retarus Australia Pty Ltd has an opening for
Senior Sales Engineer - Messaging Market Australia
As one of the world’s leading providers of professional messaging solutions, Retarus is looking for a highly-motivated Senior Sales Engineer located in Sydney who has the ability to understand and articulate Retarus’ product differentiators, capabilities and value-add, as well as understand customer requirements.
As Senior Sales Engineer you will work closely with the Account Executive team to create and present product presentations and demonstrations to prospective clients, and remove technical objections to prospective sales, including helping to finalize each sale. You will be the key technical resource for pre-sales engagements to enterprise class customers, bringing technical expertise and credibility to the sales process.
Your Responsibilities.
- Partner with Sales to provide technical expertise and close opportunities with new and existing customers. This includes reviewing benefits of existing retarus solutions or working with prospect on a customer specific applications
- Lead customer implementation projects from initial specifications and kick off to production
- Manage second level support to the customer
- Analyze customer’s current and future communication requirements, and recommend solutions based on customer need (both off-the-shelf and custom) for both business and technical audiences
- Follow processes for development and integration when custom applications, API integration, or specific security requirements are needed
- Assist Product Management/Marketing with product and solution development calendar
- Prepare and deliver executive level presentations
- Evangelize retarus technology and solutions
Basic Requirements.
- Bachelor's degree in computer science or equivalent
- Minimum 5 years of experience in a Sales Engineering or related role
- Strong technical background in messaging applications and services
- Successful project management experience
- Excellent communication skills
- Proficiency with MS products (Word, Excel. PowerPoint)
Desired Skills.
- Strong technical knowledge base and excellent problem solving skills
- Knowledge of TCP/IP, HTTP, Load balancers, proxies and firewalls
- Familiarity with programming techniques (VB, C++, internet development, ASP, JSP, XML/XSL, Web Services)
- Experience with relational databases and applications (Exchange, Oracle, MS SQL, Sybase, SharePoint, etc.)
- Practical exposure to Windows, Unix/Linux, MAC OS X
- Knowledge of and ability to use Web Conferencing tools (WebEx, Adobe, Microsoft Live Meeting)
- Excellent oral and written communications and presentation skills to articulate retarus product differentiators, capabilities and value-add
- Strong consulting & needs assessment skills
- Customer interface and selling skills
- Project management methodology
About Retarus.
We owe our success to the high quality of our services, our many years of experience and the expertise of our 220 employees. In addition to its headquarters in Munich and other regional offices in Germany, Retarus maintains subsidiaries in Dubai, London, Madrid, Milan, New York, Paris, Singapore, Sydney, Vienna and Zurich. Every day, all around the world we provide a high level of customer satisfaction through the flawless functioning of our communications processes.
More than 3,500 international customers in every industry use Retarus solutions; including Allianz, Bayer, B/S/H Bosch and Siemens Domestic Appliances, Continental, Dätwyler, DHL Exel, Honda, Iberia Cargo, Lufthansa, O2, Puma, Linde, Santander, Sony, Thomas Cook, Wrigley and many more.
Interested?
Then we look forward to receiving your full application stating your salary expectation as well as your earliest possible starting date. You can submit your application by e-mail (hr@au.retarus.com).
We look forward to hearing from you!
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