Retarus ShortNews

IBM haslaunched Notes 9 just in time for spring, which makes it an ideal time to give Notesand Domino a spring clean, too! To this end, Retarus has put together a greatconsulting offer for businesses, which runs until May 31 and consists of a fullNotes and Domino infrastructure analysis including Traveler and BlackBerryconnections as well as the installation of any available patches. The offer also includes a subsequent presentation of theanalysis results and system documentation. If you’d like to know more aboutthis special offer, please call 089 55281111 from Germany, 01 9281999 fromAustria, and 043 3362010 from Switzerland. Retarus is also happy to help youdevelop integration scenarios, implement project roll-outs, perform remote administrationand infrastructure screenings, and migrate to the IBM Notes and Domino 9 SocialEdition.

Retarus was named one of Europe’s top growth companies at the European Growth Summit 2013 held at the European Parliament on March 21, 2013. Europe’s 500, the European association for growth and entrepreneurship, ranked Retarus 75 th overall thanks to its positive corporate development and commitment to creating jobs. Over 20 million companies across Europe were evaluated during the ranking process.

Sixt, Germany’s largest vehicle rental company and one of the world’s leading providers of high-quality mobility services, has chosen to take advantage of Retarus’ high-performance premium SMS services. The Retarus Mail2SMS and Retarus SMS for Applications services now form the core of Sixt AG’s electronic customer communication infrastructure and serve to provide Sixt’s customers with all the information they need, including reservations and booking confirmations, on their cell phones. Thousands of SMS are sent every month from the Sixt online reservation system and call center to all cellular network operators using the Retarus premium SMS services. Retarus’ data centers are capable of meeting any requirements at any time, as evidenced by the DriveNow car-sharing service, which has been initiated as a joint-venture by Sixt and BMW. The introduction of this joint venture has entailed a major rise in the number of SMS being sent. Customers who reserve a vehicle using the DriveNow service receive an SMS to let them know where their vehicle is located and then another one containing an activation code that allows them to unlock and start the vehicle. Changing requirements and growing numbers of SMS can be implemented at short notice and easily handled in an almost infinitely scalable way. This allows the DriveNow service to be managed with minimum effort and a transparent, performance-based cost structure. Another benefit is the fact that no internal resources are required for the communication infrastructure, maintenance or software.

AVL List GmbH is the world’s largest privately owned and independentdeveloper of automotive powertrain systems. The experts from Graz, Austria,help automotive and engine manufacturers all over the world to develop andrefine new powertrain systems. At AVL List GmbH, reliable and secure internalcommunication is vital to ensuring that things run smoothly, whichis why they have chosen Retarus Managed E-Mail Services to reliably protect their communication architecture fromspam and malware. The Retarus Directory Filter makes sure that incorrectlyaddressed emails are automatically rejected thus relieving the burden on thecompany’s email servers. User-based routing sends emails directly to the emailhubs located on three continents and helps to accelerate communication ingeneral. In order to protect highly sensitive corporate data from unauthorizedattacks by third parties and make sure that messages aren’t falsified or sentusing fake names, Retarus uses TLS to link AVL List GmbH to its suppliers and automobilemanufacturers. PGP was also introduced to provide additional encryption as andwhen required. Retarus also handles the entire key management process as part ofits Retarus E-Mail Encryption services.

Faxolution for Exchange provides Austrian Post with a highly professional cloud fax service that’s fully integrated within the Microsoft Exchange environment. Some 1,800 employees can now easily fax documents of all formats directly from their Outlook clients. Retarus Fax-to-email will automatically redirect inbound fax messages to specific email inboxes. Retarus is providing some 2,000 fax numbers for inbound faxes to Austrian Post. That way, every fax user has his/her own extension number to which all incoming faxes are delivered as emails with a TIFF or PDF file attached. By implementing Retarus’ Managed Fax Services Austrian Post has sustainably consolidated its existing IT infrastructure. At the same time it will benefit from almost unlimited fax communication capacities, maximum reliability and transparent administration of all business critical fax communications.

Retarus has added two new core features called Data Leakage Prevention & E-Mail Size Reduction to its Managed E-Mail Services, which are tailored to the current needs of businesses and underline Retarus’ high level of innovation and competitive edge. The Data Leakage Prevention feature safeguards confidential corporate data sent by email by only allowing users to send emails when a monitoring feature such as a shared mailbox is added to the distribution list. This mailbox can then be randomly inspected or emails can be checked if deemed suspicious. The Retarus E-Mail Size Reduction feature reduces the size of inbound emails by up to 30%. Here attachments can be compressed into ZIP files, while superfluous parts of the email header and alternative email bodies are purged without any loss of information for the recipient. This helps to ease the burden on the email server and backup infrastructure, saving on costly memory capacity.

On December 3, 1992, British software developer Neil Papworth sent the world’s first text message from a computer to a British Vodafone manager’s cell phone. The day before that, retarus GmbH was established in Munich. Twenty years after its launch back in 1992, B2B and B2C demand for SMS still remains high. One reason for this is that companies like Retarus have successfully found intelligent and productive ways of integrating SMS technology into corporate processes. Retarus offers a wide range of SMS services, including SMS for Exchange, SMS for Applications, and Retarus WebExpress.

Retarus conducted a survey at this year’s it-sa IT security trade fair in Nuremberg, asking 362 security managers for their opinion on what companies expect from their email solutions and service providers nowadays. While effective spam and malware protection is considered a basic requirement for managed email service providers, the subject of Compliance is currently topping the list of key criteria. Businesses are subject to a wide range of different guidelines, legislation and other legal requirements, which can entail severe consequences in the event of non-compliance. In light of this, 84% of those surveyed would like to have email solutions that meet both statutory and internal compliance guidelines as well as email policies. 75% of those responsible for their company’s email correspondence have very clear demands when it comes to email solutions: Data leakage prevention solutions are considered a top priority, as they represent a simple yet effective way of preventing confidential data from leaving the company via email. The experts surveyed also set great store on the development of additional features that make it faster and easier to manage business email traffic. One such example is the E-Mail Size Reduction feature which reduces the size of emails, saves on costly memory capacity, and leads to emails being displayed more clearly in the email client.

Retarus’ security and messaging experts were on hand at this year’s it-sa specialist trade fair in Nuremberg to present their multilayered and perfectly aligned solution for swift, efficient and secure email communication. During the fair, Retarus showed that managed email services nowadays offer far more than conventional spam and antivirus features. The security technologies developed by Retarus enable compliant business processes and confidential, legally compliant email communication as well as reliable, automated management of an entire company’s email traffic. Visitors to the Retarus stand gained insights into the current state of the art.

retarus (Schweiz) AG has appointed Florian Stotz Country Manager, as from October 1, 2012. The messaging and sales expert has 15 years of European B2B sales and marketing experience. Before moving to Retarus, Stotz was the Sales & Marketing Manager at Tectura AG. Prior to that he was in charge of messaging solutions and fax services sales at Topcall. By appointing Florian Stotz Country Manager Switzerland, Retarus is emphasizing the importance of Switzerland as one of its core markets in Europe and continues to systematically expand the Swiss subsidiary.

The Retarus partner program now has a Microsoft Gold Certified Partner among its ranks in the form of InfoWAN Datenkommunikation GmbH, a management consultancy firm based in Unterschleißheim near Munich, Germany. InfoWAN helps companies all over the world to implement complex IT infrastructures and has now decided to introduce Retarus’ internationally renowned Managed Fax Services as part of its fax communication portfolio. This in turn allows InfoWAN GmbH to provide its customers with an efficient, low-cost alternative to conventional fax server solutions that are often associated with much higher costs. Retarus’ Managed Fax Services also ensure maximum availability and security so that business documents always reach their intended destination.

Google Inc.'s announcement that it will shut down Postini services at the end of 2013 and migrate Postini customers to Google Apps is causing uncertainty among professional users. Analysts are advising anyone concerned to check out the possibility of migrating to an alternative provider. Starting today, Retarus is offering Google/Postini customers a free, automated and secure switchover to their Managed E-Mail Services. Retarus’ Managed E-Mail Services fulfill all business requirements, including those concerning data security, data protection and legal compliance. Furthermore, Retarus’ Managed E-Mail Services clearly surpass Postini's mail service standards.

Retarus is the only European partner registered for cloud-based fax solutions in the SAP AppStore. From now on, users of the SAP platform Business ByDesign can make use of the highly professional managed fax service Faxolution for SAP Business ByDesign. SMEs can thus draw on the proven and SAP-certified Retarus fax services just as quickly and easily as large companies and multi-national corporations. Business ByDesign customers avoid costs for the operation and maintenance of their own fax infrastructures.

Michael Kunze joins Retarus as Regional Sales Manager for the United Kingdom. Michael joins Retarus with over 10 years of Business Development and Management experience in the Messaging, Technology, and Telecommunications industries, holding positions at AT&T Communications, Arinc Inc., and Wirefast Limited. In his new role, Michael’s primary focus will be to define and execute the company's sales strategy, while driving growth in both the global enterprise and mid-size market segments.

Complex logistics chains can quickly become entangled unless they are coupled with powerful and efficient data logistics, which is precisely why European chemicals giant Solvay continues relying on Retarus’ communication services for sending messages and documents directly from SAP. After already adopting the SAP-certified cloud fax service Faxolution for SAP, Solvay, which is based in Brussels, Belgium, has now added the Retarus E-Mail for SAP feature which integrates seamlessly into the company’s SAP architecture. Around 500,000 business emails are sent out every month from the SAP system to business partners all over the world. Thanks to E-Mail for SAP, Solvay can send its customers and suppliers a wide range of messages and documents such as billing and settlement documents, annual staff appraisals, alert notifications about its technical infrastructure, analysis and conformity certificates, and transportation documentation directly from its SAP architecture and via the Retarus data centers. The Retarus infrastructure guarantees maximum transaction security, availability and deliverability while also offering full transparency in terms of processes and cost.

Public discussions surrounding the availability of employees via email outside of working hours have led to a surge in demand for email specialist Retarus’ Managed E-Mail Services. The recently integrated Quiet Time feature allows companies to define time periods in which external emails will not be delivered to their recipients. This helps to ensure that corporate email policies and company agreements can be implemented and the intended work-life divide is put into practice without switching off any mail servers or hindering automated, email-based business processes.

The Bavarian Ministry of Economic Affairs, Infrastructure, Transport and Technology has named retarus GmbH one of Bavaria’s top 50 companies. The prestigious accolade falls within the scope of its "Bayerns Best 50" competition, which acknowledges mid-sized businesses whose turnover and employee numbers have increased exceptionally in the last five years, leading to solid growth. During the last five years, Retarus almost doubled the number of staff at its Munich office with annual growth of 16.5 percent between 2007 and 2012. During the same period, Retarus reported a 12.3 percent rise in turnover which can be attributed to long-term organic growth, ongoing innovation, and maintaining a constant focus on improving staff qualifications and experience. As a result, Retarus has both consolidated and extended its position as an international market leader.

A survey carried out by Retarus confirms that one in three employees considers email availability outside of regular working hours to be a stress factor. However, mobile devices such as Blackberrys, Smartphones or Tablet PCs ensure we are constantly online, meaning that we are always in a position to receive emails. For this reason, Volkswagen AG agreed in December 2011 to prohibit sending emails to their employees’ mobile devices outside of core working hours. Quiet Time, a new Retarus Managed E-Mail Services feature, allows our customers to define time periods, such as evenings and weekends, during which external emails will not be sent to their employees. After activating the Quiet Time function, inbound emails are stored in the Retarus data centers and automatically delivered to the intended end device once the retention period has elapsed. This is a really simple way of complying with corporate email policies and works agreements such as those in force at Volkswagen AG. Quiet Time periods can be defined for individual recipients or groups of recipients, ensuring that support staff, for example, still remains available 24 hours a day. A bypass feature for high-priority emails and an emergency button both help to ensure that emails that need to be dealt with quickly are immediately delivered to the intended recipient.

Hotel.de GmbH is one of the world’s leading online hotel reservation services. More than 470 employees ensure that business and private customers can choose from over 210,000 hotels of all categories, around the clock and free of any booking fees. In order to ensure its success on the global stage, the company is constantly developing and optimizing new applications for mobile devices such as smart phones and tablets, as well as individual booking interfaces for corporate customers. Parallel to this, Hotel.de GmbH has been employing Retarus Managed Fax Services over the last two years. Retarus currently sends around 40,000 fax documents for Hotel.de every month. This is in no small part due to the fact that fax remains the technology used by every hotel around the globe – including in developing and emerging nations – and one which offers a high level of transaction se curity. The company opted for Retarus’ services due to their premium quality and transaction security, not to mention the precision invoicing, which sees every fax individually listed. As the delivery costs can vary considerably depending on the delivery location around the world, transparent invoicing and prices are vitally important to Hotel.de.

RichterPharma AG is a further prominent pharmaceuticals company which has opted forRetarus Managed Services. In addition to fax-based office communications, thisinternational group is now managing all its email communications with the aidof Retarus services. It is using the tried and tested Retarus Managed E-MailServices to handle and safeguard business-related email communications and alsoRetarus Enterprise Message Retention for the long-term, unalterable storage ofall email messages in compliance with relevant auditing requirements.Enterprise Message Retention offers maximum data protection and is particularlyhelpful in enabling the Austrian-based group of companies to comply with bothnational and international legal requirements, industry standards and inhousecorporate directives. At Richter Pharma the wide-ranging export functions, theinalterability and rapid retrievabilityof all messages within fractions of a second, and the storage of all emails inreal time ensure greater business continuity, better compliance and moreefficient business processes.

With Retarus Faxolution for Windows, you can send fax messages directly from your computer – from any Windows application. Our newest version offers a wide range of enhanced features and a high degree of user convenience. For example, several documents can now be sent from various Office applications in a single fax job. When distribution lists are being compiled, you can now export contacts from your Outlook address book even if it consists of multiple nested folders. Faxolution for Windows supports global paper formats including US Letter and Legal size formats, in addition to the standard international paper size ISO A4. This ensures that all faxed documents are accurately transmitted between business partners all over the world. Another new feature recently added is transmission status updates, where the sender receives a popup notification on the desktop as soon as a fax job has been completed. With Faxolution for Windows, the sender has absolute transparency and is always in control of his/her faxes, without impacting productivity. Faxolution for Windows reduces costs and is easier to maintain than servicing an in-house fax infrastructure. In conjunction with our inbound fax services, your business processes are optimized and obtain maximum efficiency.

Berlin-based Lieferheld GmbH is well on the way to establishing itself among the leading German online portals for food delivery services. The company is being supported in its business by Retarus Faxolution for Applications. The business model is simple - if you feel like a warm meal but don't fancy cooking, you simply enter your address at “Lieferheld.de” and you can immediately see which restaurants near you offer a delivery service. One click on the restaurant of your choice forwards you to the menu, where you can order a dish with the click of a mouse. You can then choose to pay the bill in cash or electronically by credit card, bank transfer or PayPal. In an effort to make this process as simple as possible, a complex IT infrastructure is required. The Lieferheld database encompasses more than 5,200 delivery services in over 1,000 German towns. Every order received is automatically forwarded to Retarus from the Lieferheld GmbH’s SalesForce CRM platform. Retarus Faxolution for Applications then sends a fax with all the relevant information to the corresponding delivery service. As the successful transmission of the fax is confirmed, feedback is sent to the SalesForce system, which then sends the customer an SMS or email confirmation. Retarus took over the fax service for Lieferheld in July 2011, as the fax performance offered by the previous service provider was no longer effective enough and often resulted in transmission errors. Currently, Retarus sends several tens of thousands of faxes for Lieferheld every month, complete with a comprehensive monitoring system and transparent billing model.

Retarus Managed E-Mail Services' new Attachment Blocker ensures problem-free management of email policies. With the Blocker it is a simple matter to determine which file attachments are to be forwarded to email recipients and which are not. On request, the administrator and the recipient can be notified about unwanted and/or blocked attachments. The email in question, including the file attachment, can be routed to a centralized control center or else placed in quarantine. The rules can easily be defined by our customers themselves in the EAS portal.

VACUUMSCHMELZE GmbH & Co. KG, known as VAC for short, now benefits from Retarus’ EDI services after choosing to change provider. VAC's product portfolio comprises a wide range of high-grade magnetic and physical semi-finished products and parts, inductive components for electronic applications, magnets and magnetic systems for use in many different branches of industry, including watch and clock-making, medical engineering, renewable energy, shipbuilding, installation technology, and the automotive and aerospace industries. For these sectors on-time delivery is of critical importance, as is transaction-secure communication with freight forwarders. The change of providers was carefully coordinated in two stages. Firstly, a leading logistics service provider based in southern Germany had to be integrated. VAC required a speedy, tailormade solution that would enable it to communicate the freight forwarding jobs to Retarus by way of a secure VPN connection. From there the jobs would be transferred directly to the freight forwarder's system by Managed File Transfer without being converted. This necessitated linking up the existing SAP ERP system to the electronic data interchange (EDI). The second stage was the changeover of VAC's entire EDI operations to Retarus Managed EDI Services. Beginning with new customers, all existing EDI connections were transferred within a short space of time. For VAC, this change of provider has certainly been a success story. Whereas at first the sole objective was to find a speedy solution for data interchange with a freight forwarder, it very soon became clear that the best policy would be to entrust the remaining EDI services to Retarus as well.

Pinnacle Capital Mortgage, a major financial provider for the Western United States chose retarus’ Cloud Fax Service to meet their faxing requirements.  Pinnacle eliminated all of their aging fax servers and moved all of their employees to the retarus global fax cloud solution without impacting any of their business operations.