Retarus ShortNews

A comprehensive solution for the simultaneous transmission of business communication via e-mail, fax and SMS, the new version of Retarus WebExpress 3.1 facilitates even simpler and faster document delivery. Retarus WebExpress 3.1 can now also process distribution lists containing several hundred thousands of addressees without any difficulty. Thanks to the new programmer interface you now also have the option of uploading distribution lists directly from existing CRM systems or address management tools. All customer address details can therefore be maintained centrally, e.g. in a CRM system. All new features and functions are provided at no additional cost.

The global trade and service company BayWa / RWA operates one of Europe’s largest SAP Retail installations, resulting in the transmission of several million documents out of SAP annually. This means that fax-based communication has a particular strategic significance within the IT landscape. In order to ensure that this huge volume of communication constitutes secure and punctual transactions, the company has chosen to use various of Retarus’ Managed Fax Services. All of Retarus‘ services ensure BayWa and RWA enjoys smooth communication, maximum availability and protection against interruption at highly visible and calculable costs.

The Swiss company Traitafina AG is a modern food producer with a wide range of sausage, cold meat products, and other foodstuffs. To ensure that the week’s special offers reach the right contacts in restaurants and other industries quickly and reliably, Traitafina has decided to immediately start using the messaging platform Retarus WebExpress. In addition to the flexibility and independence they have gained, Traitafina also benefits from detailed reporting functions   and the option of sending personalized offers efficiently and accurately.

Spam is becoming more and more targeted, sent in ever smaller amounts to specific regions in local languages. English language contents have decreased (from 55.6% to 39.7%). Simultaneously junk e-mail in other languages has doubled: German spam already constitutes 19.5%. As many e-mail service providers assume that spam likelihood rises with the amount of identical messages sent, local spam attacks are no longer effectively recognized. This especially affects US providers, whose promised recognition rates are only based on English contents. Therefore, multilingual filters are required to identify spam even if it is sent in various languages and smaller amounts.

Die CDU uses MultiChannel communication platform Retarus WebExpress for internal communication and to quickly send messages via email, fax and SMS. This enables the CDU to reach thousands of party members without delay to give them party news and internal party messages using all electronic communication channels. WebExpress offers the CDU highly available, speedy communication services with a clear and visible invoicing structure.

In these times of falling milk and cereal prices, farmers welcome stable potato prices. Yet what good are robust prices if the entire crop can be ruined by dangerous pathogens? In order to prevent this happening the system house netEstate has been engaged by a pest management firm to distribute an epidemic plan. Using Retarus Faxolution for Business Applications provides netEstate with access to the capacity and benefits of Europe’s biggest data centre, allowing the company to forego operating and maintaining its own expensive fax infrastructure . Thousands of potato farmers will thus reliably receive all the latest regional and weather-dependant infestation updates – putting them in a position to take steps against the pests more quickly.

In Faxolution for Exchange messaging specialist Retarus now offers the world’s first professional Managed Fax Service ever to be integrated into a Microsoft Exchange/Outlook environment. This solution is specifically tailored to the needs and user habits of Exchange clients, offering the ultimate levels of performance and capacity that only Europe’s largest fax data centre can provide. Retarus Faxolution for Exchange enables companies to replace existing fax-server solutions immediately, quickly and effortlessly, thus allowing them to save on the high cost of operating their own fax infrastructure. The all-encompassing fax solution also offers comprehensive administration, configuration, and controlling options through the Retarus Enterprise Administration Services portal. Faxolution for Exchange is implemented remotely, allowing a rapid, uncomplicated roll-out.

Greiner Bio-One develops, manufactures and sells plastic laboratory items and is a high-tech supplier to universities, research institutes, the pharmaceutical industry, diagnostic centres and biotechnology companies. As a global player, with about 1300 employees and 19 branch offices worldwide, the company based in Kremsmünster, Upper Austria strives for innovation, efficiency and quality. This is especially true when it comes to information technology. Having a cutting edge, high-performance communication infrastructure contributes significantly to the company’s success. From now on Greiner Bio-One will sustainably optimize all fax-based work procedures involving SAP by using Retarus Faxolution for SAP. Not only are transaction costs considerably lower, but transaction security is boosted at the same time.

Ford will cease its X.400 connections with all suppliers on 31 December 2009. Thus all companies serving and supplying Ford AG must have already set up their EDI connections with Ford through a "Ford Certified VAN Provider" via OFTP (Odette File Transfer Protocol) by 1 January 2010. Across the whole of Europe Ford has only authorized five companies to serve as "Ford Certified VAN Providers". Moreover, in Germany, Austria and Switzerland Ford has only chosen one such provider, retarus GmbH. In other words Ford is recommending that all customers and suppliers should set up their EDI connections with the Cologne based car manufacturer via messaging specialist Retarus.

Retarus has committed itself to promoting the harmonization of electronic invoicing within Germany in terms of legal issues, technical details and contents. As a new member of the German e-Invoice Alliance, retarus GmbH is actively supporting simplification and harmonization of the regulatory framework within which companies are allowed to bill electronically. The aim is to facilitate the acceptance of electronic billing and the legal security benefits offered by electronic invoicing processes through creating consistent guidelines and raising quality standards. The e-Invoice Alliance Germany welcomed Retarus‘ decision to join. The integration of the comprehensive technical and procedural knowledge that Retarus has gathered in numerous national and international e-Invoicing projects will assist in substantially raising the level of expertise within the association.

Stahlgruber GmbH provides all spare parts and other items required by motor vehicle repair workshops, offering a range of more than 500,000 articles. The company, with local subsidiaries in Germany, Austria, the Czech Republic and Slovenia, has now decided to use Retarus eSign for signature, dispatch, verification and archiving of collective and bonus invoices, as well as intercompany billing. This solution does not only contribute significantly to reducing costs, but also offers Stahlgruber absolute legal security in cross-border, electronic invoicing. Already having used Retarus Managed EDI Services since November 2006, Stahlgruber has now chosen to expand their reliance on Retarus’ highly efficient business solutions by employing eSign.

The current version 7 of COMMunix XC, Retarus‘ EDI integration platform, now has a SAP certified interface. COMMunix XC is offered under the banner of Managed EDI Services and now carries the refreshed quality stamp "Certified for SAP NetWeaver". No matter whether integrating suppliers or clients, connecting ERP to ERP, managing integrated supply chains, market representation or e-procurement, Retarus Managed EDI Services ensures seamless data interchange between customers, partners and suppliers while at the same time offering the ultimate levels of visibility and control over all of the company’s EDI communication.

The Deutsche Bahn’s tour operator has outsourced large parts of its fax and e-mail communication to Retarus. Ameropa specializes in holidays within Germany, offers city tours and organizes railroad expeditions worldwide. The rail subsidiary carries out a multitude of information tasks through the media of e-mail and fax. Retarus’ prize-winning multichannel communication platform WebExpress is the perfect tool for these requirements, ensuring that Ameropa is reliably and quickly available to communicate with its business partners and approximately 7,400 travel agencies.

Since the update to version 2.4. of Retarus’ Enterprise Administration Services portal, users have direct access to their quarantined spam. Simply by clicking on a link in the regular, automated digest messages, each recipient now also has the opportunity to gain online access to quarantined spam e-mails. In this way, specific messages can be searched for without delay and conveniently downloaded. The quarantine is available for standard browsers, as well as for mobile devices such as BlackBerry, iPhone and devices with Windows Mobile.

As automated services require absolute user confidence, Retarus’ new version EAS Portal offers its EDI clients the utmost in process transparency.   Retarus Managed EDI Services version 2.4 allows customers a comprehensive and detailed overview of all their EDI communication. In addition to the previously provided reports, now instant and detailed information is made available on all conversions carried out at the Retarus data centres. For instance in addition to source and destination data, precise visualisation allows clients to download details regarding each step in the process – enabling meticulous supervision throughout the process.

Potential Ferrari sports car customers expect top-class, highly-customized service and certainly do not wish to be kept waiting when visiting the Ferrari exhibit at the 63rd International Automobile Exhibition. In order to make sure that their clients are dealt with individually and without delay, the German Ferrari affiliate turned to the premium SMS service Retarus Mail2SMS. This Managed Service has already proven an essential exclusive customer management tool at the Genfer Automobil-Salon trade fair in Geneva . By means of a Check-in/Check-out system based on Retarus Mail2SMS, Ferrari can be assured of achieving accurate and reliable communication with its customers via SMS.

Retarus Domino Disclaimer provides multi-level signatures, which can be configured with a great degree of freedom. Now BlackBerry users are also given the opportunity to install and administrate individual disclaimers centrally for individual users with no additional effort. Signatures for Notes clients and BlackBerry users can be administrated through a common interface. User or department specific profiles and requirements can thus be taken into account, implemented and updated at any time.

As the leading provider of IT solutions for the travel industry, Amadeus offers a comprehensive range of products for the sales of travel and tourism services, provides efficient travel management and numerous training options. With approximately 101,000 associated travel agencies and 34,800 airline sales offices in over 217 markets the invoicing process quickly becomes a significant cost factor. In order to make the most of cost-saving opportunities made possible by electronic invoicing, Amadeus now signs and verifies its invoices with Retarus eSign.

As Germany ’s third largest automobile association, Kraftfahrer-Schutz e.V. (parent company of KS/AUXILIA) is responsible for ensuring safety and providing assistance on German roads. Regarding the security of its own e-mail traffic, the association founded in 1935 and its subsidiaries AUXILIA Rechtschutz-Versicherungs-AG and KS Versicherungs-AG (insurers) rely on Retarus’ security solutions. Thanks to Retarus‘ Managed E-Mail Services, the e-mail infrastructure can be relieved of its heavy traffic load and highly effectively protected from unwelcome guests, allowing the club to once again focus its full attention on its core business of increasing safety on our roads.

Give your IT budget a break this summer – all companies signing up for the unique multichannel communication platform Retarus WebExpress by 30 September 2009 can save on the one-off set-up costs. This means that no costs will be incurred for setting up the client’s access to the communication platform and for using the reporting portal EAS (Enterprise Administration Services), including unlimited pre-transmission tests. All regular support services are also provided free of charge.

Caritasverband der Diözese Trier e.V. (charity organization in Trier ) offers qualified consultation to those in need, supports material needs and assists in the provision of care at social charity organizations. This ensures a network of support for those in need of advice or assistance. In order to optimize its internal communication network, the organization is turning to messaging experts Retarus. For current mail infrastructure projects (e.g. migration to and introduction of the new Domino/Notes infrastructure) Retarus consultants are on hand to assist the charitable organization with their comprehensive knowledge and skills.

Retarus has continued this year to link its growth with a charitable commitment. For each new employee hired, a donation goes out to a local charity organization. Four charities stand to benefit from Retarus’ programme: Lichtblick Seniorenhilfe e.V. (elderly support), H-Team e.V. Verein zur Förderung der freien Wohlfahrtspflege (welfare), Fluchtpunkt – Verein zur Jugendhilfe und Jugendpflege e.V. (youth assistance) and Frauenhaus München gGmbH (assistance for women in distress). Following the hiring of 14 new staff members during the first half of 2009, we are pleased to transfer a total of approximately EUR 4,000 to these four organisations.

Retarus provides a legally sound environment for its clients. TrustWeaver’s on-demand services now form an integral part of our range of e-invoicing services. This comprehensive new partnership puts Retarus in the perfect position to seamlessly connect internationally active companies with regard to electronic transactions, in accordance with national tax and accounting laws. As a result Retarus can document that electronic billing procedures comply with legal and accounting regulations in over 40 countries, also showing that invoices are not manipulated from their creation until the end of the prescribed storage period.

Swiss company workforce.ch AG now benefits from the valuable functions provided by the multichannel communication platform Retarus WebExpress. The construction and crafts recruitment agent, which assists companies by searching for qualified workers and experts, has now chosen to send its candidate profiles to trade and repair businesses and construction companies via fax using Retarus WebExpress. In this way, they can ensure that urgent information reaches potential employers and staff quickly and reliably.  

The ÖVP Bundespartei now uses the multichannel communication platform WebExpress for their PR activities. Especially time-critical ad hoc messages are sent via Premium SMS to all relevant ÖVP communications officers in the country. Immediate status replies and the free choice of sender identity are hallmarks of Retarus’ Premium SMS service, making it the perfect PR instrument for the ÖVP. The multichannel aspect of WebExpress means that additional communication channels (e-mail, fax) can also be used to address recipients personally.   

The Enterprise Administration Services Portal now allows clients real-time insight into Retarus’ fax backend via the Live-View function. Authorized administrators can closely follow the service to see which fax is currently being sent, view it if required or cancel it. Through the EAS Portal all clients now have access around the clock to reporting and monitoring details for all the Managed Services they have used. Details are formatted and made available for download at all times and for the time period of the client’s choice. Step by step the portal will be expanded over the next few months to include several new functions. This new development cements Retarus‘ position as the most transparent Managed Services provider.

Maximum process stability thanks to Managed EDI Services - Wepa Verpackungen GmbH is a developer and supplier of all sorts of packaging materials for industrial use. As a key supplier to numerous major companies the company has to deal with a very wide variety of EDI requirements. To enable optimal integration of all its business partners, WEPA has chosen to employ Retarus‘ Managed EDI Services and now benefits not only from efficient business communication, but also from the highest levels of process stability and transparency.   

Renowned model builder Graupner has outsourced its e-mail security to Retarus. The company, which has been a medium-sized family business for three generations, manufactures remote controlled models of all types. The Kirchheim/Teck-based company insists on the highest levels of quality in its materials acquisition and production processes, so in choosing spam and virus protection it has naturally selected a top-of-the-class solution. Retarus Managed E-Mail Services offer Graupner not only the ultimate availability and security, but also highly competent customer care and the utmost transparency.

Mail2Pager now also enables you to send text messages from any number of e-mail clients directly and reliably via the Retarus infrastructure to pagers in Switzerland . As with all Retarus‘ Managed Services no investment is required in hardware, software or gateway.

Global leader in exhaust-gas systems and auxiliary heating systems, the Eberspächer Group, will from now on carry out various marketing activities and promotions using the messaging platform Retarus WebExpress. This dialogue marketing tool for e-mail, fax and SMS is being implemented across the company as a platform for external communication.

For the ninth year running Retarus has been in attendance as an exhibitor and sponsor at Mailingtage, the important dialogue marketing trade fair held annually in Nuremberg. Once again Retarus’ communications solutions met with a great deal of interest at this year’s event (24-25 June). Retarus’ multichannel communications solution WebExpress, designated “Best Communications Media Solution” by TeleTalk magazine last year, once again generated a huge amount of interest this time round as the new version 3.0 was unveiled. Greatly successful participation at the trade fair has been underlined by valuable consultations with clients and a multitude of new business contacts.

In order to avoid existing capacity bottlenecks and to boost transaction security, the lighting experts Siteco Beleuchtungstechnik GmbH have decided to use Retarus’ Managed Fax Service Faxolution for SAP. Outsourcing this function has allowed the provider and producer of high-tech interior and exterior lighting, and customized lighting solutions to circumvent the financial investment demanded by administrating, maintaining and operating an in-house fax solution. In addition to a sustainable reduction in fixed IT costs and a clearly visible pay-per-use billing model, the company also profits from the high degree of process transparency afforded by detailed transmission reports.

To coincide with the 10 th Nürnberger Mailing Trade Fair (24 - 25 June), Retarus presented the new version of its web-based MultiChannel communication platform WebExpress. In addition to a massive increase in e-mailing functionality (high-performance analysis and classification of bounced e-mails, link tracking, opening rate counter and online spam test), the reporting functions have also been expanded significantly, allowing immediate performance supervision far beyond the industry standard. By subsequently processing the reports through Lettershop, failed recipients can be conveniently addressed via the postal service.

Eschenbach Optik GmbH, one of the leading European manufacturers of optical products, is currently optimizing and harmonizing its data transmission processes with customers and suppliers by taking advantage of Retarus Managed EDI Services. The renowned German company stands to profit from high levels of business process stability and quality when integrating business partners. Certified by both SAP and the Drummond Group, Retarus Managed EDI Services are run as SaaS (Software as a Sevice) from Retarus’ data centers. Detailed logging and monitoring functions are available around the clock and ensure an impressive degree of transparency in the processes.  

C. Josef Lamy GmbH, a leading designer brand of writing equipment, is turning to Retarus Managed Services for Business Integration for its EDI communication with business partners. The Heidelberg-based family company will benefit from sustainable optimization of business processes with customers and suppliers.

Retarus Desktop Fax enables you to send documents from MS Office programs and Windows surfaces quickly and easily using Retarus Mail2Fax. This tool can be used directly in office programs, available under the menu header “Send -> Send as fax…”. Version 1.2 of DesktopFax now also sports the additional capacity to fax documents directly from Lotus Notes 8.5 in addition to supporting fax transmission out of Outlook, Exchange and Lotus Notes 7.0.

The Managed Fax Service Retarus Mail2Fax has just become a whole lot more powerful. Retarus Mail2Fax now supports mixed addressing in the TO, CC and BCC fields. Moreover, a limit is no longer placed on the number of recipients that can be entered in the TO field. Retarus Mail2Fax is an excellent replacement for existing fax servers, which in contrast to our service are intensive in terms of cost and efforts. Using our Enterprise Administration Services Portal (EAS) our clients can individually optimize their configuration settings quickly and conveniently.   Useful, highly-detailed statistics are also available at all times.

The Enterprise Administration Services Portal (EAS) provides Retarus clients with an unmatched degree of transparency in and control over utilized services. The new Version 2.3 of the EAS Portal offers a whole raft of new functions and a user-friendly menu structure, which simplifies the administration, reporting and monitoring of the managed services used. New: statistics regarding communication events, Support Ticket reports, Outbound Reporting and Outbound Enterprise Mail Monitoring.

The Mainz-based glass specialist Schott has renewed its reliance on the effective and secure Retarus Managed E-Mail Services. This extension will ensure that over 10,000 mail users will continue to enjoy effective protection against spam, viruses and any type of malware for an additional year. Moreover, Schott has decided to send its SMS messages via the Retarus infrastructure, thus benefiting from comprehensive cost management and an enormous amount of service capacity.

The market leader in providing decentralized energy systems has recently made the decision to allow employees in the Spare Parts Service department the option of sending offers directly out of SAP at the click of a button.   Previously the 750 staff members were required to print out the pages comprising the offer and send them manually by fax. Retarus Faxolution for SAP has now been signed up to assist the Augsburg-based company by providing additional structure in its processes and reducing the risk of errors. In a further development, orders will also soon be processed through Retarus, further ensuring a sustained reduction in fixed IT costs.

UNI Elektro Fachgroßhandel GmbH & Co.KG, part of the Würth Group, has chosen to make use of the messaging platform Retarus WebExpress for its dialogue communication requirements. The electric goods wholesalers will benefit from elaborate reports across all media, including full transmission details and a transparent "pay-per-use" billing system sensitive to cost centers and/or marketing campaigns.

Producer and distributor of artificial flavorants Jungbunzlauer has expanded its use of Retarus Managed Services to additional areas of its electronic business communication. In addition to employing Managed EDI Services to optimize its supply chain, the Swiss company will now also be shielded from spam, viruses and incoming attacks by Retarus Managed E-Mail Services.

A recently concluded business partnership with Retarus sees the CIBER Group expand its scope of services and competencies in the SAP area. Solutions such as Retarus Faxolution for SAP , the only fax service to be certified by SAP anywhere around the world, allow the SAP consultants to now offer their clients a clear added value by enabling them to drastically reduce their fixed costs for sending documents electronically from SAP.

Retarus has already been an official Microsoft Gold Certified Partner since April 2008. This partner status has now been extended by a further year. Other partners building on the high-performance communications solutions provided by Retarus to offer their clients optimal security and stability in their business processes include All for One, Ciber, HP, IBM, Orga, SAP, SAP Hosting and TDS.

The Munich chapter of the Bavarian Red Cross uses the intuitive dialogue communication platform Retarus WebExpress to send SMS messages to cover gaps in the work roster or to find substitutes in cases of illness. This enables the rescue and catastrophe service to get in touch with staff as quickly as possible, ensuring that rescue vehicles are always well staffed.

BBBank eG, based in Karlsruhe , has been safeguarding its mail infrastructure and its 1,500 mail users with Retarus Managed E-Mail Services since March. In addition to Retarus‘ excellent general business concept, IT decision-makers at BBBank chose Retarus for its high degree of transparency in service provision, a digest function which complies with works council guidelines and Retarus’ high quality service and excellent support.

The Röchling Group – a global supplier of high-performance and car plastics, with more than 6,000 employees at 54 sites in 18 countries – has concluded a frame contract with Retarus for Managed E-Mail Services.

Retarus Mail2Fax clients are now able to individually configure the powerful Managed Service online through the Enterprise Administration Services portal, EAS for short. The user has the opportunity, for example, to define in which language, format and at which level of detail the transmission confirmations should be sent. It is now also possible to group transmissions according to cost centre. The huge amount of options available to the user once again emphasizes the remarkably broad range of functions offered by this service, which stands head and shoulders above any other commercial fax server currently available in terms of performance and diversity of functions.

Global publishing group Langenscheidt has decided to entrust Retarus with their electronic company communication. Their E-Mail infrastructure will benefit from the reliable spam and malware protection offered by Retarus Managed E-Mail Services. E-mail marketing campaigns are accomplished quickly and inexpensively using the dialogue marketing tool Retarus WebExpress.

As of today WebExpress, Retarus’ powerful web-based communications platform, offers valuable updates to its reporting function. Used distribution lists, along with their respective status details, can now be downloaded and analyzed following transmission. This allows information which has not been delivered to be reprocessed and sent by post immediately. SMS and e-mail messages are now also shown on the report page. Furthermore, the personalised field in fax messages can be created according to the German standard DIN Norm 5008. Empty lines in the address field can now also be hidden on request.