Retarus ShortNews

Pinnacle Capital Mortgage, a major financial provider for the Western United States chose retarus’ Cloud Fax Service to meet their faxing requirements.  Pinnacle eliminated all of their aging fax servers and moved all of their employees to the retarus global fax cloud solution without impacting any of their business operations. 

In co-operation with its partner company TEAM DIREKT GmbH, young company marketing-friends s.r.o regularly sends out fax and email newsletters on behalf of partner companies in line with its innovative, results-driven business idea. While marketing-friends provides this service for its partner companies free of charge, for each positive response, i.e. each order placed with a partner company, marketing-friends receives an agreed flat-rate amount. With a unique combination of professional marketing transmission and receipt services, Retarus accelerates the entire workflow in this communication. Using Retarus’ multi-channel transmission platform WebExpress, email and fax newsletters can be created and sent in a matter of minutes. Retarus’ inbound service Fax2Mail digitalizes all fax responses and forwards them directly by email. Thanks to integrated barcode recognition, all incoming messages can be assigned to the correct partner company and forwarded accordingly. The use of WebExpress in conjunction with Fax2Mail has resulted in faster automated processing for all marketing campaigns, and consequently in greater efficiency and productivity. By using the Retarus infrastructure, marketing-friends is able to achieve maximum performance, transparency and traceability, in addition to maximum transmission quality and speed.

Unilabs, the Swiss-based international laboratory diagnostics company, has replaced its fax infrastructure with the Retarus Faxolution for Applications. Every day, between 4,000 and 6,000 analyses are carried out for the medical community and the results communicated by fax within 24 hours – or even faster in the case of express orders. Since these documents contain confidential information about patients, maximum data and transmission security is absolutely essential. All laboratory analysis results, including patients' laboratory histories, are transmitted as XML files from Unilabs' Laboratory Information System (LIS) in encrypted form via FTP to the Retarus fax infrastructure, from where they are faxed immediately – and with no capacity bottlenecks – to the physician responsible. All data remains at Unilabs: Retarus only takes care of transmission of the results data. Status messages are reported back directly to the LIS from "Faxolution for Applications" and then evaluated. With Retarus Faxolution for Applications, Unilabs has a unified, flexible and high-performing fax solution for all Unilabs laboratories in Switzerland.

Thanks to social media integration, the new version of Retarus WebExpress is also suitable for users who want to include Facebook, LinkedIn, Twitter and Xing in their communications. The incorporation of these communications channels increases the transmission range of marketing material substantially. In addition to the linkup of email to the social media, the enhanced barcode facility ensures optimized response management in connection with outbound fax transmissions. Now email newsletters, fax mailshots and SMS messages can be compiled intuitively and sent via web browser with just six mouse clicks.

TMS Neuhaus GmbH, the well-known one-stop shop for office products and supplies for medical practices, is switching over to the Retarus WebExpress multi-channel platform so that it can keep its customers informed about new products and special promotions more quickly and more reliably. Several times a month, some 50,000 medical practices will be notified by fax about the company's latest offerings, for example in the fields of diagnostics, registration papers, and hygiene products for surgeries and washrooms. As a result of the high distribution quality and large capacity of the Retarus infrastructure, the company will now be able to organize regular fax campaigns much faster and with a higher throughput rate. And thanks to speedy implementation, flexible administration options and intuitive operation, Retarus WebExpress can be put in place immediately with no need for time-consuming training courses.

HodgePodge Solutions, the world's largest online marketplace for e-procurement and purchase-to-pay solutions in the ERP sector, is entering into a strategic partnership with Retarus. This means that the North American company will now be offering its customers a comprehensive range of top-quality integration and communications services which guarantee smooth business process transactions for all units in a value chain. For example, HodgePodge customers can now send their business documents directly, securely and inexpensively from their SAP systems via the Retarus Fax Cloud without needing to operate their own fax servers. This best-in-class partnership with Retarus rounds off HodgePodge's range of ERP hardware and software solutions perfectly.

Although the impending end of the fax era has been declared at regular intervals, global demand for professional fax solutions continues to grow. Companies all over the world have been downsizing their cost-intensive fax server infrastructures to an increasing extent, replacing them with highly efficient managed services. In the Retarus data centers, each year more than 400 million fax pages are processed – and that number is increasing. This is a clear indication of the role which fax plays as an integral part of present-day corporate communications. There are plenty of reasons for this: Being sent via a cloud-based service, fax offers numerous advantages. In addition, fax technology is robust and in widespread use – and also offers the legal security which is usually an expensive extra with other channels of communication.

With Large Mail Handling, Retarus is presenting the first in a series of innovative email management functions which will play their part in ensuring that email as a medium can now demonstrate its strengths again: speed, convenient usage with no restrictions or malfunctions, and total traceability. Retarus Large Mail Handling takes full account of the requirements of both IT departments and users – sensible inhouse limitations on the size of emails as well as smooth email communications with no loss of information. In addition, there is less strain on the email infrastructure, outlay on data backup is reduced, and acceptance among users is improved.

The Annual Congress of the DSAG (German-Speaking SAP Users Group), from 11 to 13 October 2011, will feature a number of practical talks and demonstrations to provide visitors with an insight into SAP user projects. Retarus, for example, will be showing how documents and messages can be sent straight from the SAP system by fax, email and SMS. Retarus Faxolution for SAP is the first cloud fax service worldwide to have been awarded the SAP "Unicode-ready" seal of quality. The SAP-certified interface ensures smooth integration without the need for modifications to the SAP system. Users will also be shown how business partners can be integrated seamlessly by way of Managed EDI Services and how the transmission of electronic invoices functions as a complete outtasking service – including the authoritative electronic signature. Interested in receiving process advice on electronic corporate communications? Come and talk to us! We look forward to welcoming you personally to our stand (No. C09)!

With more than 300 exhibitors, the it-sa in Nuremberg has established itself as one of the most important IT security trade shows. During the fair, from October 11 to 13, 2011, Retarus will be demonstrating services which make email a speedy and efficient means of communication again – protective measures against spam and viruses having been put firmly in place. Interested visitors can see for themselves, for example, how Retarus Large File Handling can optimize the workflow for the reception of large-size emails. Retarus will of course also be providing information about innovative methods for countering the latest threat scenarios and about Managed Services for the long-term data security of business-critical emails. And Retarus Product Manager Bernhard Hecker will be giving a talk on "Managed Mail Services Beyond Spam and Virus Protection". We look forward to welcoming you to the Retarus stand – No. 336 in Hall 12. Get your free personal admission ticket here!

Blanco GmbH + Co KG is one of the world's leading producers of kitchen systems and equipment for private households. Its wide range of products includes high-quality sinks, fittings and waste separation systems. In addition to email, fax is an important means of communication for Blanco, especially for its internal sales force. Blanco receives thousands of fax messages each day and has recently begun using Retarus' cloud-based Managed Fax Services for its fax communications in Germany as well as in a number of subsidiaries and sales & marketing companies. This means that Blanco is not only reducing its fax infrastructure – and the corresponding operating costs – to a minimum, but also standardizing and optimizing fax reception processes. For example, orders received from kitchen and furniture retailers will in future be received through the Retarus Cloud Fax infrastructure, processed to meet Blanco GmbH + Co KG requirements and transferred automatically to the SAP systems. Thus, all documents will be integrated directly into SAP workflows. This will make the internal runtimes for incoming document processing much shorter, while at the same time increasing transaction reliability substantially.

The international HOPPE group of companies – the European market leader in the development, manufacture and marketing of handle fittings for doors and windows – has outsourced to Retarus a large proportion of the communications processes involved in its ordering and delivery activities. Through the use of the cloud-based Retarus solutions Faxolution for Applications, Faxolution for Exchange and SMS for Exchange, outlay on internal administration in addition to costly hardware and software upgrades are reduced substantially, while system availability is increased.

For Plansee AG, the international market leader in the field of powder-metallurgically produced high performance materials with manufacturing facilities in 16 countries, fax is a critical communications channel for its business operations. Its fax systems have to function perfectly at all times and must be easily adaptable to future requirements. Documents, such as orders from Purchasing, have to be transferred to suppliers from SAP systems speedily and securely, and order confirmations have to be received equally securely to ensure that the company's production and delivery processes can function smoothly. In order to optimize the different fax-based communications processes on a permanent basis and achieve maximum flexibility and dependability, Plansee AG has put a number of Retarus cloud-based Managed Fax Services in place. This reduces the existing fax infrastructure and the corresponding operating costs to a minimum, while standardizing and speeding up key business processes. With the automated media interfacing services Retarus Mail2Fax, Retarus Fax2Mail and the SAP-certified Retarus Faxolution for SAP solution, Plansee AG has unlimited sending and receiving capacities for desktops and SAP systems - in addition to one of the most modern and innovative fax cloud infrastructures.

The exclusive "Best in Cloud 2011" has been introduced by the weekly magazine COMPUTERWOCHE to highlight Germany’s best cloud services. An impressive jury took a very close look at the submitted cloud computing projects and following a thorough selection procedure Retarus was chosen as one of five finalists in the Software as a Service - Hybrid Cloud category. On 13 and 14 October Retarus will be joined by reference client BayWa in presenting its cloud based fax services for SAP and Micrsoft environments in Offenbach’s Capitol Theater. All the selected cloud finalists will be subject to user voting at the Cloud Finals Gala event. The winners in each of the seven categories will receive the prized "Best in Cloud 2011".

In recognition of its continued regional support for schools, charitable institutions and aid organisations, Retarus has been nominated for the German Civic Engagement Prize 2011 in the Business category. Under the banner "Retarus hilft" (Retarus helps), Retarus has been combining continual corporate growth with social engagement for many years. For every newly hired employee, the company makes a monetary donation to a local organisation. Retarus employees also engage themselves on a voluntary basis as well as with contributions in kind for various projects and institutions. The winners of the individual categories of the German Civic Engagement Prize 2011 will be announced at the end of September.

More than 400 email domains of Leipziger Messe GmbH – organizer of internationally renowned trade fairs such as Auto Mobil International, Leipzig Book Fair and Orthopädie + Reha-Technik as well as high-caliber conferences such as the International Transport Forum – will be reliably protected against spam, malware and phishing emails by Retarus' cloud-based Managed E-Mail Services. Retarus was the only company that was able to fulfill and implement the tender specifications in record time, including requirements such as service performance in Germany, strict compliance with all applicable data protection regulations, reliable defense against backscatter attacks and the technically challenging task of taking over all external directories. Retarus also impressed with its broad range of services and the technical superiority of its Managed E-Mail Services, combined with almost twenty years of Domino/Notes experience. All incoming and outgoing email communication will now be reliably and securely handled by Retarus data centers.

The KOS Group is now using Retarus messaging solutions to optimize and secure its email and fax-based communications processes. The Milan-based company, which markets a wide range of solutions and financial services for the healthcare and welfare sectors, exchanges large quantities of business-related data with customers, partners and suppliers and among its own personnel on a daily basis. Thanks to the interlinked use of the cloud-based Retarus Managed E-Mail and Managed Fax Services, all internal and external electronic communications processes now pass through the Retarus data centers speedily, reliably and with no capacity bottlenecks. The security and the integrity of the sensitive data are assured around the clock.

Fax communications plays a very important role in a large number of sales and marketing departments. Faxes can be sent to a wide range of recipients speedily and inexpensively and fax machines are in most cases readily available at the receiving end. Unlike an email, a fax message almost always reaches its destination, since it will not be intercepted by spam filters. Its physical presence means that it attracts attention – and it cannot be deleted due to the "Subject" line like an email. Fax is also suitable for bidirectional communications. It is an effective dialog marketing tool, since order forms and response elements can easily be mapped and the recipients can therefore reply to a fax message quickly, conveniently and definitively. And if a connection cannot be set up, which is seldom the case, the sender can see the reason for this immediately in the status report and can take the necessary measures, for example initiating retransmission to those fax numbers which could not be contacted. With fax marketing, the potential savings compared with conventional surface mail deliveries are in the region of 70 to 95 percent.

SAP AG has once again certified the business communications service Retarus Faxolution for SAP for use within the SAP environment with the rating "Ready for NetWeaver". Faxolution for SAP allows documents to be sent directly from SAP systems by fax without having to maintain a dedicated fax infrastructure. Offers, delivery documentation and invoices can be sent automatically and reliably via Retarus' powerful fax infrastructure. Since the year 2000 more than 1,000 SAP systems have been linked up to Retarus.

Aspro Ocio, Europe's largest operator of leisure centers and theme parks, is now using Retarus WebExpress to inform all its main business customers and partners about the latest promotions and innovations several times a month. By distributing its marketing campaigns via Retarus WebExpress, Aspro Ocio is able to slim down and speed up its communications processes considerably. Multilingual user interfaces (English, French, German, Italian and Spanish), intuitive transmission functions and straightforward, centralized administration enable Aspro Ocio to operate this service smoothly and internationally – with no prior technical know-how required. Thanks to Retarus WebExpress, the response rates have increased substantially within a comparatively short space of time.

Retarus as of now is going to ensure the protection of Greiner Bio-One's email communications. The manufacturer of plastic laboratory supplies is thus consolidating its communications infrastructure also in the email sector with the aid of Retarus Managed Services. Having already optimized all business communications on a long-term basis by processing of all fax-based order and delivery processes straight from SAP using the Retarus Fax Cloud, the Austrian global player is now homogenizing the protection of its entire email infrastructure – thanks to Retarus. Around 900 Lotus Notes and Exchange Mail Accounts at eight international locations are now reliably guarded against spam and viruses by means of Retarus Managed E-Mail Services. The intelligent user-based routing means that all emails – for whichever subsidiary– are sent to the recipients' email relays directly with no intermediate switching. Greiner Bio-One saves substantially on the operation and administration of different anti-spam and anti-virus appliances, including servicing contracts .

Retarus is relocating the headquarters of its French business from Lyon to Paris, and expanding both its sales and technical teams. This allows Retarus to provide its growing list of clients from the Paris region with even faster access to Retarus and its business messaging services. By moving to the French capital and strengthening their French team, Retarus reinforces its position as technology leader and global provider of professional messaging services in 2011.

From now on more than 1,200 e-mail accounts used by staff at construction company SWIETELSKY Baugesellschaft m.b.H at eleven locations throughout Europe will be protected effectively against spam, spyware and viruses by means of Retarus Managed E-Mail and Managed Internet Security Services. The interchange of important business documents by fax, such as the transmission of building site material orders and orders to selected suppliers, now takes place via the high-performance fax infrastructure in the Retarus data centers. Fax messages are also received via Retarus: offers and order confirmations addressed to SWIETELSKY are forwarded (in digitized form) directly to the e-mail inboxes of the responsible employees. Thus, SWIETELSKY is accessible by fax round the clock, with no need for its own special fax infrastructure. Retarus takes care of the reception, digitization and forwarding of documents. All 1,200 employees can send fax messages using their e-mail client. For the interchange of large CAD files, such as detailed building plans, SWIETELSKY employs Retarus LFiX. This web-based service enables even large files to be transmitted despite size restrictions on e-mails.

From now on, Retarus fax transmission services – such as Mail2Fax and Faxolution for Exchange – will include a convenient cover sheet function (as an option). This means that cover sheets which have been individually designed or adapted to a company's corporate identity can be integrated into all fax transmissions. This includes sender information, which is personalized automatically when the fax is sent. The personalization data can be synchronized with the company address books; using Directory Synchronization, all key personalization fields are transferred. This saves lots of time and ensures CI-compliant fax communications.

Thanks to the OCR function it is now possible to analyze inbound fax messages such as orders, order confirmations or business correspondence, to identify texts and barcodes contained in these faxes, and to forward them by email in digitized form or integrate them into workflows. With the new function it is possible, for example, to identify customer and order numbers automatically and send the faxes to the responsible departments and office personnel. The documents are received speedily, securely, digitally and automatically. There is less risk of manual input errors in subsequent IT systems and the overall ordering and entry processes are shortened. In addition, the fax messages can be indexed and digitally archived; they can also be searched through easily and quickly be retrieved at any time .

TROST AUTO SERVICE TECHNIK SE has opted for Retarus' Managed Services for the ongoing optimization of its electronic communications. Retarus Enterprise Message Retention will broaden the range of Retarus services used by Europe's foremost automotive components wholesaler by adding a service for the long-term storage of e-mail based business communications in compliance with all relevant auditing provisions. Retarus Enterprise Message Retention enables TROST to meet key Compliance and Business Continuity requirements, ensuring efficient business transactions and secure e-mail correspondence.

As keeping pharmacists updated with the latest medicinal products marketing campaigns is an essential part of the pharmaceutical business, Novartis Consumer Health-Gebro GmbH now uses multi-channel messaging platform WebExpress by Retarus. This web-based solution provides Novartis with a clear advantage in carrying out regular dialogue marketing activities. Using the web-based service newsletters and mailing campaigns can now be sent accurately and reliably within 2 minutes. Highly professional transmission features - such as automated multi-channel e-mail and fax transmission from a single distribution list – added to a user-friendly interface, mean that carrying out complex marketing campaigns has become as easy as child’s play for Novartis. Detailed reporting also allows managers responsible for marketing and communications to have direct and immediate control over campaign success.

Marketing and communications managers now have the option of sending e-mails from the Retarus WebExpress multi-channel transmission platform via their own Mail Relays. This is of particular interest for companies and organizations which attach importance to using their own infrastructure for transmission purposes or send messages with Bounce Address Tag Validation (BATV) to protect themselves against so-called backscatter spam. To prevent overloading a company's transmission structure, transmission can be spread over a definable period of time.

Retarus Managed E-Mail Security solutions are of interest for all enterprises which use e-mail as a means of communication – irrespective of the number of mailboxes, the volume of e-mails or the e-mail system which is used. As far as protection against spam and malware is concerned, they provide all customers with the same high standards of service and security. The distribution of resources among so many customers means that even smaller firms gain access to technologies which are normally associated with the Enterprise segment. Costs can be cut and potential savings realized right from the outset (personnel working hours, hardware, software, maintenance, servicing, etc.). Retarus Messaging and Security Services are geared to companies employing 50 or more e-mail users, with transparent billing on a monthly, individual user basis .

Otto Haas KG, one of the oldest German companies in the rubber and plastic development sector, uses the Retarus e-mail messaging platform WebExpress to regularly inform sanitation division customers of special offers and new products. Retarus WebExpress enables the chemical industry stalwarts to send personalized offers efficiently and purposefully. And they can reach each recipient fast and reliably via their preferred channel: e-mail, fax or SMS. In addition to the new flexibility and independence of electronic corporate communications, Otto Haas KG now enjoys the special benefits of the professional messaging options and detailed reporting functions typical of WebExpress to ensure optimal targeting, direct success control and top response rates.

In partnership with Vienna's Medical University and the Central Institute for Meteorology and Geodynamics, SciCon Pharma Science Consulting GmbH coordinates the Austrian and European pollen alert services. Each week, some 1,500 physicians in all parts of Austria are informed about the present and predicted pollen situation in the country's different regions. Recently introduced, the Retarus WebExpress multi-channel transmission platform is now used to transmit the regionally variable forecasts and measured data to physicians reliably and individually. Users appreciate the speed and convenience of this web-based solution in particular, which enables them to take the necessary (and often time-critical) measures within a matter of minutes. Thanks to this new solution, the information can be transmitted by fax, e-mail and SMS to a complicated matrix of recipients faster and more accurately than ever before.

TROST AUTO SERVICE TECHNIK SE now also relies on Retarus messaging solutions for sending and receiving documents, saving itself the cost and effort of running its own fax server infrastructure. Thanks to the Retarus Managed Fax Services, Trost is able to send and receive important fax documents and SMS messages via its mail client and integrate these automatically in workflow systems. Europe’s leading car parts wholesaler has now extended the range of Retarus services it uses, sustainably optimizing the service and costs of its corporate communications. Since the beginning of 2010 Trost has been using Retarus Managed E-Mail Services to protect its e-mail communications against spam and malware. In addition, Retarus Enterprise Message Retention now ensures that all e-mail messages are saved long-term for easy retrieval - in an audit-compliant form. Marketing and sales departments use the intuitive Retarus WebExpress service to inform traders promptly about product offers or news via e-mail, fax and SMS.

Retarus is expanding its position as a global leader in professional messaging services. Following the successful establishment of regional offices in Dubai, Singapore and Australia in 2010, Retarus continues its sustainable growth worldwide. Since the beginning of 2009 Retarus has been offering its powerful multimedia business solutions for electronic corporate communications in the USA. Several highly qualified marketing and sales specialsts as well as technical staff have recently been recruited for the headquarters of retarus Inc. in New York. Thus, companies all over the North American continent are now being offered access to Retarus' powerful messaging services and solutions for electronic business communications. Newly gained customers reflect the high demand of professional and innovative messaging solutions: Caritas Christi Healthcare, the second-largest hospital network in New England, has just signed a cotract for Retarus Managed Fax Services. After having expanded its US Headquarters, Retarus now employs some 220 employees at its ten regional offices (Germany, Italy, France, Spain, Austria, plus those already mentioned above), who are set to ensure Retarus’ ongoing success in the future.

Europapier is replacing its software-based inhouse solution with Retarus Managed E-Mail Services. This will enable it to save the costs and the administrative outlay required to operate its own IT security infrastructure. As a result, the leading paper wholesaler in central and eastern Europe is improving its security platform and providing its personnel with maximum protection against all threats from the internet, such as spam and phishing e-mails, viruses, trojans and all kinds of malware. Retarus' IBM/Lotus Domino know-how and customized Service Level Agreements (SLAs) – including access to Support outside normal business hours – are key elements in a long-term security strategy for Europapier.

Enhanced configuration capabilities in the Enterprise Administration Service Portal (EAS) now offer greater speed, flexibility and control across all services which are used. To this end, the configuration interface for Mail2Fax, for example, has been restructured and the user management adapted accordingly. There is now the option of setting up user accounts independently of a domain. As a result, users have much more flexibility and additional control over costs: despite of using a common e-mail domain throughout the whole company or organization user accounts can now be billed according to subsidiaries. Updated transmission statistics provide you with a detailed overview of e-mail, fax and SMS communications. Users can see exactly how many messages have been delivered successfully, whether transmission jobs have been aborted, and which messages could not be delivered.

As towns and communities are no longer providing sufficient support, charitable organizations are increasingly looking to companies for funding. Year after year Retarus shows its commitment by making regular donations in kind and financial contributions, and by providing active support at events. Our social commitment focuses on supporting local initiatives and charity projects (Lichtblick Seniorenhilfe e.V., "Fluchtpunkt" Verein für Jugendpflege und Jugendhilfe e.V., Frauenhaus München gGmbH, H-Team e.V. - Wohnungserhalt, Münchner Tafeln e.V., Münchenstift GmbH). As the year draws to a close it is our particular pleasure to contribute toward making the Christmas celebrations of Lichtblick Seniorenhilfe and the Fluchtpunkt emergency accommodation merrier by donating Christmas trees. In addition, Retarus employees have contributed 22 days of voluntary work to various charity projects (e.g. summer parties and bicycle tours) and donated 11 bicycles. Thanks to Retarus’ global growth we have been able to increase the volume of donations by about 15% compared with last year.

The Swiss-American Chamber of Commerce is yet another Swiss business that has opted for the multichannel transmission platform Retarus WebExpress. Fax plays a central role as an information medium in communication between members of the non-profit organization, which provides a network for business and trade relationships between Switzerland and the USA. Several times a month 2,500 members are invited to events and informed about publications. Above all the Swiss-American Chamber of Commerce appreciates the simple intuitive interface, allowing it to handle large mailing campaigns effortlessly within a few minutes.

Rail logistics company Transpetrol GmbH, active throughout Europe, has chosen several Retarus Managed Fax Services to sustainably optimize external electronic communication processes with customers and partners. By using Retarus Fax2Mail and Mail2Fax Transpetrol is able to forward business-related documents automatically without media transfer and ensure these records are digitally incorporated in workflow systems. The company doesn’t need its own fax infrastructure for this, as the Retarus Fax Cloud handles all communication processes smoothly. Both services enable the digital transmission and reception of dispatch instructions, transport documents and the handling of damaged rail cars. So Transpetrol benefits from lower, clearly calculable running costs and substantially lower support and administrative expenses. In addition, the services can be seamlessly integrated in the Exchange Backup Concept of the majority shareholder VTG Aktiengesellschaft.

In addition to using the messaging services Mail2Fax, Fax2Mail and Faxolution for Notes, Deutsche See GmbH has now decided to expand its use of Retarus communication solutions. With immediate effect Retarus Managed E-Mail Services will protect the German market leader in fish and seafood effectively against malware, phishing e-mails and spam. The company was convinced by Retarus’ range of services and the technical superiority of its e-mail security solution based on almost twenty years of Domino/Notes experience. Retarus’ data centers now process most of Deutsche See’s business-critical inbound and outbound electronic communications. The web-based Retarus Enterprise Administration Service (EAS) portal offers Deutsche See GmbH detailed reporting and monitoring functions, giving a clear picture of the effectiveness of all services used.

HEAD, manufacturer of premium sporting goods, now uses multichannel communications platform Retarus WebExpress to ensure that dealers receive the latest information about products, marketing campaigns and events. The web-based solution offers HEAD significant added value in carrying out regular dialogue marketing campaigns. Highly professional transmission functions, such as automated mixed messaging via e-mail and fax out of a single distribution list, combined with intuitive usability mean that managing even the most complex of marketing campaigns is easy as child’s play. Detailed reports allow marketing and communications managers immediate access to success rates. Integrated multi-client capability enable smooth deployment in the various departments (e.g. winter sports and racquet sports), as the billing is done according to cost center.

In order to concentrate on its core competencies more effectively and also to improve the availability and security of its e-mail systems, Freudenberg Household Products – better known under the Vileda brand name – is replacing its internally operated e-mail security solution with Retarus' cloud-based Managed E-Mail Services. Roughly 1,600 e-mail accounts of the family enterprise, which is a member of the Freudenberg Group, will now be reliably protected against electronic "dirt" such as spam, malware and phishing e-mails. The resources previously required for the operation and support of its inhouse solution can now be freed up for other strategically important IT projects. Transparent processes and detailed round-the-clock information ensure that Freudenberg Household Products retains full control over its electronic communications at all times.

Retarus has been nominated for the GreenIT Best Practice AWARD 2010 in the category "Energy Efficient IT Systems". The accolade, presented by the GreenIT-BB network, the Energy Innovation Center (IZE) of Berlin's Technical University, and various partners, includes awards for IT concepts for the resource- and energy-efficient operation of data centers. For years now, Retarus has been making a major contribution to the reduction of CO 2 emissions and costs. The awards ceremony and the presentation of the winning projects will take place in the Umspannwerk in Berlin Kreuzberg on November 3 as part of a special event which includes workshops and lectures about GreenIT.

With the newly enhanced reporting function for fax services, Retarus customers have even greater transparency and more control over their entire fax communications, e.g. all services used to transmit fax messages within a certain period of time. From Version 2.7 of the Enterprise Administration Service Portal (EAS) onward, it is now possible to check completed fax transactions in addition to monitoring current fax transmissions or jobs by way of Live Reporting. The sender can now see at once whether – and why – fax documents could not be delivered, allowing messages which have not reached their intended recipients to be re-sent immediately.

Kühne + Nagel Austria has opted for Retarus Cloud Fax Services in order to optimize its fax-based communications processes and to increase the processing security of transportation jobs and transactions. The Retarus Fax-to-email digital fax reception service is being used for this purpose, allowing the transportation and logistics market leader to benefit from a faster, more secure and workflow-optimized order processing system.

Prodega/Growa, Switzerland's largest cash + carry operator and a market leader in the catering and retail sectors has been optimizing and securing its electronic communications processes with the aid of Retarus Messaging solutions. The Retarus WebExpress marketing communications platform is being used to inform customers about offers and promotions on a regular basis, and also to provide recipe suggestions and background information about seasonal products. At the same time, business-critical e-mail communication is being made secure by means of the Cloud-based Retarus Managed E-Mail Services. The combination of these two messaging solutions ensures secure, efficient communications with customers, partners, suppliers and company employees.

The recently launched Enterprise Message Retention and Managed Internet Security Services can now be administered and monitored by way of the new version of the Retarus Enterprise Administration Service Portal (EAS 2.7). Access to the Retention System is based on the "four eyes" principle, with transparency and traceability assured at all times. E-mail based business communications are stored in encrypted form, while powerful search functions ensure the rapid location of e-mails relating to important business transactions. The Retarus Managed Internet Security Services offer comprehensive protection against spyware, viruses and unwanted content in the internet. The services also ensure compliance with company-wide security directives as well as with legal requirements.

In the new version 2.7 of the EAS portal the appearance and functions of the administration interface of Retarus Mail2SMS have been revised. Customers now have substantially more control, more flexible utilization options and more transparent billing. Users can now be entered by domain or profile. Configuration of the service is now easier and clearer, and it is also possible to bill per user. E-mail addresses can also be entered outside of a master domain. This is necessary, for example, if international subsidiaries or external employees who only have a webmail address are to use Retarus Mail2SMS.

Using the expanded reporting facilities for fax services, Retarus customers will have even more transparency and greater control over their fax communications, such as all the services used to send fax messages within a fixed period of time. In addition to monitoring fax transmission by means of Live Reporting, the introduction of Version 2.7 of the Enterprise Administration Service Portal (EAS) now also enables the checking of completed fax transactions. The sender can immediately see if a fax document has not been sent – and also the reason why – and can proceed to retransmit the fax to the recipient without delay.

The intelligent business fax solution for desktop and marketing applications is now also available in a 64 Bit Version with full Windows 7 support. The most significant new features include support for the latest Microsoft operating and server systems (including Windows Server 2008), in addition to direct support for Outlook address books and ODBC data sources (e.g. Access databases, ERP systems, CRM applications) to ensure easy access to existing contacts and address books. Despite the new functions, operating Faxolution for Windows remains as uncomplicated and convenient as always.

With Retarus Fax-to-email , incoming faxes are forwarded directly to one or more predefined e-mail addresses in the form of attachments. Now users also have the option of assigning a digital signature to each fax document. This signature allows recipients to prove beyond doubt that inbound fax documents have not been manipulated in any way. The digital signature serves to increase the security and trustworthiness of fax as a means of communication. In addition, digital signatures facilitate the direct archiving of documents - digitally received documents can be stored and archived directly or forwarded to a workflow system.