Employing around 1,000 members of staff in a widely spread company network in 11 countries, Langenscheidt is one of the global leaders in the fields of language, travel and maps. In order to seamlessly co-ordinate the publishing group’s international activities a reliable e-mail system is essential. Equally important is the need for reliable protection against viruses and malware, and an efficient filter to keep out unwanted marketing messages (spam). Using the Managed Services offered by Retarus, the international leader for bilingual dictionaries is now able to communicate without interruption and at reduced fixed IT costs.
Retarus Managed E-Mail Services provides the e-mail infrastructure with reliable and efficient protection from spam, viruses and other harmful contents. It combines an impressive potential to achieve significant cost-savings with the highest degree of performance and safety. This ensures that the language experts will not have to deal with maintaining an uninterrupted e-mail infrastructure, freeing its staff to concentrate on their core business.
This includes the distribution of information about new releases and new editions to book dealers. Langenscheidt’s marketing department addresses several thousand recipients every month via the dialogue communication portal Retarus WebExpress. In this way personalized offers including order forms, for example, can be sent economically and quickly by fax using Retarus’ messaging platform. This results in both Langenscheidt and its customers experiencing significant benefits in terms of speed and time.
By implementing these solutions as a Managed Service, the company can avoid additional investment in terms of hardware, software, licenses and maintenance. Retarus‘ Managed Services was able to convince Langenscheidt largely due to its reliability and ability to cause sustainable reductions in fixed costs.
About Retarus
Retarus is a leading provider of professional messaging solutions and has been developing and offering services for electronic corporate communications since 1992. The company's portfolio encompasses large and medium-sized corporations, with service extending to more than 3,500 worldwide customers in various sectors. Customers such as Allianz, Bayer, Honda, Sony and Adidas rely on Retarus messaging services to exchange mission critical business documents. Retarus employs more than 250 dedicated professionals and holds offices in Munich, New York, Dubai, London, Madrid, Milan, Paris, Singapore, Sydney, Vienna and Zurich. Each of these employees makes Retarus' core service values customer focus, innovation, quality and transparency, their mission.


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