Fax service for business applications
Faxolution for Business Applications allows companies to send documents through e-mail or ERP systems. Whether it be order confirmations, quotations, or delivery notices, Retarus provides the highest transaction security available. Developed in-house by Retarus' messaging specialists, Faxolution provides reliable and secure communications and is an inexpensive alternative to sending documents by post.
Faxolution for Business Applications | Possible applications
- Faxolution for Host Applications
- Faxolution for Banking & Insurance
- Faxolution for CRM
- Faxolution for IBM iSeries / Toolmaker
- Other applications on request
Managed Fax Services - Functionality
Documents are directly transmitted to our Fax as a Service infrastructure and immediately faxed to their recipients.
Fax delivery through Retarus offers quick and reliable transmission due to its NeverBusy technology as well as detailed delivery reports directly into your business application - without any capacity bottlenecks. Without blocking their own telephone lines, companies are able to send faxes by using the Retarus fax infrastructure, which has been specifically developed for such purposes.
Transparent Processes
The highest levels of transparency in the provision of automated services builds trust, which is especially crucial when outsourcing critical parts of your business communication. That is why Retarus has created the Enterprise Administration Services (EAS) portal, designed as a central administration platform which displays a very high degree of transparency in its processes and allows a remarkable level of control over the services performed on your behalf. Extensive daily transmission statistics and monthly reports reveal individual connection details, showing you how your company communication is developing. It also details how many documents have been sent by your system and whether they have arrived at your partners or clients. This qualitative and quantitative overview gives you the opportunity to supervise exactly how your communication is developing and to identify possible areas for improvement – highly valuable information in developing your strategy. Cases in which Retarus provides support are also characterized by this high degree of visibility. The current processing status is always shown in the Support Ticket Reports. In this way the portal offers a level of transparency unmatched on the market today.
99.9 percent delivery rate with NeverBusy Technology
When documents are generated in batch mode, there are often capacity bottlenecks on the recipient side due to time-controlled document generation. Normally, several documents are sent to one fax number and an attempt is made to deliver all documents at the same time. This is not possible if the fax line of the recipient is blocked because of other inbound faxes. A busy signal in batch mode doesn't just lower the delivery rate, it also creates a lot more work for the sender because the faxes that have not been delivered have to be resent to our fax infrastructure.
The NeverBusy Technology developed by Retarus ensures that the fax machine on the receiving end is not overloaded. All documents are delivered properly, on time, with no errors and a delivery rate of up to 99.9 percent. Both the sender and the recipient can be confident that important information is being transmitted properly.
In particular, it is those of manufacturing companies, banks and insurance companies benefiting predominantly from the enormous potential of process optimization that the intelligent transmission algorithm offers.
retarus - messaging services
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