Retarus Faxolution for SAP

Retarus Fax-Services for SAP

Benefit from the world's first SAP-certified fax service:
Send fax communications directly from SAP systems through the Retarus Fax Cloud. Retarus' managed service is reliable, secure, cost effective and requires no fax hardware, software or specialized licensing.

The leading fax service for SAP users - live in less than 48 hours.

Fax-Versand und -Empfang direkt im SAP-System
Send and receive faxes directly from SAP

 

Studies by Forrester Research and SoftSelect found that more than 80% of IT managers list a more efficient ERP connectivity and the reduction of ERP process costs as their biggest focus. With the Retarus Fax-Services for SAP, you can send faxes directly from your SAP system effectively and securely over the Retarus Fax Cloud. Certified by SAP, this managed service provides the highest transmission security and availability, as well as nearly unlimited fax capacity. Critical business processes are initiated and run faster, therefore enduring the best quality and timeliness of information to your customer-supplier network. Messaging during peak times, batch jobs or CRM campaigns will be processed without any delays. With Fax-Services for SAP you receive real-time reports directly into your SAP system, making Retarus the best choice!

Absolute control through transparent processes.

In order to provide confidence, especially with the outsourcing of mission-critical parts of corporate communications, absolute transparency is crucial. To meet the level of confidence you expect, Retarus has created our Enterprise Administration Services Portal (EAS), which offers powerful analytical tools and detailed reports on all of the services we provide. From real-time monitoring to daily or monthly itemized reports - you always know how many documents your systems has sent and if these documents were successfully delivered. This allows you to oversee exactly how your communication is evolving and if there is something in the process that needs to be modified. The EAS portal is unique to the market because it offers complete process transparency and allows you to effectively control your enterprise-wide faxing solution.

The benefits speak for themselves.

Send mission critical documents directly from SAP
Highest transaction security, availability and deliverability
Capacity on Demand: No impact on resources at peak load times
Maximum control with real-time monitoring, reporting and analysis
Native integration into the SAP environment without any changes to the system
No fax server needed, no hardware or software to install and manage
Implementation in less than 48 hours
SAP-certified since 2001, Unicode ready
Transparency and control through valuable statistics
Transparency and control through valuable statistics

Document delivery from SAP - efficient, innovative and built for the future.

According to IT analysts, many companies run business-critical fax application on outdated equipment. Market research firms recommend switching to professional cloud fax services or managed services. Learn from our experts on how to use and benefit from the Retarus Fax-Services for SAP. We are here to help you maximize your efficiency.

messaging services since 1992


 

 

Retarus Intelligent Delivery Technology: 99.9 percent delivery rate.

Many companies rely on batch-oriented generation delivery of documents from their SAP systems. These batch jobs are often time sensitive and delivered to the same fax numbers, which could result in capacity constraints on the receiving side. Our Intelligent Delivery Technology eliminates this problem and provides you prompt, accurate fax delivery with a success rate of up to 99.9 percent.

Retarus Fax-Services for SAP - detailed service description.

    General
    Features

    • Fax delivery directly from the SAP system
    • Ability to send fax campaigns directly from the SAP CRM module
    • Status confirmations of fax delivery including SAP ID directly into SAP
    • Ability to support SAP routers and load balancing groups 
    • Support of SAP priorities
    • Extensive reporting, statistical tracking and analytics
    • Real-time monitoring of outbound fax messages
    • Billing on the system and client level with cost center support
    • Adaptable and future-oriented software developed in-house
    • Over 1,000 systems already connected to Retarus
    • Implementation in less than 48 hours with no changes to your SAP system

    Systems, Formats, Interfaces

    Supported Systems

    • SAP R/3
    • SAP NetWeaver
    • mySAP ERP
    • and more

    Communication Interfaces

    • SAP Connect (RFC, BC-Con)
    • Secure IP-connectivity (VPN)

    Formats

    • PDF
    • PCL5 and higher
    • Postscript Level 2 and above
    • Microsoft Office formats

    Supported Character Sets

    • ISO 8859-1 through 8859-16
    • Unicode

    Infrastructure & Technology

    With Retarus Fax-Services for SAP, you simply send your mission critical business documents via the Retarus Fax Cloud. Join over 3,500 enterprise customers worldwide who successfully send more than 350 million B2B faxes annually. The Retarus infrastructure enables fast, error-free delivery with status updates directly into your SAP system.

    • 6 data centersworldwide
    • Redundant infrastructure with real-time synchronization
    • Active multi-carrier management for high availability and transaction security 
    • Capacity on demand - fast and uninterrupted delivery during peak times, batch runs and high volumes
    • Unlimited capacity - available when you need it
    • Up to 99.9% delivery rates with our Intelligent Delivery Technology
    • Intelligent Retry algorithms

    SAP
    Certification

    Retarus Fax-Services for SAP is SAP-certified since 2001 and is the first cloud-fax service that SAP has officially confirmed as Unicode-capable. Even if your business documents use different fonts, you can still send them directly from your SAP system. Cross-functional business processes and multi-national business units can send documents from the same SAP system with no changes by utilizing the Retarus Fax Cloud and our Fax-Services for SAP solution.

    • SAP-certified interface "SAP Certified Integration with SAP NetWeaver"
    • Unicode ready

    Additional
    Options

    Retarus Fax-Services for SAP allows you to send faxes, SMS messages and emails, regardless of your mail infrastructure, directly from your SAP system. A direct connection can also be made to use Retarus eSign and Retarus Managed EDI Services at any time.

    • Qualified digital signature for electronic billing with Retarus eSign
    • Send emails directly form SAP with your company disclaimer 
    • Send SMS messages directly from your SAP system
    • Fax reception via Fax2SAP or fax-to-email

    System
    Requirements

    • IP connection to Retarus - Internet (VPN), ENX, leased line or MPLS

    Show as list

    Here's how it works.

    Retarus Fax-Services for SAP: suitable for any type of document.

    Requests, order confirmations, purchase orders, order changes 
    JIT delivery, credit notes, Kanban documents, packing lists
    Shipping notes, delivery reminders, scheduling agreement releases 
    Forecast delivery schedule, delivery summaries, reminders
    Return packing slips, transfer orders

    messaging services since 1992


     

    Case Studies: Each customer is a recommendation

    Organizations from all industries and of all sizes utilize the Retarus fax cloud to optimize their business and messaging processes.  Our case studies provide examples of how organizations have utilized the Retarus suite of services to meet their companies messaging requirements.

    AGCO/Fendt
    Just in Time: Sending faxes from SAP. Retarus Fax-Services for SAP
    at AGCO/Fendt.

    Industry: Manufacturing/Mechanical
    Honda
    Retarus Managed Fax Services at Honda: Transparent, scalable, directly from SAP

    Industry: Manufacturing/Automotive

    Know-how and experience since 1992.

    Retarus Fax-Services for SAP is a proven managed service that has successfully reduced transaction costs for leading companies worldwide.  What can we do for your company?  Contact us today to find out how the suite of services offered by Retarus can make your messaging more efficient.

    messaging services since 1992


     

     

    Product Brochure

    Download Produkt-Broschüre
    Fax-Services
    for SAP

    Download PDF 4.2MB

    Other services to make your messaging more efficient

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    for Desktops

    Download PDF 2.5MB
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    Services

    Download PDF 2.2MB
    Download Produkt-Broschüre
    Fax-Services
    for Applications

    Download PDF 1.4MB

    Learn more. We want to hear from you!

    Do you have questions, need further information or would like to take advantage of our 30 day money back guarantee? Just give us a call! We are glad to have either an in person meeting or phone conversation to discuss your organizations messaging needs. We are here to help and provide you with the highest quality and greatest transparency, as we have been doing with our 3,500 customers worldwide.

    messaging services since 1992


     

    We are here for you.

    Do you have questions, need further information or want to test the Retarus Fax-Services for SAP? Call or email us today and take advantage of our 30 day money back guarantee!

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    Retarus United States

     

    retarus Inc.
    US Headquarters
    80 Broad Street, 5th floor
    New York, NY 10004, USA

    Toll Free: +1 855 462-0839
    Fax: +1 855 296-0858

    Retarus United Kingdom

     

    retarus (UK) Ltd.
    35 New Broad Street
    London EC2M 1NH
    United Kingdom

    Phone: +44 (0) 20 7573 2332
    Fax: +44 (0) 20 7573 2331

    Retarus Australia

     

    retarus Australia Pty Ltd
    Level 12, 1 Pacific HWY
    North Sydney NSW 2060
    Australia

    Phone: +1 800 602920
    Fax: +1 800 263289

    Retarus Singapore

     

    retarus Singapore
    Levels 21 & 34 Centennial Tower
    3 Temasek Ave
    Singapore 039190

    Phone: +65 6549 7244
    Fax: +65 6549 7001

    Retarus Middle East

     

    retarus Dubai
    P.O. Box 65886
    Dubai, UAE

    Phone: +971 4 3042634
    Fax: +971 4 3042635

    Retarus Germany

     

    retarus GmbH
    Global Headquarters
    Aschauer Straße 30
    81549 München, Germany

    Phone: +49 89 5528-0
    Fax: +49 89 5528-1919