Faxolution Inbound (Fax2Mail and Fax2ftp)
More and more customers are entrusting their inbound fax communication to Retarus. Retarus receives the incoming documents and forwards them to you by e-mail, FTP or other agreed upon communication methods.
Tremendous time savings
There is no longer any need for subsequent fax digitalization for archiving or import into a workflow system. In addition, there are routing options for fax forwarding to defined recipient groups. And all of this comes with comprehensive statistical reports on inbound fax traffic. Archiving at Retarus is also an available option.
Real money savings
You do not need to set up your own receiving capacity, because sufficient bandwidth is always available "on demand". Busy signals or fax machines tied up for hours on end are now a thing of the past. Such things do not just cost money, they also mean lost information and unhappy customers. So, no matter whether you are expecting a lot of fax responses to your mailing campaign, whether you want to provide every employee with an individual fax number or just want to significantly improve forwarding efficiency for received documents – Retarus fax receiving services improve your productivity starting on the very first day.
Flexible high-tech
Our fax receiving service is highly flexible. You decide whether the received documents are to be forwarded in PDF or TIFF format.
In addition to classical routing from receiving number to e-mail address, we also offer a web interface that allows flexible interrogation of routing parameters such as fax sender ID (CSID) or ISDN subscriber number so that the destination mail address can be defined automatically. For example, this means that incoming orders can be easily distributed to exactly the right place.
This flexible service can also be used as a voice box. Incidentally, we attach great importance to efficient data compression. As a result, a typical 15-second call takes up only a few kilobytes. As a well-established messaging company, we can also help you with integration in your Lotus Notes / MS Exchange environment and with "tracking" via your CRM system.
Detailed reporting and response management
For us, a fax mailing campaign is not complete without a detailed delivery report and an error analysis for every fax sent. We will gladly show you all the benefits that are available to you through detailed delivery reports and exact error analysis. For example, you can automatically update your customer data by intelligently linking error logs with distribution lists.
Your fax broadcast is complete, so what now? If your campaign is a success, there will be a flood of responses that will probably result in smoke coming out of your fax machine and piles of paper all around your office. We will tell you the secret of how you can put your feet up and still remain confident of success.
Faxolution Inbound | Graphic
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