Retarus Manged E-Mail Services

Retarus Managed E-Mail Services

The complete solution for trouble-free email communication:
efficient multilingual anti-spam filters, multi-level
virus protection and gateway-based encryption.

Use email efficiently again.

Email digest: Overview of intercepted emails sorted by spam probability
Email digest: Overview of intercepted emails sorted by spam probability

 

Email is the standard method of communication for enterprises today. In order to be able to utilize your solution properly, it is crucial to filter spam and malware effectively. As proven in a study conducted by the Aberdeen Group, managed services are significantly better for this than self-managed operating systems. Retarus has been comprehensively and reliably protecting email traffic for customers since 1994. Our global solution blocks viruses, spam and phishing emails with innovative methods, thus protecting your IT infrastructure from any external threats. Your employees will no longer receive unwanted messages. Our Managed E-Mail Services are developed in house and are continuously expanded and improved. To ensure the highest level of quality for your business, we constantly update the virus scanners and filtering methods used.

Absolute control for your email communications.

Maximum transparency is a must when providing automated services, especially when the outsourcing is of mission-critical parts of corporate communications. In order to provide total transparency, Retarus built the Enterprise Portal Administration Services (EAS). The EAS portal offers comprehensive analysis capabilities along with powerful configuration options and detailed reporting. You maintain total control over your electronic communications with the information provided for each message. The information that is processed in our data centers is subject to the strictest privacy policies and will provide compliance no matter where you are located. Our experts will gladly explain the services in more details if you have additional questions...

The benefits speak for themselves.

Effective spam filtering with a detection rate of over 99.95%
Multi-level, real-time protection against viruses and network threats
Maximum protection of your internal system resources
User-friendly quarantine management for improved productivity
Quick implementation without investment in hardware and software
Monitor your communications with real-time reporting
Security provided with the strictest privacy policies in the world
Multilingual 24x7 customer support
Total control and powerful analysis delivered in our web-based administration portal
Total control and powerful analysis delivered in our web-based administration portal

Use our innovative and future-proof technology to secure your business communications.

With Managed E-Mail Services from Retarus, you get comprehensive protection against spam, viruses and phishing. Retarus’ services are constantly improved, and effectively safeguard over 1.5 million business email accounts every day and all over the world. Use our knowledge and expertise for all of your email communication to ensure your messages are sent efficiently and securely.

messaging services since 1992


 

 

Comprehensive protection against spam, viruses and phishing.

Retarus Managed E-Mail Services feature multi-layered, strategically coordinated security technologies. Your company's entire email traffic is automatically scanned in Retarus' data centers for harmful or undesirable content. Spam, viruses and other malicious content will never reach your corporate network. By the way: According to the Aberdeen Group, managed cloud services filter viruses and spam up to four times better than self-managed systems.  

Retarus Managed E-Mail Services – detailed technology features.

    Directory
    Filter

    Misdirected emails are rejected already by our systems. As a result, the processing time of incoming and outgoing emails is notably accelerated. Valid addresses are regularly synchronized with your systems.

    • Protection against denial-of-service and directory harvest attacks
    • Dynamic traffic management through traffic shaping and traffic throttling mechanisms
    • Dynamically learning service with scoring/penalty system for spam relays
    • Queueless-design with validation on SMTP session level
    • Automatic address book synchronization with Lotus Notes / Domino, Microsoft Exchange, LDAP
    • Configuration and manual address maintenance via the web-based administration portal
    • Provision for aliases and other domains
    • Bounce Management according to RFC 3461, 3463 and 3464

    AntiVirus
    MultiScan

    Retarus' Antivirus MultiScan technology provides powerful protection against virus-laden messages and attachments by utilizing up to four different virus scanners. The redundant, high-speed scanners check incoming and outgoing messages automatically (including attachments) for viruses. By means of heuristic analysis we detect even as-yet unknown malware.

    • Higher detection rate with the use of up to four virus scanners
    • Protection against unknown viruses through heuristic analysis (Zero-Hour Protection)
    • Eliminate threats before it impacts your infrastructure
    • Virus definitions updated every minute
    • Notification of the deleted emails that were infected

    Retarus
    AntiSpam

    Our AntiSpam service checks incoming emails using continuously updated rules and tools for spam detection. Once classified as a spam message, depending on your service settings the Retarus service will mark the message or isolate it in the Retarus quarantine system. With our innovative technologies Retarus' multilingual anti-spam service will achieve a significantly higher detection rate than conventional anti-spam tools.

    • Spam protection with a detection rate over 99.95 percent
    • False-positive rate of less than 0.0001 percent
    • Protection against mass-generated non-delivery notifications
    • User-and domain-based blacklists and whitelists
    • Attachments are blocked according to file size or file type on demand
    • Multilingual content analysis by means of over 3,000 rules
    • Content and structure analysis using heuristic modeling
    • Fingerprint analysis, Bayes algorithms, and sender verification
    • Continuous updates of intelligent filter-, pattern- and recognition rules

    Quarantine
    Management

    The digests, which we send you at individually definable points in time, provide you and your staff an overview of all intercepted spam and virus messages. From there, any message that is classified as spam can be quickly released from quarantine without the need to access a portal. Additionally, we offer online access to the Retarus quarantine with simplified user authentication (OneClick token login). This quick login makes it possible to search for specific messages. We also offer an online quarantine version for mobile devices such as BlackBerry, iPhone and Windows Mobile.

    • Quarantine of spam emails, optionally with online access
    • Combined spam and viruses reports by email
    • User-based quarantine and report settings
    • Direct request of messages without authentication
    • System-wide configuration via EAS portal for administrators

    E-Mail-Digest: Nach Spam-Wahrscheinlichkeit sortierte Übersicht aller abgefangenen E-MailsQuarantäne-Management: Individuelle Konfiguration für Domains und Benutzer

    Monitoring &
    Support

    Retarus Managed E-Mail Services feature extremely powerful technologies that are perfectly synchronized with each other. The queueless design of our Managed E-Mail Services allows processing times with no delays. We archive the emails only if your mail server fails, delivering them as soon as you are back on line.

    • Email backup in case of an unavailability of the customer's system
    • Temporary storage of messages for four days
    • 24x7 multi-lingual support

    Server-Entlastung: Der Directory-Filter schützt vor
Directory-Harvesting-Attacken

    Administration
    Services Portal

    Our web-based Enterprise Administration Service (EAS) Portal provides real-time information on the efficiency of the Retarus Managed E-Mail Services. All reporting and monitoring information can be downloaded right from the portal. Retarus' EAS portal is the most powerful tool available on the market today and provides total transparency for your managed email service.

    • Transparent view of all service instances
    • Secure access via web browser (HTTPs)
    • Detailed reports and powerful analysis functions
    • Maintenance and management of service instances
    • Performance Monitoring
    • Tracking of support tickets

    Noch mehr Schutz durch Black- und WhitelistsServer-Entlastung: Der Directory-Filter schützt vor
Directory-Harvesting-Attacken

    Optional
    Components

    • Mail Encryption (PGP, S/MIME)
    • Encryption by means of custom sets of rules (Policy Based Encryption)
    • Enterprise Message Retention – Long-term email archiving
    • Large Mail Handling – optimized workflows regarding large incoming emails
    • Enterprise-Mai-Monitoring - Reporting on all incoming and outgoing emails in real-time
    • Mail-Check - Checks the availability of the target system and sets alarms if necessary
    • Attachment-Blocker - Blocking of attachments by file size or file type
    • True-File-Type-Scan, regardless of file extension or file header

    Retarus Enterprise Message Retention: Langzeitablage für E-MailEnterprise Mail Monitor: ein- und ausgehende E-Mails in Echtzeit verfolgen

    System
    Requirements

    • The MX record of your email domain(s) must point to Retarus

    Show as list

    Here's how it works.

    messaging services since 1992


     

    Case Studies: Each customer is a recommendation

    Organizations from all industries and of all sizes utilize the Retarus Managed E-Mail Services to optimize their business and messaging processes. Our case studies provide examples of how organizations have utilized the Retarus suite of services to meet their companies messaging requirements.

    Continental AG
    Managed E-Mail Services at Continental: 24 hours a day –
    all around the world.

    Industry: Automotive
    PUMA AG
    PUMA gets tough on spam and viruses with Retarus Managed E-Mail Services.

    Industry: Consumer Products

    Know-how and experience since 1992

    We will be happy to discuss what we can do for you and your company. Contact us today to find out how the suite of services offered by Retarus can make your messaging more efficient.

    messaging services since 1992


     

     

    Product Brochure

    Download Produkt-Broschüre
    Managed
    E-Mail Services

    Download PDF 3.4MB

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    Learn more.

    Do you have questions, need further information or would like to start using Retarus services right away? We are here for you. Call us or e-mail at info@retarus.com. We are happy to have either an in person consultation or phone meeting to discuss your needs and explain our approach to your business. We are here to help and serve you with quality, as we've been doing with our 3,500+ customers since 1992.

    messaging services since 1992


     

    We are here for you.

    Do you have questions, need further information or want to test Retarus' Managed E-mail Serivce? Call or email us today and take advantage of our 30 day money back guarantee!

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    Retarus United States

     

    retarus Inc.
    US Headquarters
    80 Broad Street, 5th floor
    New York, NY 10004, USA

    Toll Free: +1 855 462-0839
    Fax: +1 855 296-0858

    Retarus United Kingdom

     

    retarus (UK) Ltd.
    35 New Broad Street
    London EC2M 1NH
    United Kingdom

    Phone: +44 (0) 20 7573 2332
    Fax: +44 (0) 20 7573 2331

    Retarus Australia

     

    retarus Australia Pty Ltd
    Level 12, 1 Pacific HWY
    North Sydney NSW 2060
    Australia

    Phone: +1 800 602920
    Fax: +1 800 263289

    Retarus Singapore

     

    retarus Singapore
    Levels 21 & 34 Centennial Tower
    3 Temasek Ave
    Singapore 039190

    Phone: +65 6549 7244
    Fax: +65 6549 7001

    Retarus Middle East

     

    retarus Dubai
    P.O. Box 65886
    Dubai, UAE

    Phone: +971 4 3042634
    Fax: +971 4 3042635

    Retarus Germany

     

    retarus GmbH
    Global Headquarters
    Aschauer Straße 30
    81549 München, Germany

    Phone: +49 89 5528-0
    Fax: +49 89 5528-1919