{"id":46584,"date":"2022-08-08T18:05:03","date_gmt":"2022-08-08T08:05:03","guid":{"rendered":"https:\/\/www.retarus.com\/au\/automatically-sort-route-emails-accelerate-processing-times\/"},"modified":"2024-01-23T23:55:29","modified_gmt":"2024-01-23T13:55:29","slug":"automatically-sort-route-emails-accelerate-processing-times","status":"publish","type":"post","link":"https:\/\/www.retarus.com\/au\/automatically-sort-route-emails-accelerate-processing-times\/","title":{"rendered":"Automatically Sort and Route Emails to Accelerate Processing Times"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"Retarus helps companies automatically sort and route incoming emails to simplify and speed up business processes.","protected":false},"author":25,"featured_media":49368,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"[et_pb_section fb_built=\"1\" disabled_on=\"off|off|off\" admin_label=\"Header Light\" module_class=\"cc-seccomp ret_diagonal_1_light\" _builder_version=\"4.17.6\" _module_preset=\"default\" background_enable_color=\"off\" background_enable_image=\"off\" background_position=\"center_left\" bottom_divider_arrangement=\"above_content\" locked=\"off\" collapsed=\"off\" global_colors_info=\"{}\"][et_pb_row column_structure=\"1_2,1_2\" admin_label=\"Row \u2013 Gradient und padding in der Column\" _builder_version=\"4.17.6\" _module_preset=\"default\" background_enable_image=\"off\" global_colors_info=\"{}\"][et_pb_column type=\"1_2\" _builder_version=\"4.16\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_text admin_label=\"Header \" _builder_version=\"4.20.2\" _module_preset=\"default\" global_colors_info=\"{}\"]

Email Automation<\/span>Automatically Sort and Route Emails to Accelerate Processing Times<\/h1>\r\n

Companies receive a large number of emails every day. Retarus helps them optimize workflows through automated email routing and automated presorting \u2014 as early on as the gateway level.<\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_2\" _builder_version=\"4.17.6\" _module_preset=\"default\" background_image=\"https:\/\/www.retarus.com\/de\/wp-content\/uploads\/sites\/2\/2022\/08\/header_emails_automatisch_sortieren_1500x825.jpg\" global_colors_info=\"{}\"][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" admin_label=\"Wie funktioniert die Automatisierung der E-Mails?\" module_class=\"ret_padding_100-0 cc-fax\" _builder_version=\"4.17.6\" background_color=\"#FFFFFF\" bottom_divider_color=\"#FFFFFF\" bottom_divider_height=\"80px\" global_colors_info=\"{}\"][et_pb_row column_structure=\"1_2,1_2\" use_custom_gutter=\"on\" gutter_width=\"2\" column_padding_mobile=\"on\" _builder_version=\"4.17.6\" max_width=\"100%\" global_colors_info=\"{}\"][et_pb_column type=\"1_2\" module_class=\"gdpr\" _builder_version=\"4.16\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_text admin_label=\"Intro Headline\" module_id=\"intro\" _builder_version=\"4.17.6\" _module_preset=\"default\" max_width=\"100%\" custom_margin=\"||||false|false\" global_colors_info=\"{}\"]

How Does Email Automation Work?<\/h2>[\/et_pb_text][et_pb_text admin_label=\"Intro Text\" module_id=\"intro\" _builder_version=\"4.17.6\" _module_preset=\"default\" max_width=\"100%\" global_colors_info=\"{}\"]

An administrator can create, activate, deactivate, modify, and prioritize rules in a self-service portal. Retarus' experts are always on hand to offer advice whenever needed.<\/p>\r\n

Rules consist of two elements: a condition and an action. The action is executed as soon as a specific condition applies to an email. Multiple conditions can also be combined. For example, companies can filter incoming emails according to keywords in the subject line, the sender's email address, the language used in the body of the email, or the email\u2019s country of origin (\"GeoIP\").<\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_2\" _builder_version=\"4.16\" background_enable_color=\"off\" custom_padding=\"|||\" custom_css_main_element=\"margin-left:-30px;\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_text disabled_on=\"off|off|off\" _builder_version=\"4.17.6\" _module_preset=\"default\" background_enable_color=\"off\" text_orientation=\"center\" width=\"86%\" module_alignment=\"right\" custom_padding=\"20px|20px|20px|20px|false|false\" global_colors_info=\"{}\"][caption id=\"attachment_61668\" align=\"alignleft\" width=\"1890\"]\"Administrator<\/a>[\/caption]\r\n\u00a0\r\n

Administrator view of Retarus Predelivery Logic<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" admin_label=\"Welche Anwendungsbeispiele gibt es f\u00fcr das Routen und Sortieren?\" module_class=\"cc-seccomp ret_padding_100-0\" _builder_version=\"4.17.6\" background_color=\"#F3F5F7\" background_color_gradient_direction=\"60deg\" background_enable_image=\"off\" bottom_divider_color=\"#F3F5F7\" bottom_divider_height=\"80px\" bottom_divider_flip=\"horizontal\" global_colors_info=\"{}\"][et_pb_row column_structure=\"1_2,1_2\" column_padding_mobile=\"on\" _builder_version=\"4.17.1\" max_width=\"100%\" global_colors_info=\"{}\"][et_pb_column type=\"1_2\" _builder_version=\"4.16\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_text admin_label=\"Text\" _builder_version=\"4.17.6\" _module_preset=\"default\" max_width=\"100%\" custom_margin=\"||||false|false\" custom_padding=\"||||false|false\" global_colors_info=\"{}\"]

Which Rules Can Be Used to Analyze Emails?<\/h2>\r\n

Examples of emails automatically sorted before delivery to a recipient\u2019s inbox:<\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_2\" _builder_version=\"4.16\" background_enable_color=\"off\" custom_padding=\"|||\" custom_css_main_element=\"margin-left:-30px;\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\"1_3,1_3,1_3\" column_padding_mobile=\"on\" _builder_version=\"4.17.6\" max_width=\"100%\" custom_padding=\"||0px||false|false\" global_colors_info=\"{}\"][et_pb_column type=\"1_3\" _builder_version=\"4.16\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_blurb use_icon=\"on\" font_icon=\"\ue010||divi||400\" icon_placement=\"left\" image_icon_width=\"30px\" admin_label=\"Blurb\" _builder_version=\"4.17.6\" _module_preset=\"default\" header_level=\"h3\" global_colors_info=\"{}\"]Emails with a country-specific origin:\r\n

Emails from senders in a specific region or country can be automatically quarantined, for example, for security reasons or because of compliance rules.<\/p>[\/et_pb_blurb][et_pb_blurb use_icon=\"on\" font_icon=\"\ue010||divi||400\" icon_placement=\"left\" image_icon_width=\"30px\" admin_label=\"Blurb\" _builder_version=\"4.17.6\" _module_preset=\"default\" header_level=\"h3\" global_colors_info=\"{}\"]Rewriting email addresses:<\/b>\r\n

Retarus' service not only allows administrators to set rules for incoming emails, but also to influence outgoing communication. This is how email addresses can be automatically rewritten. For example, a company may want employee email addresses to immediately have the correct domain following a merger or rebranding. This may be necessary for legal reasons or marketing purposes.\r\n<\/p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_3\" _builder_version=\"4.16\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_blurb use_icon=\"on\" font_icon=\"\ue010||divi||400\" icon_placement=\"left\" image_icon_width=\"30px\" admin_label=\"Blurb\" _builder_version=\"4.17.6\" _module_preset=\"default\" header_level=\"h3\" global_colors_info=\"{}\"]Emails for a country subsidiary:<\/b>\r\n

Based on a sender's language, emails can be forwarded directly to the local server of the specific subsidiary or a keyword can be added to the email to assist with subsequent processing.\r\n<\/p>[\/et_pb_blurb][et_pb_blurb use_icon=\"on\" font_icon=\"\ue010||divi||400\" icon_placement=\"left\" image_icon_width=\"30px\" admin_label=\"Blurb\" _builder_version=\"4.17.6\" _module_preset=\"default\" header_level=\"h3\" global_colors_info=\"{}\"]Emails for business applications:<\/b>\r\n

Some emails are intended for further processing within applications. Customers are encountering this problem more and more in the inbound channel. With the help of defined rules, these emails are delivered to the respective application.\r\n<\/p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_3\" _builder_version=\"4.16\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_blurb use_icon=\"on\" font_icon=\"\ue010||divi||400\" icon_placement=\"left\" image_icon_width=\"30px\" admin_label=\"Blurb\" _builder_version=\"4.17.6\" _module_preset=\"default\" header_level=\"h3\" global_colors_info=\"{}\"]Emails for specific departments:<\/b>\r\n

Based on specific keywords in the subject line, emails can also be pre-sorted or flagged, for example, by adding a project-related term to the subject line.\r\n<\/p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" admin_label=\"Was sind die Vorteile der Automatisierung bei E-Mails?\" module_class=\"ret_padding_100-0 cc-seccomp\" _builder_version=\"4.17.6\" background_color=\"#FFFFFF\" bottom_divider_color=\"#FFFFFF\" bottom_divider_height=\"80px\" global_colors_info=\"{}\"][et_pb_row column_structure=\"3_5,2_5\" padding_mobile=\"off\" column_padding_mobile=\"on\" _builder_version=\"4.17.1\" max_width=\"100%\" global_colors_info=\"{}\"][et_pb_column type=\"3_5\" _builder_version=\"4.16\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_text admin_label=\"Text\" module_id=\"retarus-cloud-fax-services\" _builder_version=\"4.17.6\" _module_preset=\"default\" custom_margin=\"||0px||false|false\" global_colors_info=\"{}\"]

What Are the Advantages of Automating Emails?<\/h2>\r\n

Automatically routing emails with Retarus Predelivery Logic<\/b> offers decisive advantages:<\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\"2_5\" _builder_version=\"4.16\" background_enable_color=\"off\" custom_padding=\"|||\" custom_css_main_element=\"margin-left:-30px;\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\"1_3,1_3,1_3\" column_padding_mobile=\"on\" _builder_version=\"4.17.6\" max_width=\"100%\" custom_padding=\"30px||||false|false\" global_colors_info=\"{}\"][et_pb_column type=\"1_3\" _builder_version=\"4.16\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_blurb use_icon=\"on\" font_icon=\"Z||divi||400\" image_icon_background_color=\"RGBA(255,255,255,0)\" icon_placement=\"left\" image_icon_width=\"30px\" _builder_version=\"4.17.6\" _module_preset=\"default\" header_level=\"h3\" global_colors_info=\"{}\"]Companies can concentrate on their core business.[\/et_pb_blurb][et_pb_blurb use_icon=\"on\" font_icon=\"Z||divi||400\" image_icon_background_color=\"RGBA(255,255,255,0)\" icon_placement=\"left\" image_icon_width=\"30px\" _builder_version=\"4.17.6\" _module_preset=\"default\" header_level=\"h3\" global_colors_info=\"{}\"]Emails land in precisely the right place. For example, they are automatically routed to the right branch or department. Communication with customers is faster and more targeted.[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_3\" _builder_version=\"4.16\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_blurb use_icon=\"on\" font_icon=\"Z||divi||400\" image_icon_background_color=\"RGBA(255,255,255,0)\" icon_placement=\"left\" image_icon_width=\"30px\" _builder_version=\"4.17.6\" _module_preset=\"default\" header_level=\"h3\" global_colors_info=\"{}\"]Possible uses go far beyond common policy engines.[\/et_pb_blurb][et_pb_blurb use_icon=\"on\" font_icon=\"Z||divi||400\" image_icon_background_color=\"RGBA(255,255,255,0)\" icon_placement=\"left\" image_icon_width=\"30px\" _builder_version=\"4.17.6\" _module_preset=\"default\" header_level=\"h3\" global_colors_info=\"{}\"]Administrators can create and change filter rules for sorting based on their own specific requirements. Retarus experts provide support as needed.[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_3\" _builder_version=\"4.16\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_blurb use_icon=\"on\" font_icon=\"Z||divi||400\" image_icon_background_color=\"RGBA(255,255,255,0)\" icon_placement=\"left\" image_icon_width=\"30px\" _builder_version=\"4.17.6\" _module_preset=\"default\" header_level=\"h3\" global_colors_info=\"{}\"]This efficient, scalable solution offers a wide range of options and significantly reduces administrative costs.[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\"3_5,2_5\" padding_mobile=\"off\" column_padding_mobile=\"on\" _builder_version=\"4.17.1\" max_width=\"100%\" global_colors_info=\"{}\"][et_pb_column type=\"3_5\" _builder_version=\"4.16\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_text admin_label=\"Text\" module_id=\"retarus-cloud-fax-services\" module_class=\"bigger\" _builder_version=\"4.17.6\" _module_preset=\"default\" custom_margin=\"||||false|false\" custom_padding=\"30px||||false|false\" global_colors_info=\"{}\"]

With Predelivery Logic<\/b><\/a>, companies can automatically route, analyze, and process emails by choosing individual rules. This is accompanied by 24\/7 support in the customer's local language and a Service Management team that ensures optimal delivery. 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