Product News

The right kind of number: What you should know about SMS Sender Identification

Carriers in different countries go to great lengths to prevent their customers from receiving spam. In order to send a large number of SMSs reliably and receive replies to them, companies also need a unique sender ID. This is the only way customers can match the SMS, such as an order or booking confirmation, to a company, and get in contact with them directly. From a technical point of view, there are basically three sender ID options. However, national regulations vary greatly.

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Business Trends Cloud

When only an app is not enough: Why many internet services rely on SMS

No matter whether it’s online delivery services, car sharing providers or hotel booking platforms – in order to notify customers and partners dependably and without delay, many companies rely on SMS services from the cloud. Although most of these web services are equipped with their own apps, an increasing number of providers are additionally banking on notifying users via SMS. The benefits are perfectly obvious.

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Product News

The special case of special characters: How to prevent losing half the available SMS characters

160 is the number of characters that fit into a regular SMS. The established SMS standard is employed in the autometed transmission of messages in M2M communications and Industry 4.0: When these messages are sent internationally, it can very quickly happen that a message is restricted to only 70 characters due to the usage of special characters. The solution for this dilemma is called “Smart Replacement”.

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