{"id":11256,"date":"2025-07-11T15:43:16","date_gmt":"2025-07-11T13:43:16","guid":{"rendered":"https:\/\/www.retarus.com\/blog\/en\/wenn-selbst-microsoft-ins-stocken-geraet-lektionen-aus-aktuellen-e-mail-ausfaellen\/"},"modified":"2025-07-14T16:27:42","modified_gmt":"2025-07-14T14:27:42","slug":"when-even-microsoft-comes-to-a-halt-lessons-learned-from-the-recent-email-outages","status":"publish","type":"post","link":"https:\/\/www.retarus.com\/blog\/en\/when-even-microsoft-comes-to-a-halt-lessons-learned-from-the-recent-email-outages\/","title":{"rendered":"When even Microsoft comes to a halt \u2013 lessons learned from the recent email outages"},"content":{"rendered":"\n

Over the past few days, a number of reports made headline news: At the beginning of the week, Microsoft announced problems with its Outlook service<\/a> for private users. Many users were temporarily unable to access their email accounts via the web service or their email clients. Only a few days earlier, corporate customers in Germany had also been affected<\/a> and within Microsoft\u202f365, access to Exchange Online was severely impacted.<\/p>\n\n\n\n

Why fail-safe operations are vital in email communication<\/h2>\n\n\n\n

These kind of news stories have been circulating ever more frequently in recent times. As these latest incidents both involved the market leader and occurred within a very short space of time, the repercussions have helped to clearly demonstrate that email remains the beating heart of daily business communication. Whether they contain requests for offers, project alignment details or internal communication, when emails can\u2019t be delivered or received a large number of business processes come to a standstill. <\/p>\n\n\n\n

New regulations create new requirements<\/h2>\n\n\n\n

On top of this, recent regulations prompted by the EU\u2019s NIS2 directive require operators of critical infrastructure to implement provisions aimed at preventing the unavailability of IT services and boosting the resilience of their systems. It\u2019s also important to consider that not all outages result from technical malfunctions on the part of cloud providers, as was the case in these recent incidents. Ransomware attacks, misconfiguration of systems or hardware defects are among the many incidents which may lead to severe consequences. In addition to a loss of turnover, companies are also at risk of suffering immense damage to their corporate image if commercial partners and customers have no way of getting in touch with them for several days.<\/p>\n\n\n\n

Multi-layered protection through independent Email Continuity<\/h2>\n\n\n\n

To brace themselves for temporary outages or attacks, companies need additional protection. This is where Retarus Email Continuity comes in. In case of emergency, the solution seamlessly steps in, not only ensuring that email traffic can continue flowing but also enabling smooth access to recent email correspondence.<\/p>\n\n\n\n

\"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button>
Access at any time, from any location: In emergencies, the webmail service can also be accessed via mobile devices<\/em><\/em>.<\/figcaption><\/figure>\n\n\n\n

The service operates fully independently of the primary email provider and is exclusively run from Retarus\u2019 certified data centers located within the EU. For the duration of the outage, the solution automatically takes over all inbound emails, buffers them and makes them available via a user-friendly webmail account. Even during wide-ranging outages involving multiple components in the company network, users continue to have easy access to their email communication. Importantly, this ensures that users remain reachable at their regular email addresses. Thanks to continual synchronization up front, all contacts and recent email threads are up to date and immediately available when disaster strikes.<\/p>\n\n\n\n

Find out more about \u00a0Retarus Email Continuity<\/a> on our website, via our partners<\/a> or directly from your Retarus<\/a> representative.<\/p>\n","protected":false},"excerpt":{"rendered":"

Over the past few days, a number of reports made headline news: At the beginning of the week, Microsoft announced problems with its Outlook service for private users. Many users were temporarily unable to access their email accounts via the web service or their email clients. Only a few days earlier, corporate customers in Germany had also been affected and within Microsoft\u202f365, access to Exchange Online was severely impacted.<\/p>\n","protected":false},"author":12,"featured_media":11257,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_s2mail":"yes","footnotes":""},"categories":[8],"tags":[2927],"class_list":["post-11256","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-email-continuity"],"acf":[],"yoast_head":"\nWhen even Microsoft comes to a halt \u2013 lessons learned from the recent email outages - Retarus Corporate Blog - EN<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.retarus.com\/blog\/en\/when-even-microsoft-comes-to-a-halt-lessons-learned-from-the-recent-email-outages\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"When even Microsoft comes to a halt \u2013 lessons learned from the recent email outages\" \/>\n<meta property=\"og:description\" content=\"Over the past few days, a number of reports made headline news: At the beginning of the week, Microsoft announced problems with its Outlook service for private users. Many users were temporarily unable to access their email accounts via the web service or their email clients. Only a few days earlier, corporate customers in Germany had also been affected and within Microsoft\u202f365, access to Exchange Online was severely impacted.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.retarus.com\/blog\/en\/when-even-microsoft-comes-to-a-halt-lessons-learned-from-the-recent-email-outages\/\" \/>\n<meta property=\"og:site_name\" content=\"Retarus Corporate Blog - EN\" \/>\n<meta property=\"article:published_time\" content=\"2025-07-11T13:43:16+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-14T14:27:42+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.retarus.com\/blog\/en\/wp-content\/uploads\/sites\/22\/2025\/07\/AdobeStock_1025878981.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1080\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"S\u00f6ren Schulte\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"S\u00f6ren Schulte\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.retarus.com\/blog\/en\/when-even-microsoft-comes-to-a-halt-lessons-learned-from-the-recent-email-outages\/\",\"url\":\"https:\/\/www.retarus.com\/blog\/en\/when-even-microsoft-comes-to-a-halt-lessons-learned-from-the-recent-email-outages\/\",\"name\":\"When even Microsoft comes to a halt \u2013 lessons learned from the recent email outages - Retarus Corporate Blog - EN\",\"isPartOf\":{\"@id\":\"https:\/\/www.retarus.com\/blog\/en\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.retarus.com\/blog\/en\/when-even-microsoft-comes-to-a-halt-lessons-learned-from-the-recent-email-outages\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.retarus.com\/blog\/en\/when-even-microsoft-comes-to-a-halt-lessons-learned-from-the-recent-email-outages\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.retarus.com\/blog\/en\/wp-content\/uploads\/sites\/22\/2025\/07\/AdobeStock_1025878981.jpg\",\"datePublished\":\"2025-07-11T13:43:16+00:00\",\"dateModified\":\"2025-07-14T14:27:42+00:00\",\"author\":{\"@id\":\"https:\/\/www.retarus.com\/blog\/en\/#\/schema\/person\/da5eb37e5936738ea4e12be8b429433d\"},\"breadcrumb\":{\"@id\":\"https:\/\/www.retarus.com\/blog\/en\/when-even-microsoft-comes-to-a-halt-lessons-learned-from-the-recent-email-outages\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.retarus.com\/blog\/en\/when-even-microsoft-comes-to-a-halt-lessons-learned-from-the-recent-email-outages\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.retarus.com\/blog\/en\/when-even-microsoft-comes-to-a-halt-lessons-learned-from-the-recent-email-outages\/#primaryimage\",\"url\":\"https:\/\/www.retarus.com\/blog\/en\/wp-content\/uploads\/sites\/22\/2025\/07\/AdobeStock_1025878981.jpg\",\"contentUrl\":\"https:\/\/www.retarus.com\/blog\/en\/wp-content\/uploads\/sites\/22\/2025\/07\/AdobeStock_1025878981.jpg\",\"width\":1920,\"height\":1080,\"caption\":\"Close-up of a glowing \\\"System Outage\\\" sign on a server, indicating a critical issue or network downtime in data centers.\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.retarus.com\/blog\/en\/when-even-microsoft-comes-to-a-halt-lessons-learned-from-the-recent-email-outages\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.retarus.com\/blog\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"When even Microsoft comes to a halt \u2013 lessons learned from the recent email outages\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.retarus.com\/blog\/en\/#website\",\"url\":\"https:\/\/www.retarus.com\/blog\/en\/\",\"name\":\"Retarus Corporate Blog - EN\",\"description\":\"Always up to date\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.retarus.com\/blog\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.retarus.com\/blog\/en\/#\/schema\/person\/da5eb37e5936738ea4e12be8b429433d\",\"name\":\"S\u00f6ren Schulte\",\"url\":\"https:\/\/www.retarus.com\/blog\/en\/author\/sschulte\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"When even Microsoft comes to a halt \u2013 lessons learned from the recent email outages - Retarus Corporate Blog - EN","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.retarus.com\/blog\/en\/when-even-microsoft-comes-to-a-halt-lessons-learned-from-the-recent-email-outages\/","og_locale":"en_US","og_type":"article","og_title":"When even Microsoft comes to a halt \u2013 lessons learned from the recent email outages","og_description":"Over the past few days, a number of reports made headline news: At the beginning of the week, Microsoft announced problems with its Outlook service for private users. Many users were temporarily unable to access their email accounts via the web service or their email clients. Only a few days earlier, corporate customers in Germany had also been affected and within Microsoft\u202f365, access to Exchange Online was severely impacted.","og_url":"https:\/\/www.retarus.com\/blog\/en\/when-even-microsoft-comes-to-a-halt-lessons-learned-from-the-recent-email-outages\/","og_site_name":"Retarus Corporate Blog - EN","article_published_time":"2025-07-11T13:43:16+00:00","article_modified_time":"2025-07-14T14:27:42+00:00","og_image":[{"width":1920,"height":1080,"url":"https:\/\/www.retarus.com\/blog\/en\/wp-content\/uploads\/sites\/22\/2025\/07\/AdobeStock_1025878981.jpg","type":"image\/jpeg"}],"author":"S\u00f6ren Schulte","twitter_card":"summary_large_image","twitter_misc":{"Written by":"S\u00f6ren Schulte","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.retarus.com\/blog\/en\/when-even-microsoft-comes-to-a-halt-lessons-learned-from-the-recent-email-outages\/","url":"https:\/\/www.retarus.com\/blog\/en\/when-even-microsoft-comes-to-a-halt-lessons-learned-from-the-recent-email-outages\/","name":"When even Microsoft comes to a halt \u2013 lessons learned from the recent email outages - Retarus Corporate Blog - EN","isPartOf":{"@id":"https:\/\/www.retarus.com\/blog\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.retarus.com\/blog\/en\/when-even-microsoft-comes-to-a-halt-lessons-learned-from-the-recent-email-outages\/#primaryimage"},"image":{"@id":"https:\/\/www.retarus.com\/blog\/en\/when-even-microsoft-comes-to-a-halt-lessons-learned-from-the-recent-email-outages\/#primaryimage"},"thumbnailUrl":"https:\/\/www.retarus.com\/blog\/en\/wp-content\/uploads\/sites\/22\/2025\/07\/AdobeStock_1025878981.jpg","datePublished":"2025-07-11T13:43:16+00:00","dateModified":"2025-07-14T14:27:42+00:00","author":{"@id":"https:\/\/www.retarus.com\/blog\/en\/#\/schema\/person\/da5eb37e5936738ea4e12be8b429433d"},"breadcrumb":{"@id":"https:\/\/www.retarus.com\/blog\/en\/when-even-microsoft-comes-to-a-halt-lessons-learned-from-the-recent-email-outages\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.retarus.com\/blog\/en\/when-even-microsoft-comes-to-a-halt-lessons-learned-from-the-recent-email-outages\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.retarus.com\/blog\/en\/when-even-microsoft-comes-to-a-halt-lessons-learned-from-the-recent-email-outages\/#primaryimage","url":"https:\/\/www.retarus.com\/blog\/en\/wp-content\/uploads\/sites\/22\/2025\/07\/AdobeStock_1025878981.jpg","contentUrl":"https:\/\/www.retarus.com\/blog\/en\/wp-content\/uploads\/sites\/22\/2025\/07\/AdobeStock_1025878981.jpg","width":1920,"height":1080,"caption":"Close-up of a glowing \"System Outage\" sign on a server, indicating a critical issue or network downtime in data centers."},{"@type":"BreadcrumbList","@id":"https:\/\/www.retarus.com\/blog\/en\/when-even-microsoft-comes-to-a-halt-lessons-learned-from-the-recent-email-outages\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.retarus.com\/blog\/en\/"},{"@type":"ListItem","position":2,"name":"When even Microsoft comes to a halt \u2013 lessons learned from the recent email outages"}]},{"@type":"WebSite","@id":"https:\/\/www.retarus.com\/blog\/en\/#website","url":"https:\/\/www.retarus.com\/blog\/en\/","name":"Retarus Corporate Blog - EN","description":"Always up to date","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.retarus.com\/blog\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.retarus.com\/blog\/en\/#\/schema\/person\/da5eb37e5936738ea4e12be8b429433d","name":"S\u00f6ren Schulte","url":"https:\/\/www.retarus.com\/blog\/en\/author\/sschulte\/"}]}},"_links":{"self":[{"href":"https:\/\/www.retarus.com\/blog\/en\/wp-json\/wp\/v2\/posts\/11256","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.retarus.com\/blog\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.retarus.com\/blog\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.retarus.com\/blog\/en\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/www.retarus.com\/blog\/en\/wp-json\/wp\/v2\/comments?post=11256"}],"version-history":[{"count":3,"href":"https:\/\/www.retarus.com\/blog\/en\/wp-json\/wp\/v2\/posts\/11256\/revisions"}],"predecessor-version":[{"id":11263,"href":"https:\/\/www.retarus.com\/blog\/en\/wp-json\/wp\/v2\/posts\/11256\/revisions\/11263"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.retarus.com\/blog\/en\/wp-json\/wp\/v2\/media\/11257"}],"wp:attachment":[{"href":"https:\/\/www.retarus.com\/blog\/en\/wp-json\/wp\/v2\/media?parent=11256"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.retarus.com\/blog\/en\/wp-json\/wp\/v2\/categories?post=11256"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.retarus.com\/blog\/en\/wp-json\/wp\/v2\/tags?post=11256"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}