myEAS<\/a> administration platform, Retarus has long been providing detailed information about all a customer’s booked services conveniently in one place. For the Email Security services, this also means transparent monitoring, reporting and administration for each user and every email in real time. In this way, the browser-based interface enables immediate analysis and a rapid response to all cyber security issues or queries.<\/p>\n\n\n\nEspecially when it comes to the crucial Email Live Search<\/i> function, Retarus has provided all admins with a powerful tool \u2013 unburdening the internal IT support and simplifying their work enormously. Help desk staff or Retarus partners are thus able to provide the requested information more quickly when responding to user enquiries. For every single message, for instance, it’s possible to track which filters, rule sets and algorithms have been applied within the Email Security service and their outcomes, and to identify the points in the infrastructure a message passed through at specific times.<\/p>\n\n\n\nEasier configuration of block and allow lists<\/h2>\n\n\n\n
With the new myEAS release, Email Live Search<\/i> has now been equipped with an additional configuration option. With immediate effect, admins are able to add the sender addresses of messages placed in quarantine to the personal block or allow lists of each employee by simply clicking on them directly in the search result display. Alternatively, they still have the option \u2013 depending on company guidelines and configuration \u2013 of allowing users to adjust these settings themselves by way of their personal quarantine portals.<\/p>\n\n\n\n