{"id":6644,"date":"2021-10-07T15:41:00","date_gmt":"2021-10-07T13:41:00","guid":{"rendered":"https:\/\/www.retarus.com\/blog\/en\/trace-recover-intelligenter-kurzzeitspeicher-fuer-transaktionale-e-mails\/"},"modified":"2022-10-19T11:15:22","modified_gmt":"2022-10-19T09:15:22","slug":"trace-recover-intelligent-short-term-storage-for-transactional-emails","status":"publish","type":"post","link":"https:\/\/www.retarus.com\/blog\/en\/trace-recover-intelligent-short-term-storage-for-transactional-emails\/","title":{"rendered":"Trace &#038; Recover: Intelligent short-term storage for transactional emails"},"content":{"rendered":"\n<p>The modular <a href=\"https:\/\/www.retarus.com\/secure-email-platform\/\" target=\"_blank\" rel=\"noreferrer noopener\">Retarus Secure Email Platform<\/a> now includes a further innovative service: Trace &amp; Recover. The service complements <a href=\"https:\/\/www.retarus.com\/services\/email-infrastructure\/transactional-email\/\" target=\"_blank\" rel=\"noreferrer noopener\">Retarus Transactional Email<\/a> by caching messages which have been sent in an intelligent short-term storage to resend transactional emails like invoices and other critical messages effortlessly, at any time. Companies can save significant time and money &#8211; especially if they operate complex application landscapes with numerous workflows. Last but not least, customer satisfaction increases. This new service is available immediately.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-optimized-processes-for-transactional-emails\"><strong>Optimized processes for transactional emails<\/strong><\/h2>\n\n\n\n<p>Trace &amp; Recover is the ideal solution for when transactional messages \u2013 which have \u201cgone astray\u201d \u2013 need to be found quickly and effortlessly. The innovative Retarus service enables employees to <a href=\"https:\/\/www.retarus.com\/services\/email-infrastructure\/transactional-email\/trace-and-recover\/\">resend transactional emails<\/a> easily\u2013 particularly useful when this option is either not possible from directly in the system or can only be achieved with a disproportionate amount of effort. A practical use case is when a customer is picking up goods purchased via \u201cclick &amp; collect\u201d from a store but doesn\u2019t have their corresponding receipt at hand. Due to the company\u2019s complex application landscapes including a multitude of workflows and access restrictions, it may not be possible for the service center agent to generate the required email through the application \u2013 at least not without investing a huge amount of effort on research or recreating the customer\u2019s initial order from scratch. The same applies to documents such as warranty certificates or invoices, where accounting rules and processes may make it impossible to simply issue an invoice again.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Fast search functionality in complex application landscapes<\/strong><\/h2>\n\n\n\n<p>Trace &amp; Recover stores all emails that were generated by an application and sent using Retarus Transactional Email in a temporary storage. In this step, additional reference details (e.g., customer IDs or process numbers) are included to ensure that emails can be found more easily when searched for. Employees with the required authorization can call up, edit, and resend the messages within a very short time via Retarus&#8217; myEAS administration portal.<\/p>\n\n\n\n<p>Further information on Trace &amp; Recover can be found in our <a href=\"https:\/\/www.retarus.com\/press\/trace-recover-new-retarus-service-for-transactional-emails\/\" target=\"_blank\" rel=\"noreferrer noopener\">press release<\/a> and in the Retarus Transactional Email <a href=\"https:\/\/www.retarus.com\/services\/transactional-email\/tech-specs\/#trace-and-recover\" target=\"_blank\" rel=\"noreferrer noopener\">Tech Specs<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The modular Retarus Secure Email Platform now includes a further innovative service: Trace &#038; Recover. The service complements Retarus Transactional Email by caching transactional emails securely in an intelligent short-term storage. Companies can save significant time and money &#8211; especially if they operate complex application landscapes with numerous workflows. Last but not least, customer satisfaction increases.<\/p>\n","protected":false},"author":7,"featured_media":6520,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_s2mail":"yes","footnotes":""},"categories":[8,9],"tags":[2984,3666,2982],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.5 (Yoast SEO v22.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Resend transactional emails with Trace &amp; Recover<\/title>\n<meta name=\"description\" content=\"Retarus service with short term storage allows to cache and easily resend transactional emails.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.retarus.com\/blog\/en\/trace-recover-intelligent-short-term-storage-for-transactional-emails\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Trace &amp; Recover: Intelligent short-term storage for transactional emails\" \/>\n<meta property=\"og:description\" content=\"Retarus service with short term storage allows to cache and easily resend transactional emails.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.retarus.com\/blog\/en\/trace-recover-intelligent-short-term-storage-for-transactional-emails\/\" \/>\n<meta property=\"og:site_name\" content=\"Retarus Corporate Blog - EN\" \/>\n<meta property=\"article:published_time\" content=\"2021-10-07T13:41:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-10-19T09:15:22+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.retarus.com\/blog\/en\/wp-content\/uploads\/sites\/22\/2021\/10\/tracerecover.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"721\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Alexander H\u00fcls\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Alexander H\u00fcls\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.retarus.com\/blog\/en\/trace-recover-intelligent-short-term-storage-for-transactional-emails\/\",\"url\":\"https:\/\/www.retarus.com\/blog\/en\/trace-recover-intelligent-short-term-storage-for-transactional-emails\/\",\"name\":\"Resend transactional emails with Trace & Recover\",\"isPartOf\":{\"@id\":\"https:\/\/www.retarus.com\/blog\/en\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.retarus.com\/blog\/en\/trace-recover-intelligent-short-term-storage-for-transactional-emails\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.retarus.com\/blog\/en\/trace-recover-intelligent-short-term-storage-for-transactional-emails\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.retarus.com\/blog\/en\/wp-content\/uploads\/sites\/22\/2021\/10\/tracerecover.jpg\",\"datePublished\":\"2021-10-07T13:41:00+00:00\",\"dateModified\":\"2022-10-19T09:15:22+00:00\",\"author\":{\"@id\":\"https:\/\/www.retarus.com\/blog\/en\/#\/schema\/person\/5dbabd3b8a406ebd06fe0769cedd6c7a\"},\"description\":\"Retarus service with short term storage allows to cache and easily resend transactional emails.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.retarus.com\/blog\/en\/trace-recover-intelligent-short-term-storage-for-transactional-emails\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.retarus.com\/blog\/en\/trace-recover-intelligent-short-term-storage-for-transactional-emails\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.retarus.com\/blog\/en\/trace-recover-intelligent-short-term-storage-for-transactional-emails\/#primaryimage\",\"url\":\"https:\/\/www.retarus.com\/blog\/en\/wp-content\/uploads\/sites\/22\/2021\/10\/tracerecover.jpg\",\"contentUrl\":\"https:\/\/www.retarus.com\/blog\/en\/wp-content\/uploads\/sites\/22\/2021\/10\/tracerecover.jpg\",\"width\":1280,\"height\":721},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.retarus.com\/blog\/en\/trace-recover-intelligent-short-term-storage-for-transactional-emails\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.retarus.com\/blog\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Trace &#038; 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