{"id":2707,"date":"2018-05-28T16:10:46","date_gmt":"2018-05-28T14:10:46","guid":{"rendered":"https:\/\/www.retarus.com\/blog\/es\/envio-y-recepcion-de-sms-via-sap-ningun-problema-con-retarus"},"modified":"2024-05-07T19:54:01","modified_gmt":"2024-05-07T17:54:01","slug":"envio-y-recepcion-de-sms-en-sap-con-retarus","status":"publish","type":"post","link":"https:\/\/www.retarus.com\/blog\/es\/envio-y-recepcion-de-sms-en-sap-con-retarus\/","title":{"rendered":"Env\u00edo y recepci\u00f3n de SMS via SAP: ning\u00fan problema con Retarus"},"content":{"rendered":"<p>Enterprise SMS Services de Retarus le permite enviar f\u00e1cilmente mensajes cortos desde aplicaciones empresariales como SAP y recibir directamente en la aplicaci\u00f3n de negocios el contenido de los SMS recibidos. Los mensajes SMS ofrecen <a href=\"https:\/\/www.retarus.com\/blog\/en\/infographic-sms-for-business\/\">beneficios \u00fanicos<\/a> a la hora establecer di\u00e1logo con clientes, socios o empleados: con una tasa de lectura del 98%, ning\u00fan otro canal alcanza mayor aceptaci\u00f3n. El 90% de los mensajes SMS son le\u00eddos durante los tres primeros minutos. Adem\u00e1s, la entrega es independiente de Internet y de las conexiones de datos. Una vez conectado a la Global Delivery Network de Retarus, tendr\u00e1 acceso al 99% de las redes de telefon\u00eda m\u00f3vil de todo el mundo. Los SMS permiten estar m\u00e1s cerca del cliente. <a href=\"https:\/\/www.retarus.com\/es\/use-cases\/?_sfm_uc_services=sms-services\">Por ejemplo<\/a>, cuando las tiendas online informan al cliente sobre el estado de un pedido, los servicios de transporte avisan de la situaci\u00f3n del env\u00edo o cuando los distribuidores finalmente notifican al cliente que ya puede recoger el producto comprado. Retarus Enterprise SMS Services permite acompa\u00f1ar al cliente durante toda su experiencia de compra y lograr as\u00ed una mayor fidelizaci\u00f3n y retenci\u00f3n. <\/p>\n<h2>Env\u00edo de SMS desde SAP<\/h2>\n<p> <em>Retarus SMS for SAP<\/em> facilita el env\u00edo de SMS directamente desde SAP o SAP S\/4HANA. La transmisi\u00f3n que ofrecen los <a href=\"https:\/\/www.retarus.com\/es\/services\/sms\/\">Enterprise SMS Services de Retarus<\/a> se realiza de forma segura y adaptada a las necesidades de cada cliente, gracias a la interfaz BC-SMTP (que acaba de ser <a href=\"https:\/\/www.retarus.com\/es\/press\/sap-certifies-retarus-communication-interfaces\/\">nuevamente certificada<\/a>); sin necesidad de modificar el sistema, instalar ning\u00fan hardware o software o contar con una infraestructura GSM propia. <\/p>\n<h2>Recepci\u00f3n de SMS en SAP<\/h2>\n<p> Gracias a <em>Retarus SMS to Applications<\/em>, se pueden recibir los mensajes SMS directamente en sistemas CRM o ERP, aplicaciones heredadas o aplicaciones web. De este modo los mensajes entrantes se podr\u00e1n integrar a la perfecci\u00f3n en los flujos de trabajo existentes y estar\u00e1n disponibles inmediatamente para su procesamiento autom\u00e1tico.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Enterprise SMS Services de Retarus le permite enviar f\u00e1cilmente mensajes cortos desde aplicaciones empresariales como SAP y recibir directamente en la aplicaci\u00f3n de negocios el contenido de los SMS recibidos.<\/p>\n","protected":false},"author":14,"featured_media":8393,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[9],"tags":[3823,13],"class_list":["post-2707","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-product-news","tag-enterprise-sms","tag-sap"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.5 (Yoast SEO v26.5) - 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