{"id":2266,"date":"2017-06-07T14:06:35","date_gmt":"2017-06-07T12:06:35","guid":{"rendered":"https:\/\/www.retarus.com\/blog\/it\/come-retarus-gestisce-stop-sms"},"modified":"2024-05-07T20:03:20","modified_gmt":"2024-05-07T18:03:20","slug":"retarus-manages-stop-sms","status":"publish","type":"post","link":"https:\/\/www.retarus.com\/blog\/it\/retarus-manages-stop-sms\/","title":{"rendered":"Come Retarus gestisce “STOP SMS”"},"content":{"rendered":"

In paesi come Francia e Belgio o negli USA e in Canada, i destinatari degli SMS di marketing devono avere la possibilit\u00e0 di interrompere l\u2019invio di comunicazioni future (ad es. tramite un\u2019opzione “STOP SMS”).<\/p>

La cosiddetta opzione di opt-out, ossia rinuncia, viene in genere esercitata tramite un SMS di risposta con la parola chiave “STOP”. Nel primo messaggio spedito al destinatario questa possibilit\u00e0 deve essere segnalata esplicitamente – alcuni operatori di rete si rifiutano di consegnare il messaggio SMS se privo di questa nota. Se il mittente continua a non offrire la possibilit\u00e0 di cancellare l\u2019iscrizione dal servizio in modo chiaro, potrebbe incorrere in sanzioni anche severe.<\/p>

Funzione di opt-out: generare una STOP SMS Blacklist<\/h2>

Fortunatamente i clienti di Retarus SMS Cloud Services sono al sicuro: non appena si attiva l\u2019opzione “SMS Blacklist” per un determinato numero in arrivo (codice lungo o corto), ogni mittente di uno STOP SMS (SMS di rinuncia al servizio) viene inserito in una Blacklist, che viene poi presa in considerazione per ogni successivo invio o campagna. Questo garantisce una comunicazione conforme alla legge. La Blacklist generata automaticamente pu\u00f2 essere visualizzata in qualsiasi momento nel portale di amministrazione EAS e, se necessario, modificata.<\/p>

Oltre alla Blacklist automatica, i clienti Retarus possono impostare altre azioni per i messaggi STOP SMS. Queste includono, ad esempio, l\u2019inoltro alle applicazioni o alle caselle di posta elettronica, nonch\u00e9 il trasferimento ad una lista in formato CSV per l\u2019ulteriore elaborazione da parte del cliente. \u00c8 anche possibile impostare una risposta automatica che conferma al mittente la rinuncia al messaggio automatico (cio\u00e8 STOP SMS).<\/p>

\"\"<\/a><\/figure>

I Retarus Cloud SMS Services<\/a> consentono di inviare e ricevere messaggi SMS in modo rapido e comodo tramite client e-mail, ambienti Microsoft Exchange e sistemi SAP, nonch\u00e9 applicazioni basate su host e applicazioni web. Questi servizi offrono una vasta gamma di funzioni e opzioni<\/a>.<\/p>

Per ulteriori informazioni, visitate questa pagina<\/a> o rivolgetevi direttamente al vostro referente Retarus di zona<\/a>.<\/p> ","protected":false},"excerpt":{"rendered":"

Come Retarus gestisce STOP-SMS: grazie alla funzione \u201cSMS Blacklist\u201d \u00e8 possibile integrare facilmente la funzione di rinuncia al servizio \u201cStop SMS\u201d.<\/p>\n","protected":false},"author":14,"featured_media":2264,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[9],"tags":[3810],"dipi_cpt_category":[],"class_list":["post-2266","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-product-news","tag-enterprise-sms"],"acf":[],"yoast_head":"\nSTOP-SMS: Automatisches Blocklisting mit Retarus<\/title>\n<meta name=\"description\" content=\"Automatisches SMS-Blocklisting per Opt-out-Funktion "STOP-SMS". 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