{"id":10413,"date":"2026-03-03T16:37:34","date_gmt":"2026-03-03T15:37:34","guid":{"rendered":"https:\/\/www.retarus.com\/blog\/us\/?p=10413"},"modified":"2026-03-25T08:22:17","modified_gmt":"2026-03-25T07:22:17","slug":"beth-israel-lahey-health-saves-4m-after-modernizing-fax-infrastructure-with-retarus","status":"publish","type":"post","link":"https:\/\/www.retarus.com\/blog\/us\/beth-israel-lahey-health-saves-4m-after-modernizing-fax-infrastructure-with-retarus\/","title":{"rendered":"Beth Israel Lahey Health Saves $4M After Modernizing Fax Infrastructure with Retarus"},"content":{"rendered":"\n<p>Since 2023, Beth Israel Lahey Health (BILH) has worked with Retarus to create a modern, scalable fax solution seamlessly integrated with Epic electronic health records (EHR), delivering real-time visibility into utilization and delivery performance while generating a measurable return on investment.<\/p>\n\n\n\n<p>Through this collaboration, the teams focused on addressing the healthcare system\u2019s outdated fax infrastructure by integrating Cloud Fax with BILH\u2019s proprietary AI solution to identify and accurately route inbound information to the correct patient chart within Epic.<\/p>\n\n\n\n<p>Powered by <a href=\"https:\/\/www.retarus.com\/products\/cloud-fax\/business-applications\/\">Retarus Cloud Fax<\/a>, the healthcare system realized substantial cost savings, streamlined critical workflows, and enhanced employee satisfaction:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>In the first year, the health system drastically reduced failure rates from 34% to 6%, seamlessly <a href=\"https:\/\/www.retarus.com\/solutions\/ehr-systems-healthcare-communication\/\">integrating with Epic<\/a>. By the second year, the failure rate was reduced to 4%.<\/li>\n\n\n\n<li>Retarus Cloud Fax enabled an estimated telecommunication savings of $4 million, reducing the total cost of ownership while continuing to process nearly 2 million pages per month.<\/li>\n\n\n\n<li>Digital automation streamlines fax delivery, reducing manual sorting and enabling healthcare staff to spend more time on patient care and experience.<\/li>\n<\/ul>\n\n\n\n<p><a href=\"https:\/\/www.bilh.org\/\">Beth Israel Lahey Health<\/a> brings together academic medical centers and teaching hospitals, community and specialty hospitals, more than 4,700 physicians and 39,000 employees.<\/p>\n\n\n\n<p>For further details please refer to our\u00a0<a href=\"https:\/\/www.retarus.com\/press\/beth-israel-lahey-health-saves-4m-after-modernizing-communications-infrastructure-with-retarus\/\">latest press release<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Since 2023, Beth Israel Lahey Health (BILH) has worked with Retarus to create a modern, scalable fax solution seamlessly integrated with Epic electronic health records (EHR), delivering real-time visibility into utilization and delivery performance while generating a measurable return on investment.<\/p>\n","protected":false},"author":14,"featured_media":10415,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_s2mail":"yes","footnotes":""},"categories":[8],"tags":[3802],"class_list":["post-10413","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-cloud-fax"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Beth Israel Lahey Health Saves $4M After Modernizing Fax Infrastructure with Retarus - Retarus Corporate Blog - US<\/title>\n<meta name=\"description\" content=\"Since 2023, Beth Israel Lahey Health (BILH) has worked with Retarus to create a modern, scalable fax solution seamlessly integrated with Epic electronic health records (EHR), delivering real-time visibility into utilization and delivery performance while generating a measurable return on investment.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.retarus.com\/blog\/us\/beth-israel-lahey-health-saves-4m-after-modernizing-fax-infrastructure-with-retarus\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Beth Israel Lahey Health Saves $4M After Modernizing Fax Infrastructure with Retarus\" \/>\n<meta property=\"og:description\" content=\"Since 2023, Beth Israel Lahey Health (BILH) has worked with Retarus to create a modern, scalable fax solution seamlessly integrated with Epic electronic health records (EHR), delivering real-time visibility into utilization and delivery performance while generating a measurable return on investment.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.retarus.com\/blog\/us\/beth-israel-lahey-health-saves-4m-after-modernizing-fax-infrastructure-with-retarus\/\" \/>\n<meta property=\"og:site_name\" content=\"Retarus Corporate Blog - US\" \/>\n<meta property=\"article:published_time\" content=\"2026-03-03T15:37:34+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-25T07:22:17+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.retarus.com\/blog\/us\/wp-content\/uploads\/sites\/34\/2026\/03\/AdobeStock_680950361.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1080\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Thomas Cloer\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Thomas Cloer\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.retarus.com\\\/blog\\\/us\\\/beth-israel-lahey-health-saves-4m-after-modernizing-fax-infrastructure-with-retarus\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.retarus.com\\\/blog\\\/us\\\/beth-israel-lahey-health-saves-4m-after-modernizing-fax-infrastructure-with-retarus\\\/\"},\"author\":{\"name\":\"Thomas Cloer\",\"@id\":\"https:\\\/\\\/www.retarus.com\\\/blog\\\/us\\\/#\\\/schema\\\/person\\\/7f8954d8bf84d75cf384942c5f6cf2e5\"},\"headline\":\"Beth Israel Lahey Health Saves $4M After Modernizing Fax Infrastructure with Retarus\",\"datePublished\":\"2026-03-03T15:37:34+00:00\",\"dateModified\":\"2026-03-25T07:22:17+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.retarus.com\\\/blog\\\/us\\\/beth-israel-lahey-health-saves-4m-after-modernizing-fax-infrastructure-with-retarus\\\/\"},\"wordCount\":214,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/www.retarus.com\\\/blog\\\/us\\\/beth-israel-lahey-health-saves-4m-after-modernizing-fax-infrastructure-with-retarus\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.retarus.com\\\/blog\\\/us\\\/wp-content\\\/uploads\\\/sites\\\/34\\\/2026\\\/03\\\/AdobeStock_680950361.jpg\",\"keywords\":[\"Cloud Fax\"],\"articleSection\":[\"News\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.retarus.com\\\/blog\\\/us\\\/beth-israel-lahey-health-saves-4m-after-modernizing-fax-infrastructure-with-retarus\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.retarus.com\\\/blog\\\/us\\\/beth-israel-lahey-health-saves-4m-after-modernizing-fax-infrastructure-with-retarus\\\/\",\"url\":\"https:\\\/\\\/www.retarus.com\\\/blog\\\/us\\\/beth-israel-lahey-health-saves-4m-after-modernizing-fax-infrastructure-with-retarus\\\/\",\"name\":\"Beth Israel Lahey Health Saves $4M After Modernizing Fax Infrastructure with Retarus - Retarus Corporate Blog - US\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.retarus.com\\\/blog\\\/us\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.retarus.com\\\/blog\\\/us\\\/beth-israel-lahey-health-saves-4m-after-modernizing-fax-infrastructure-with-retarus\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.retarus.com\\\/blog\\\/us\\\/beth-israel-lahey-health-saves-4m-after-modernizing-fax-infrastructure-with-retarus\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.retarus.com\\\/blog\\\/us\\\/wp-content\\\/uploads\\\/sites\\\/34\\\/2026\\\/03\\\/AdobeStock_680950361.jpg\",\"datePublished\":\"2026-03-03T15:37:34+00:00\",\"dateModified\":\"2026-03-25T07:22:17+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.retarus.com\\\/blog\\\/us\\\/#\\\/schema\\\/person\\\/7f8954d8bf84d75cf384942c5f6cf2e5\"},\"description\":\"Since 2023, Beth Israel Lahey Health (BILH) has worked with Retarus to create a modern, scalable fax solution seamlessly integrated with Epic electronic health records (EHR), delivering real-time visibility into utilization and delivery performance while generating a measurable return on investment.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.retarus.com\\\/blog\\\/us\\\/beth-israel-lahey-health-saves-4m-after-modernizing-fax-infrastructure-with-retarus\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.retarus.com\\\/blog\\\/us\\\/beth-israel-lahey-health-saves-4m-after-modernizing-fax-infrastructure-with-retarus\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.retarus.com\\\/blog\\\/us\\\/beth-israel-lahey-health-saves-4m-after-modernizing-fax-infrastructure-with-retarus\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.retarus.com\\\/blog\\\/us\\\/wp-content\\\/uploads\\\/sites\\\/34\\\/2026\\\/03\\\/AdobeStock_680950361.jpg\",\"contentUrl\":\"https:\\\/\\\/www.retarus.com\\\/blog\\\/us\\\/wp-content\\\/uploads\\\/sites\\\/34\\\/2026\\\/03\\\/AdobeStock_680950361.jpg\",\"width\":1920,\"height\":1080},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.retarus.com\\\/blog\\\/us\\\/beth-israel-lahey-health-saves-4m-after-modernizing-fax-infrastructure-with-retarus\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.retarus.com\\\/blog\\\/us\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Beth Israel Lahey Health Saves $4M After Modernizing Fax Infrastructure with Retarus\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.retarus.com\\\/blog\\\/us\\\/#website\",\"url\":\"https:\\\/\\\/www.retarus.com\\\/blog\\\/us\\\/\",\"name\":\"Retarus Corporate Blog - US\",\"description\":\"Always up to date\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.retarus.com\\\/blog\\\/us\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.retarus.com\\\/blog\\\/us\\\/#\\\/schema\\\/person\\\/7f8954d8bf84d75cf384942c5f6cf2e5\",\"name\":\"Thomas Cloer\",\"url\":\"https:\\\/\\\/www.retarus.com\\\/blog\\\/us\\\/author\\\/thomasc\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Beth Israel Lahey Health Saves $4M After Modernizing Fax Infrastructure with Retarus - Retarus Corporate Blog - US","description":"Since 2023, Beth Israel Lahey Health (BILH) has worked with Retarus to create a modern, scalable fax solution seamlessly integrated with Epic electronic health records (EHR), delivering real-time visibility into utilization and delivery performance while generating a measurable return on investment.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.retarus.com\/blog\/us\/beth-israel-lahey-health-saves-4m-after-modernizing-fax-infrastructure-with-retarus\/","og_locale":"en_US","og_type":"article","og_title":"Beth Israel Lahey Health Saves $4M After Modernizing Fax Infrastructure with Retarus","og_description":"Since 2023, Beth Israel Lahey Health (BILH) has worked with Retarus to create a modern, scalable fax solution seamlessly integrated with Epic electronic health records (EHR), delivering real-time visibility into utilization and delivery performance while generating a measurable return on investment.","og_url":"https:\/\/www.retarus.com\/blog\/us\/beth-israel-lahey-health-saves-4m-after-modernizing-fax-infrastructure-with-retarus\/","og_site_name":"Retarus Corporate Blog - US","article_published_time":"2026-03-03T15:37:34+00:00","article_modified_time":"2026-03-25T07:22:17+00:00","og_image":[{"width":1920,"height":1080,"url":"https:\/\/www.retarus.com\/blog\/us\/wp-content\/uploads\/sites\/34\/2026\/03\/AdobeStock_680950361.jpg","type":"image\/jpeg"}],"author":"Thomas Cloer","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Thomas Cloer","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.retarus.com\/blog\/us\/beth-israel-lahey-health-saves-4m-after-modernizing-fax-infrastructure-with-retarus\/#article","isPartOf":{"@id":"https:\/\/www.retarus.com\/blog\/us\/beth-israel-lahey-health-saves-4m-after-modernizing-fax-infrastructure-with-retarus\/"},"author":{"name":"Thomas Cloer","@id":"https:\/\/www.retarus.com\/blog\/us\/#\/schema\/person\/7f8954d8bf84d75cf384942c5f6cf2e5"},"headline":"Beth Israel Lahey Health Saves $4M After Modernizing Fax Infrastructure with Retarus","datePublished":"2026-03-03T15:37:34+00:00","dateModified":"2026-03-25T07:22:17+00:00","mainEntityOfPage":{"@id":"https:\/\/www.retarus.com\/blog\/us\/beth-israel-lahey-health-saves-4m-after-modernizing-fax-infrastructure-with-retarus\/"},"wordCount":214,"commentCount":0,"image":{"@id":"https:\/\/www.retarus.com\/blog\/us\/beth-israel-lahey-health-saves-4m-after-modernizing-fax-infrastructure-with-retarus\/#primaryimage"},"thumbnailUrl":"https:\/\/www.retarus.com\/blog\/us\/wp-content\/uploads\/sites\/34\/2026\/03\/AdobeStock_680950361.jpg","keywords":["Cloud Fax"],"articleSection":["News"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.retarus.com\/blog\/us\/beth-israel-lahey-health-saves-4m-after-modernizing-fax-infrastructure-with-retarus\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.retarus.com\/blog\/us\/beth-israel-lahey-health-saves-4m-after-modernizing-fax-infrastructure-with-retarus\/","url":"https:\/\/www.retarus.com\/blog\/us\/beth-israel-lahey-health-saves-4m-after-modernizing-fax-infrastructure-with-retarus\/","name":"Beth Israel Lahey Health Saves $4M After Modernizing Fax Infrastructure with Retarus - Retarus Corporate Blog - US","isPartOf":{"@id":"https:\/\/www.retarus.com\/blog\/us\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.retarus.com\/blog\/us\/beth-israel-lahey-health-saves-4m-after-modernizing-fax-infrastructure-with-retarus\/#primaryimage"},"image":{"@id":"https:\/\/www.retarus.com\/blog\/us\/beth-israel-lahey-health-saves-4m-after-modernizing-fax-infrastructure-with-retarus\/#primaryimage"},"thumbnailUrl":"https:\/\/www.retarus.com\/blog\/us\/wp-content\/uploads\/sites\/34\/2026\/03\/AdobeStock_680950361.jpg","datePublished":"2026-03-03T15:37:34+00:00","dateModified":"2026-03-25T07:22:17+00:00","author":{"@id":"https:\/\/www.retarus.com\/blog\/us\/#\/schema\/person\/7f8954d8bf84d75cf384942c5f6cf2e5"},"description":"Since 2023, Beth Israel Lahey Health (BILH) has worked with Retarus to create a modern, scalable fax solution seamlessly integrated with Epic electronic health records (EHR), delivering real-time visibility into utilization and delivery performance while generating a measurable return on investment.","breadcrumb":{"@id":"https:\/\/www.retarus.com\/blog\/us\/beth-israel-lahey-health-saves-4m-after-modernizing-fax-infrastructure-with-retarus\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.retarus.com\/blog\/us\/beth-israel-lahey-health-saves-4m-after-modernizing-fax-infrastructure-with-retarus\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.retarus.com\/blog\/us\/beth-israel-lahey-health-saves-4m-after-modernizing-fax-infrastructure-with-retarus\/#primaryimage","url":"https:\/\/www.retarus.com\/blog\/us\/wp-content\/uploads\/sites\/34\/2026\/03\/AdobeStock_680950361.jpg","contentUrl":"https:\/\/www.retarus.com\/blog\/us\/wp-content\/uploads\/sites\/34\/2026\/03\/AdobeStock_680950361.jpg","width":1920,"height":1080},{"@type":"BreadcrumbList","@id":"https:\/\/www.retarus.com\/blog\/us\/beth-israel-lahey-health-saves-4m-after-modernizing-fax-infrastructure-with-retarus\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.retarus.com\/blog\/us\/"},{"@type":"ListItem","position":2,"name":"Beth Israel Lahey Health Saves $4M After Modernizing Fax Infrastructure with Retarus"}]},{"@type":"WebSite","@id":"https:\/\/www.retarus.com\/blog\/us\/#website","url":"https:\/\/www.retarus.com\/blog\/us\/","name":"Retarus Corporate Blog - US","description":"Always up to date","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.retarus.com\/blog\/us\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.retarus.com\/blog\/us\/#\/schema\/person\/7f8954d8bf84d75cf384942c5f6cf2e5","name":"Thomas Cloer","url":"https:\/\/www.retarus.com\/blog\/us\/author\/thomasc\/"}]}},"_links":{"self":[{"href":"https:\/\/www.retarus.com\/blog\/us\/wp-json\/wp\/v2\/posts\/10413","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.retarus.com\/blog\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.retarus.com\/blog\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.retarus.com\/blog\/us\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/www.retarus.com\/blog\/us\/wp-json\/wp\/v2\/comments?post=10413"}],"version-history":[{"count":2,"href":"https:\/\/www.retarus.com\/blog\/us\/wp-json\/wp\/v2\/posts\/10413\/revisions"}],"predecessor-version":[{"id":10450,"href":"https:\/\/www.retarus.com\/blog\/us\/wp-json\/wp\/v2\/posts\/10413\/revisions\/10450"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.retarus.com\/blog\/us\/wp-json\/wp\/v2\/media\/10415"}],"wp:attachment":[{"href":"https:\/\/www.retarus.com\/blog\/us\/wp-json\/wp\/v2\/media?parent=10413"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.retarus.com\/blog\/us\/wp-json\/wp\/v2\/categories?post=10413"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.retarus.com\/blog\/us\/wp-json\/wp\/v2\/tags?post=10413"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}