{"id":9648,"date":"2024-04-19T13:10:56","date_gmt":"2024-04-19T11:10:56","guid":{"rendered":"https:\/\/www.retarus.com\/blog\/us\/stricter-sending-limits-for-exchange-online-what-the-new-microsoft-rules-mean-for-your-high-volume-emailing"},"modified":"2024-05-07T18:57:09","modified_gmt":"2024-05-07T16:57:09","slug":"stricter-sending-limits-for-exchange-online","status":"publish","type":"post","link":"https:\/\/www.retarus.com\/blog\/us\/stricter-sending-limits-for-exchange-online\/","title":{"rendered":"Stricter sending limits for Exchange Online: What the new Microsoft rules mean for your high-volume emailing"},"content":{"rendered":"\n
Many companies still purely rely on Microsoft 365 to send large volumes of business-critical emails. That’s why two new significant changes from Microsoft have caused quite a stir in the community. In mid-April they communicated changes that will come into force in January 2025 where the limits for sending emails from Exchange Online will be even stricter. And earlier this month they launched a public preview of their new High Volume Email (HVE) offering.<\/em><\/p>\n\n\n\n But what do these changes mean for companies and what solutions can be used to provide an alternative?<\/em><\/p>\n\n\n\n On April 1st<\/sup> Microsoft announced the public preview (initially available in the US regions only) of their High Volume Email (HVE) for Microsoft 365 designed to offer high volume SMTP-only service to send \u201cpredominantly internal messages<\/a>\u201d over the limits currently imposed by Exchange online and allowed sending to up to 100,000 recipients per day<\/strong>. The service is due to be made generally available \u201clater on\u201d in 2024. Of course, all numbers are still subject to change once the feature is finally released. \u00a0Pricing of the service is also unknown at this point.<\/p>\n\n\n\n As far as Exchange Online environments are concerned, Microsoft has always limited the number of emails that can be sent or received per day and per account as well. These limits vary depending on the type of Microsoft 365 subscription, even on the premium E5 package, and are intended to help improve the security and stability of the service by making it more difficult to misuse email accounts. Microsoft explicitly points out that Exchange Online is not intended for mass mailing – even if the opposite is often the case in practical terms. On its official website, Microsoft therefore recommends using a \u201cspecialized third-party provider for legitimate bulk commercial emails<\/a>” (see screenshot). Currently, the maximum sending limit with Exchange Online is 10,000 email recipients per day<\/strong>.<\/p>\n\n\n\nMicrosoft\u2019s new High Volume Email offering and its limitations<\/h2>\n\n\n\n
New Exchange Online policy: Only 2,000 external recipients per day<\/h2>\n\n\n\n