{"id":98858,"date":"2024-03-26T12:41:31","date_gmt":"2024-03-26T11:41:31","guid":{"rendered":"https:\/\/www.retarus.com\/de\/?p=98858"},"modified":"2024-04-29T17:18:44","modified_gmt":"2024-04-29T15:18:44","slug":"case-study-engelbert-strauss","status":"publish","type":"post","link":"https:\/\/www.retarus.com\/de\/case-study-engelbert-strauss\/","title":{"rendered":"Engelbert Strauss erfasst Bestellungen per E-Mail mit der IDP-L\u00f6sung von Retarus"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"Engelbert Strauss erfasst per E-Mail eingehende Bestellungen \u00fcber die IDP-L\u00f6sung (Intelligent Document Processing) von Retarus, um die Bearbeitung deutlich zu beschleunigen und zu automatisieren.","protected":false},"author":23,"featured_media":98864,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"[et_pb_section fb_built=\"1\" module_class=\"ret_padding_120-0 cc-bi ret_diagonal_1_dark \" _builder_version=\"4.24.2\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_row column_structure=\"3_5,2_5\" _builder_version=\"4.24.2\" _module_preset=\"default\" locked=\"off\" global_colors_info=\"{}\"][et_pb_column type=\"3_5\" _builder_version=\"4.16\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_text admin_label=\"Header\" _builder_version=\"4.24.2\" _module_preset=\"default\" background_layout=\"dark\" hover_enabled=\"0\" global_colors_info=\"{}\" sticky_enabled=\"0\" module_class=\"smaller\"]<h1><span>Intelligent Document Processing<\/span>Engelbert Strauss erfasst Bestellungen per E\u2011Mail mit der IDP-L\u00f6sung von Retarus<\/h1>\r\n<p class=\"bigger\">Engelbert Strauss erfasst per E-Mail eingehende Bestellungen \u00fcber die IDP-L\u00f6sung (Intelligent Document Processing) von Retarus, um die Bearbeitung deutlich zu beschleunigen und teilweise zu automatisieren.<\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\"2_5\" _builder_version=\"4.24.2\" _module_preset=\"default\" background_image=\"https:\/\/www.retarus.com\/de\/wp-content\/uploads\/sites\/2\/2024\/03\/retarus_case-study-strauss_header2.jpg\" global_colors_info=\"{}\"][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" _builder_version=\"4.24.2\" _module_preset=\"default\" custom_css_main_element=\"position: absolute;||    top: 0;||    z-index: 999;||    right: 0;||    background: transparent;||    width: 100%;\" global_colors_info=\"{}\"][et_pb_row _builder_version=\"4.19.4\" _module_preset=\"default\" width=\"100%\" max_width=\"100%\" custom_padding=\"0px|30px|0px|0px|false|false\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\" _builder_version=\"4.19.4\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_text admin_label=\"DO NOT DELETE - Social Sharing\" _builder_version=\"4.19.4\" _module_preset=\"default\" text_orientation=\"right\" custom_margin=\"-10px||||false|false\" locked=\"off\" global_colors_info=\"{}\"][content type=\"contblock\" name=\"social-sharing-sidebar\"][\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" disabled_on=\"on|off|off\" admin_label=\"Customer Information \" module_class=\"cc-bi\" _builder_version=\"4.24.2\" background_color=\"#F3F5F7\" transparent_background=\"off\" locked=\"off\" collapsed=\"off\" global_colors_info=\"{}\"][et_pb_row column_structure=\"1_4,1_4,1_4,1_4\" use_custom_gutter=\"on\" make_equal=\"on\" custom_padding_last_edited=\"on|tablet\" _builder_version=\"4.21.0\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" max_width=\"100%\" custom_padding=\"0px||0px||false|false\" custom_padding_tablet=\"||25px||false|false\" custom_padding_phone=\"||25px||false|false\" global_colors_info=\"{}\"][et_pb_column type=\"1_4\" module_class=\"ret_valign\" _builder_version=\"4.21.0\" custom_padding=\"|||\" custom_css_main_element=\"display:flex;||flex-direction:row;\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_image src=\"https:\/\/www.retarus.com\/de\/wp-content\/uploads\/sites\/2\/2022\/05\/engelbert-strauss-logo.png\" alt=\"GMX\" title_text=\"engelbert-strauss-logo\" admin_label=\"Logo\" _builder_version=\"4.24.2\" _module_preset=\"default\" max_height=\"120px\" custom_margin=\"||0px|-10px|false|false\" global_colors_info=\"{}\"][\/et_pb_image][\/et_pb_column][et_pb_column type=\"1_4\" module_class=\"ret_valign\" _builder_version=\"4.21.0\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_text admin_label=\"Industry\" _builder_version=\"4.24.2\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" custom_margin=\"||0px||false|false\" global_colors_info=\"{}\"]<b>Branche<\/b>\r\nFertigungsindustrie[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_4\" module_class=\"ret_valign\" _builder_version=\"4.21.0\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_text admin_label=\"Mitarbeiter\" _builder_version=\"4.24.2\" _module_preset=\"default\" custom_margin=\"||0px||false|false\" global_colors_info=\"{}\"]<b>Mitarbeiter<\/b>\r\n1700[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_4\" module_class=\"ret_valign\" _builder_version=\"4.21.0\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_text admin_label=\"Web\" _builder_version=\"4.24.2\" _module_preset=\"default\" custom_margin=\"||0px||false|false\" global_colors_info=\"{}\"]<b>Website<\/b>\r\n<a href=\"https:\/\/www.engelbert-strauss.de\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.engelbert-strauss.de<\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" admin_label=\"Basic Situation + Objective\" module_id=\"context\" module_class=\"ret_padding_100-0 cc-bi\" _builder_version=\"4.24.2\" background_color=\"#ffffff\" z_index_tablet=\"500\" box_shadow_horizontal_tablet=\"0px\" box_shadow_vertical_tablet=\"0px\" box_shadow_blur_tablet=\"40px\" box_shadow_spread_tablet=\"0px\" locked=\"off\" collapsed=\"off\" global_colors_info=\"{}\"][et_pb_row column_structure=\"1_4,1_2,1_4\" use_custom_gutter=\"on\" make_equal=\"on\" admin_label=\"Row\" module_class=\"cc-fax\" _builder_version=\"4.21.0\" _module_preset=\"default\" max_width=\"100%\" custom_margin=\"||||false|false\" custom_margin_tablet=\"||||false|false\" custom_margin_phone=\"||||false|false\" custom_margin_last_edited=\"on|phone\" custom_padding=\"0px||||false|false\" locked=\"off\" collapsed=\"off\" global_colors_info=\"{}\"][et_pb_column type=\"1_4\" _builder_version=\"4.21.0\" _module_preset=\"default\" custom_padding=\"||0px||false|false\" global_colors_info=\"{}\"][et_pb_text admin_label=\"Basic Situation\" _builder_version=\"4.24.2\" _module_preset=\"default\" module_alignment=\"right\" custom_margin=\"||0px||false|false\" global_colors_info=\"{}\"]<span class=\"label active\">Ausgangssituation<\/span>\r\n<h2>Manuelle Bestellerfassung<\/h2>[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_2\" _builder_version=\"4.21.0\" _module_preset=\"default\" custom_padding=\"||||false|false\" global_colors_info=\"{}\"][et_pb_text _builder_version=\"4.24.2\" _module_preset=\"default\" max_width=\"90%\" module_alignment=\"left\" custom_margin=\"43px||||false|false\" custom_margin_tablet=\"0px||||false|false\" custom_margin_phone=\"0px||||false|false\" custom_margin_last_edited=\"on|desktop\" global_colors_info=\"{}\"]<p>Engelbert Strauss ist einer der weltweit f\u00fchrenden Hersteller von Arbeits-, Gebrauchs- und Schutzausr\u00fcstung. Das Familienunternehmen mit Sitz im hessischen Main-Kinzig-Kreis bei Frankfurt besch\u00e4ftigt rund 1.700 Mitarbeiter und produziert in 27 L\u00e4ndern weltweit, mit Schwerpunkt in S\u00fcdostasien.<\/p>\r\n\r\n<p>Als einer der Top 5 Online-H\u00e4ndler in Deutschland erh\u00e4lt Strauss viele Bestellungen per E-Mail. Die E-Mail-Bestellungen kommen von verschiedenen Kunden, die unterschiedliche Formatvorlagen und Layouts verwenden. Ein Ziel von Strauss ist, den Kunden schnell und zielgerichtet bedienen zu k\u00f6nnen. Es wurde nach einer L\u00f6sung gesucht, Bestellungen noch effizienter zu bearbeiten. \r\n<\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_4\" _builder_version=\"4.17.4\" _module_preset=\"default\" custom_padding=\"||||false|false\" global_colors_info=\"{}\"][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\"1_4,1_2,1_4\" use_custom_gutter=\"on\" make_equal=\"on\" admin_label=\"Row\" module_id=\"objective\" module_class=\"cc-fax\" _builder_version=\"4.21.0\" _module_preset=\"default\" max_width=\"100%\" custom_margin=\"||||false|false\" custom_margin_tablet=\"||||false|false\" custom_margin_phone=\"||||false|false\" custom_margin_last_edited=\"on|phone\" custom_padding=\"50px||||false|false\" locked=\"off\" collapsed=\"off\" global_colors_info=\"{}\"][et_pb_column type=\"1_4\" _builder_version=\"4.21.0\" _module_preset=\"default\" custom_padding=\"||0px||false|false\" global_colors_info=\"{}\"][et_pb_text admin_label=\"Objective\" _builder_version=\"4.24.2\" _module_preset=\"default\" module_alignment=\"right\" custom_margin=\"||0px||false|false\" global_colors_info=\"{}\"]<span class=\"label active\">Zielsetzung<\/span>\r\n<h2>H\u00f6herer Automatisierungsgrad<\/h2>[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_2\" _builder_version=\"4.17.4\" _module_preset=\"default\" custom_padding=\"||||false|false\" global_colors_info=\"{}\"][et_pb_text _builder_version=\"4.24.2\" _module_preset=\"default\" max_width=\"90%\" module_alignment=\"left\" custom_margin=\"43px||||false|false\" custom_margin_tablet=\"0px||||false|false\" custom_margin_phone=\"||||false|false\" custom_margin_last_edited=\"on|desktop\" global_colors_info=\"{}\"]<p>Strauss w\u00fcnschte sich eine digitale L\u00f6sung, um damit die eingehenden Bestell-E-Mails zumindest teilautomatisiert maschinell zu analysieren und zu erfassen. Der Such- und Auswahlprozess zog sich fast ein halbes Jahr hin.<\/p>\r\n\r\n<p>Die anvisierte L\u00f6sung sollte m\u00f6glichst gut mit dem gro\u00dfen Kundenstamm von Strauss, dessen zahlreichen Bestellvorlagen sowie den individualisierbaren Produkten zurechtkommen. Artikel haben bei Strauss zwar eine Artikelnummer, diese identifiziert ein Produkt aber nicht eindeutig. Dies geschieht beispielsweise bei T-Shirts erst durch die Angabe der gew\u00fcnschten Gr\u00f6\u00dfe. Es kommt bei Bestellungen auch vor, dass diese z. B. mit dem Logo des Kunden veredelt werden.<\/p>\r\n\r\n<p>Den Zuschlag erhielt schlie\u00dflich Retarus mit seiner IDP-L\u00f6sung. Ausschlaggebend waren die generische, nicht templatebasierte L\u00f6sung, deren \u00fcberzeugende Erkennungsquoten sowie die geplante Umsetzungszeit f\u00fcr die Einf\u00fchrung. Der Ansatz, aus den Bestellungen mittels OCR (Optical Character Recognition) den Textinhalt auszulesen, ist dabei nur der erste Schritt. Der Unterschied in den Erkennungsquoten wird durch den Einsatz von KI erzielt, die eine Bestellung so ausliest, als w\u00fcrde sie ein Sachbearbeiter erfassen. <\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_4\" _builder_version=\"4.17.4\" _module_preset=\"default\" custom_padding=\"||||false|false\" global_colors_info=\"{}\"][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" admin_label=\"Quote\" module_class=\"cc-bi ret_padding_80-0 ret_bg_darkblue\" _builder_version=\"4.24.2\" _module_preset=\"default\" background_enable_color=\"off\" background_enable_image=\"off\" locked=\"off\" collapsed=\"off\" global_colors_info=\"{}\"][et_pb_row _builder_version=\"4.18.0\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\" _builder_version=\"4.16\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_text admin_label=\"Quote\" _builder_version=\"4.24.2\" _module_preset=\"default\" text_orientation=\"center\" background_layout=\"dark\" global_colors_info=\"{}\"]<p class=\"ret_quote\">\u201eWir sind froh mit Retarus einen verl\u00e4sslichen und zukunftsorientierten Partner an der Seite zu haben.\u201c<\/p>\r\nSales Project Management \/\/ Engelbert Strauss GmbH & Co. KG [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" admin_label=\"Implementation\/Challenge\" module_id=\"challenge\" module_class=\"ret_padding_100-0 cc-bi\" _builder_version=\"4.24.2\" background_color=\"#ffffff\" transparent_background=\"off\" locked=\"off\" collapsed=\"off\" global_colors_info=\"{}\"][et_pb_row column_structure=\"1_4,1_2,1_4\" use_custom_gutter=\"on\" make_equal=\"on\" admin_label=\"Row\" module_class=\"cc-fax\" _builder_version=\"4.21.0\" _module_preset=\"default\" max_width=\"100%\" custom_padding=\"0px||||false|false\" locked=\"off\" collapsed=\"off\" global_colors_info=\"{}\"][et_pb_column type=\"1_4\" _builder_version=\"4.21.0\" _module_preset=\"default\" custom_padding=\"||0px||false|false\" global_colors_info=\"{}\"][et_pb_text admin_label=\"Umsetzung\/Herausforderung\" _builder_version=\"4.24.2\" _module_preset=\"default\" module_alignment=\"right\" custom_margin=\"||0px||false|false\" custom_padding=\"||||false|false\" global_colors_info=\"{}\"]<span class=\"label active\">Besondere Herausforderungen<\/span>\r\n<h2>Prozess vollst\u00e4ndig neu gestaltet<\/h2>[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_2\" _builder_version=\"4.17.4\" _module_preset=\"default\" custom_padding=\"||||false|false\" global_colors_info=\"{}\"][et_pb_text _builder_version=\"4.24.2\" _module_preset=\"default\" max_width=\"90%\" module_alignment=\"left\" custom_margin=\"43px||||false|false\" custom_margin_tablet=\"0px||||false|false\" custom_margin_phone=\"0px||||false|false\" custom_margin_last_edited=\"on|phone\" global_colors_info=\"{}\"]<p>Die IDP-L\u00f6sung von Retarus wurde im Vertrieb von Strauss \u00fcber einen Zeitraum von etwa sechs Monaten hinweg  eingef\u00fchrt. Zuerst wurde die n\u00f6tige Anbindung an das ERP-System von Strauss programmiert. Dann folgte eine Testphase mit ausgew\u00e4hlten Bestellungen f\u00fcrs Feintuning der Erkennung. Auf das anschlie\u00dfende Go-live folgte noch eine Hypercare-Phase im laufenden produktiven Betrieb. Die IDP-L\u00f6sung von Retarus wurde an die vorhandenen Schnittstellen f\u00fcr EDI und Archiv angebunden. <\/p>\r\n\r\n<p>Im Zuge der Umstellung wurde der gesamte Auftragserfassungsprozess neu gestaltet. Alle als PDF eingehende Bestellungen werden nun vollst\u00e4ndig von Retarus digitalisiert. <\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_4\" _builder_version=\"4.17.4\" _module_preset=\"default\" custom_padding=\"||||false|false\" global_colors_info=\"{}\"][et_pb_text disabled_on=\"off|off|off\" admin_label=\"Services\" module_class=\"ret_wider\" _builder_version=\"4.24.2\" _module_preset=\"default\" background_color=\"#44546a\" background_layout=\"dark\" max_width_tablet=\"50%\" max_width_phone=\"100%\" max_width_last_edited=\"on|tablet\" module_alignment=\"right\" custom_margin=\"43px||||false|false\" custom_margin_tablet=\"0px||||false|false\" custom_margin_phone=\"0px||||false|false\" custom_margin_last_edited=\"on|tablet\" custom_padding=\"30px|30px|7px|30px|false|false\" module_alignment_tablet=\"left\" module_alignment_phone=\"left\" module_alignment_last_edited=\"on|phone\" global_colors_info=\"{}\"]<h3>Retarus Service im Einsatz<\/h3>\r\n<ul>\r\n\t<li><a href=\"[url wordpress]\/services\/intelligent-document-processing\/\">Intelligent Document Processing<\/a><\/li>\r\n<\/ul>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" admin_label=\"Benefit + Outlook \" module_id=\"advantages\" module_class=\"ret_padding_100-0 cc-bi\" _builder_version=\"4.24.2\" background_color=\"#F3F5F7\" transparent_background=\"off\" locked=\"off\" collapsed=\"off\" global_colors_info=\"{}\"][et_pb_row column_structure=\"1_4,1_2,1_4\" use_custom_gutter=\"on\" make_equal=\"on\" admin_label=\"Row\" module_class=\"cc-fax\" _builder_version=\"4.21.0\" _module_preset=\"default\" max_width=\"100%\" custom_padding=\"0px||||false|false\" locked=\"off\" collapsed=\"off\" global_colors_info=\"{}\"][et_pb_column type=\"1_4\" _builder_version=\"4.21.0\" _module_preset=\"default\" custom_padding=\"||0px||false|false\" global_colors_info=\"{}\"][et_pb_text admin_label=\"Benefit\" _builder_version=\"4.24.2\" _module_preset=\"default\" module_alignment=\"right\" custom_margin=\"||0px||false|false\" global_colors_info=\"{}\"]<span class=\"label active\">Nutzen und Vorteile<\/span>\r\n<h2>Schnellere Bestellannahme dank Digitalisierung<\/h2>[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_2\" _builder_version=\"4.17.4\" _module_preset=\"default\" custom_padding=\"||||false|false\" global_colors_info=\"{}\"][et_pb_text _builder_version=\"4.24.2\" _module_preset=\"default\" max_width=\"90%\" module_alignment=\"left\" custom_margin=\"43px||||false|false\" custom_margin_tablet=\"0px||||false|false\" custom_margin_phone=\"0px||||false|false\" custom_margin_last_edited=\"on|tablet\" global_colors_info=\"{}\"]<p>Die \u00c4nderungen in der Nachbearbeitung wurden von den Mitarbeitern sehr gut angenommen. Eine besondere Schulung war nicht erforderlich.<\/p>\r\n\r\n<p>Strauss profitiert von der skalierbareren und aufgrund des h\u00f6heren Automatisierungsgrads schnelleren Erfassung der Bestellungen. Das Unternehmen kann sich auf die Auftr\u00e4ge konzentrieren, bei denen ein manuelles Eingreifen n\u00f6tig und sinnvoll ist, und erspart sich repetitive Routineaufgaben. \r\n<\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_4\" _builder_version=\"4.17.4\" _module_preset=\"default\" custom_padding=\"||||false|false\" global_colors_info=\"{}\"][et_pb_text disabled_on=\"off|off|off\" admin_label=\"Key Facts\" module_class=\"ret_check\" _builder_version=\"4.24.2\" _module_preset=\"default\" background_color=\"#44546a\" background_layout=\"dark\" max_width_tablet=\"70%\" max_width_phone=\"100%\" max_width_last_edited=\"on|phone\" module_alignment=\"right\" custom_margin=\"||||false|false\" custom_padding=\"30px|30px|7px|30px|false|false\" module_alignment_tablet=\"left\" module_alignment_phone=\"\" module_alignment_last_edited=\"on|phone\" global_colors_info=\"{}\"]<h3>Key Facts<\/h3>\r\n<ul>\r\n<li>Intelligent Document Processing f\u00fcr Bestellungen per Mail<\/li>\r\n<li>PDF-Bestellungen vollst\u00e4ndig \u00fcber Retarus digitalisiert<\/li>\r\n<li>Hohe Erkennungsrate<\/li>\r\n<li>Garantierter Service Level (SLA)<\/li>\r\n<\/ul>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\"1_4,1_2,1_4\" use_custom_gutter=\"on\" make_equal=\"on\" admin_label=\"Row\" module_class=\"cc-fax\" _builder_version=\"4.21.0\" _module_preset=\"default\" max_width=\"100%\" custom_margin=\"||||false|false\" custom_padding=\"||0px||false|false\" locked=\"off\" collapsed=\"off\" global_colors_info=\"{}\"][et_pb_column type=\"1_4\" _builder_version=\"4.21.0\" _module_preset=\"default\" custom_padding=\"||0px||false|false\" global_colors_info=\"{}\"][et_pb_text admin_label=\"Outlook\" _builder_version=\"4.24.2\" _module_preset=\"default\" module_alignment=\"right\" custom_margin=\"||0px||false|false\" global_colors_info=\"{}\"]<span class=\"label active\">Fazit und Ausblick<\/span>\r\n<h2>Nach gelungenem Start Rollout f\u00fcr weitere L\u00e4nder<\/h2>[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_2\" _builder_version=\"4.17.4\" _module_preset=\"default\" custom_padding=\"||||false|false\" global_colors_info=\"{}\"][et_pb_text _builder_version=\"4.24.2\" _module_preset=\"default\" max_width=\"90%\" module_alignment=\"left\" custom_margin=\"43px||||false|false\" custom_margin_tablet=\"0px||||false|false\" custom_margin_phone=\"||||false|false\" custom_margin_last_edited=\"on|phone\" global_colors_info=\"{}\"]<p>Engelbert Strauss hat die IDP-L\u00f6sung von Retarus im Vertrieb erfolgreich eingef\u00fchrt, um die Erfassung der per E-Mail eingehenden Bestellungen zu beschleunigen. Nach dem \u00fcberzeugenden Start in Deutschland wurde der Service auch in \u00d6sterreich ausgerollt. <\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_4\" _builder_version=\"4.17.4\" _module_preset=\"default\" custom_padding=\"||||false|false\" global_colors_info=\"{}\"][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" module_id=\"callback\" module_class=\"cc-bi ret_padding_80-0\" _builder_version=\"4.24.2\" background_color=\"#ffffff\" transparent_background=\"off\" locked=\"off\" collapsed=\"off\" global_colors_info=\"{}\"][et_pb_row column_structure=\"3_5,2_5\" _builder_version=\"4.18.0\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" max_width=\"100%\" global_colors_info=\"{}\"][et_pb_column type=\"3_5\" _builder_version=\"4.16\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_text admin_label=\"Call 2 Action\" _builder_version=\"4.19.4\" background_size=\"initial\" 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