{"id":49439,"date":"2023-10-18T16:01:01","date_gmt":"2023-10-18T14:01:01","guid":{"rendered":"https:\/\/www.retarus.com\/es\/case-study-samedi\/"},"modified":"2024-02-06T11:54:44","modified_gmt":"2024-02-06T10:54:44","slug":"case-study-samedi","status":"publish","type":"post","link":"https:\/\/www.retarus.com\/es\/case-study-samedi\/","title":{"rendered":"Coordinaci\u00f3n de citas: Samedi notifica a pacientes usando Transactional Email y SMS Services de Retarus"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"La empresa alemana de cibersalud samedi ha integrado Retarus Transactional Email y Enterprise SMS Services en su plataforma y gestiona, a trav\u00e9s de ambos, toda la comunicaci\u00f3n con los pacientes&hellip;","protected":false},"author":3,"featured_media":49440,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"[et_pb_section fb_built=\"1\" module_class=\"ret_padding_120-0 cc-fax ret_diagonal_1_dark \" _builder_version=\"4.21.0\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_row column_structure=\"3_5,2_5\" _builder_version=\"4.22.2\" _module_preset=\"default\" locked=\"off\" global_colors_info=\"{}\"][et_pb_column type=\"3_5\" _builder_version=\"4.16\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_text admin_label=\"Header\" _builder_version=\"4.22.2\" _module_preset=\"default\" background_layout=\"dark\" global_colors_info=\"{}\"]<h1><span>Coordinaci\u00f3n de citas <\/span>Samedi notifica a pacientes usando Transactional Email y SMS Services de Retarus<\/h1>\r\n<p class=\"bigger\">La empresa berlinesa samedi ofrece una plataforma que permite a las instituciones m\u00e9dicas coordinar digitalmente los tratamientos de sus pacientes. Para la comunicaci\u00f3n se utiliza <strong>Transactional Email<\/strong> y <strong>Enterprise SMS Services<\/strong> de Retarus.<\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\"2_5\" _builder_version=\"4.22.2\" _module_preset=\"default\" background_image=\"https:\/\/www.retarus.com\/ri\/wp-content\/uploads\/sites\/28\/2023\/10\/retarus_customer-story_samedi_header.jpg\" global_colors_info=\"{}\"][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" _builder_version=\"4.19.4\" _module_preset=\"default\" custom_css_main_element=\"position: absolute;|| top: 0;|| z-index: 999;|| right: 0;|| background: transparent;|| width: 100%;\" global_colors_info=\"{}\"][et_pb_row _builder_version=\"4.19.4\" _module_preset=\"default\" width=\"100%\" max_width=\"100%\" custom_padding=\"0px|30px|0px|0px|false|false\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\" _builder_version=\"4.19.4\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_text admin_label=\"DO NOT DELETE - Social Sharing\" _builder_version=\"4.19.4\" _module_preset=\"default\" text_orientation=\"right\" custom_margin=\"-10px||||false|false\" locked=\"off\" global_colors_info=\"{}\"][content type=\"contblock\" name=\"social-sharing-sidebar\"][\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" disabled_on=\"on|off|off\" admin_label=\"Customer Information \" module_class=\"cc-fax\" _builder_version=\"4.21.0\" background_color=\"#F3F5F7\" transparent_background=\"off\" locked=\"off\" collapsed=\"off\" global_colors_info=\"{}\"][et_pb_row column_structure=\"1_4,1_4,1_4,1_4\" use_custom_gutter=\"on\" make_equal=\"on\" custom_padding_last_edited=\"on|tablet\" _builder_version=\"4.21.0\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" max_width=\"100%\" custom_padding=\"0px||0px||false|false\" custom_padding_tablet=\"||25px||false|false\" custom_padding_phone=\"||25px||false|false\" global_colors_info=\"{}\"][et_pb_column type=\"1_4\" module_class=\"ret_valign\" _builder_version=\"4.21.0\" custom_padding=\"|||\" custom_css_main_element=\"display:flex;||flex-direction:row;\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_image src=\"https:\/\/www.retarus.com\/ri\/wp-content\/uploads\/sites\/28\/2023\/10\/samedi-logo.png\" alt=\"GMX\" title_text=\"samedi-logo\" admin_label=\"Logo\" _builder_version=\"4.22.2\" _module_preset=\"default\" max_height=\"120px\" custom_margin=\"||0px|-10px|false|false\" global_colors_info=\"{}\"][\/et_pb_image][\/et_pb_column][et_pb_column type=\"1_4\" module_class=\"ret_valign\" _builder_version=\"4.21.0\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_text admin_label=\"Industry\" _builder_version=\"4.22.2\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" custom_margin=\"||0px||false|false\" global_colors_info=\"{}\"]<b>Sector<\/b>\r\nSanidad[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_4\" module_class=\"ret_valign\" _builder_version=\"4.21.0\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_text admin_label=\"Mitarbeiter\" _builder_version=\"4.22.2\" _module_preset=\"default\" custom_margin=\"||0px||false|false\" global_colors_info=\"{}\"]<b>Empleados<\/b>\r\n120+[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_4\" module_class=\"ret_valign\" _builder_version=\"4.21.0\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_text admin_label=\"Web\" _builder_version=\"4.22.2\" _module_preset=\"default\" custom_margin=\"||0px||false|false\" global_colors_info=\"{}\"]<b>Sitio web<\/b>\r\n<a href=\"https:\/\/www.samedi.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.samedi.com<\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" admin_label=\"Basic Situation + Objective\" module_id=\"context\" module_class=\"ret_padding_100-0 cc-fax\" _builder_version=\"4.21.0\" background_color=\"#ffffff\" z_index_tablet=\"500\" box_shadow_horizontal_tablet=\"0px\" box_shadow_vertical_tablet=\"0px\" box_shadow_blur_tablet=\"40px\" box_shadow_spread_tablet=\"0px\" locked=\"off\" collapsed=\"off\" global_colors_info=\"{}\"][et_pb_row column_structure=\"1_4,1_2,1_4\" use_custom_gutter=\"on\" make_equal=\"on\" admin_label=\"Row\" module_class=\"cc-fax\" _builder_version=\"4.21.0\" _module_preset=\"default\" max_width=\"100%\" custom_margin=\"||||false|false\" custom_margin_tablet=\"||||false|false\" custom_margin_phone=\"||||false|false\" custom_margin_last_edited=\"on|phone\" custom_padding=\"0px||||false|false\" locked=\"off\" collapsed=\"off\" global_colors_info=\"{}\"][et_pb_column type=\"1_4\" _builder_version=\"4.21.0\" _module_preset=\"default\" custom_padding=\"||0px||false|false\" global_colors_info=\"{}\"][et_pb_text admin_label=\"Basic Situation\" _builder_version=\"4.22.2\" _module_preset=\"default\" module_alignment=\"right\" custom_margin=\"||0px||false|false\" global_colors_info=\"{}\"]<span class=\"label active\">Situaci\u00f3n de partida<\/span>\r\n<h2>Se buscaba una soluci\u00f3n segura y conforme a la normativa de protecci\u00f3n de datos<\/h2>[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_2\" _builder_version=\"4.21.0\" _module_preset=\"default\" custom_padding=\"||||false|false\" global_colors_info=\"{}\"][et_pb_text _builder_version=\"4.22.2\" _module_preset=\"default\" max_width=\"90%\" module_alignment=\"left\" custom_margin=\"43px||||false|false\" custom_margin_tablet=\"0px||||false|false\" custom_margin_phone=\"0px||||false|false\" custom_margin_last_edited=\"on|desktop\" global_colors_info=\"{}\"]<p>Desde 2008, la empresa de cibersalud samedi presta apoyo a consultorios, cl\u00ednicas y centros de salud en sus procesos de digitalizaci\u00f3n. Con un innovador  software-as-a-service (software como servicio), samedi libera al personal de tareas administrativas e involucra activamente a los pacientes en su proceso de tratamiento. El objetivo declarado es posibilitar, por medio de servicios digitales, la coordinaci\u00f3n del tratamiento de manera sencilla, segura y eficiente para todas las partes involucradas, desde la admisi\u00f3n y el tratamiento hasta la gesti\u00f3n de m\u00e9dicos remitentes.<\/p>\r\n<p>Los datos personales y m\u00e9dicos tratados a trav\u00e9s de samedi son sensibles y est\u00e1n sujetos a protecci\u00f3n especial. La conexi\u00f3n de los centros m\u00e9dicos se realizaba ya desde el principio mediante un cifrado \u2013de extremo a extremo\u2013 desarrollado internamente y protegido por patente europea, que combina m\u00e9todos sim\u00e9tricos y asim\u00e9tricos. Por consiguiente, para la comunicaci\u00f3n con pacientes deb\u00eda utilizarse tambi\u00e9n una soluci\u00f3n segura y conforme a la normativa de protecci\u00f3n de datos.<\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_4\" _builder_version=\"4.17.4\" _module_preset=\"default\" custom_padding=\"||||false|false\" global_colors_info=\"{}\"][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\"1_4,1_2,1_4\" use_custom_gutter=\"on\" make_equal=\"on\" admin_label=\"Row\" module_id=\"objective\" module_class=\"cc-fax\" _builder_version=\"4.21.0\" _module_preset=\"default\" max_width=\"100%\" custom_margin=\"||||false|false\" custom_margin_tablet=\"||||false|false\" custom_margin_phone=\"||||false|false\" custom_margin_last_edited=\"on|phone\" custom_padding=\"50px||||false|false\" locked=\"off\" collapsed=\"off\" global_colors_info=\"{}\"][et_pb_column type=\"1_4\" _builder_version=\"4.21.0\" _module_preset=\"default\" custom_padding=\"||0px||false|false\" global_colors_info=\"{}\"][et_pb_text admin_label=\"Objective\" _builder_version=\"4.22.2\" _module_preset=\"default\" module_alignment=\"right\" custom_margin=\"||0px||false|false\" global_colors_info=\"{}\"]<span class=\"label active\">Objetivo<\/span>\r\n<h2>En la nube, y conforme al GDPR. <\/h2>[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_2\" _builder_version=\"4.17.4\" _module_preset=\"default\" custom_padding=\"||||false|false\" global_colors_info=\"{}\"][et_pb_text _builder_version=\"4.22.2\" _module_preset=\"default\" max_width=\"90%\" module_alignment=\"left\" custom_margin=\"43px||||false|false\" custom_margin_tablet=\"0px||||false|false\" custom_margin_phone=\"||||false|false\" custom_margin_last_edited=\"on|desktop\" global_colors_info=\"{}\"]<p>Con la invalidaci\u00f3n de la decisi\u00f3n de adecuaci\u00f3n tras la sentencia Schrems II, la empresa berlinesa evalu\u00f3 r\u00e1pidamente la situaci\u00f3n y se centr\u00f3 en proveedores europeos adecuados. Los servicios de dichos proveedores deb\u00edan cumplir estrictamente el RGPD (en particular su art\u00edculo\u00a09) y utilizar un modelo de servicio en la nube. De este modo, Retarus se situ\u00f3 autom\u00e1ticamente en la lista de candidatos preseleccionados.<\/p>\r\n<p>Como empresa dirigida por su propietario con sede en Alemania, Retarus garantiza plenamente el tratamiento de datos de clientes conforme al RGPD, en centros propios y auditables en cualquier momento. El sistema de gesti\u00f3n de la seguridad de la informaci\u00f3n (ISMS, por sus siglas en ingl\u00e9s) est\u00e1 auditado seg\u00fan el est\u00e1ndar SOC2\u00a0Tipo\u00a0II y est\u00e1 certificado de acuerdo a la norma DIN\u00a0EN\u00a0ISO\/IEC\u00a027001:2017. <a href=\"[url wordpress]\/enterprise-cloud\/\"><strong>Retarus Enterprise Cloud<\/strong><\/a> no utiliza en absoluto hiperescaladores estadounidenses, y por lo tanto satisfac\u00eda por completo los deseos y requisitos de samedi.<\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_4\" _builder_version=\"4.17.4\" _module_preset=\"default\" custom_padding=\"||||false|false\" global_colors_info=\"{}\"][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" admin_label=\"Quote\" module_class=\"cc-bi ret_padding_80-0 ret_bg_darkblue\" _builder_version=\"4.18.0\" _module_preset=\"default\" background_enable_color=\"off\" background_enable_image=\"off\" locked=\"off\" collapsed=\"off\" global_colors_info=\"{}\"][et_pb_row _builder_version=\"4.18.0\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\" _builder_version=\"4.16\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_text admin_label=\"Quote\" _builder_version=\"4.22.2\" _module_preset=\"default\" text_orientation=\"center\" background_layout=\"dark\" global_colors_info=\"{}\"]<p class=\"ret_quote\">\"Como samedi, Retarus otorga la m\u00e1xima importancia a la protecci\u00f3n de datos y al cumplimiento normativo. Los servicios se integraron f\u00e1cilmente en nuestra plataforma mediante modernas interfaces de programaci\u00f3n, y funcionan de manera \u00e1gil y fiable.\"<\/p>\r\nMichael Siebert \/\/ Chief Principal Engineer (CPE), samedi GmbH[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" admin_label=\"Implementation\/Challenge\" module_id=\"challenge\" module_class=\"ret_padding_100-0 cc-fax\" _builder_version=\"4.21.0\" background_color=\"#ffffff\" transparent_background=\"off\" locked=\"off\" collapsed=\"off\" global_colors_info=\"{}\"][et_pb_row column_structure=\"1_4,1_2,1_4\" use_custom_gutter=\"on\" make_equal=\"on\" admin_label=\"Row\" module_class=\"cc-fax\" _builder_version=\"4.21.0\" _module_preset=\"default\" max_width=\"100%\" custom_padding=\"0px||||false|false\" locked=\"off\" collapsed=\"off\" global_colors_info=\"{}\"][et_pb_column type=\"1_4\" _builder_version=\"4.21.0\" _module_preset=\"default\" custom_padding=\"||0px||false|false\" global_colors_info=\"{}\"][et_pb_text admin_label=\"Umsetzung\/Herausforderung\" _builder_version=\"4.22.2\" _module_preset=\"default\" module_alignment=\"right\" custom_margin=\"||0px||false|false\" custom_padding=\"||||false|false\" global_colors_info=\"{}\"]<span class=\"label active\">Procedimiento<\/span>\r\n<h2>Implementaci\u00f3n en tan solo dos d\u00edas<\/h2>[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_2\" _builder_version=\"4.17.4\" _module_preset=\"default\" custom_padding=\"||||false|false\" global_colors_info=\"{}\"][et_pb_text _builder_version=\"4.22.2\" _module_preset=\"default\" max_width=\"90%\" module_alignment=\"left\" custom_margin=\"43px||||false|false\" custom_margin_tablet=\"0px||||false|false\" custom_margin_phone=\"0px||||false|false\" custom_margin_last_edited=\"on|phone\" hover_enabled=\"0\" global_colors_info=\"{}\" sticky_enabled=\"0\"]<p>Tras una revisi\u00f3n exhaustiva, samedi decidi\u00f3 sustituir a su anterior proveedor de servicios de correo electr\u00f3nico. Durante el cambio a <a href=\"[url wordpress]\/services\/email-infrastructure\/transactional-email\/\"><strong>Transactional Email<\/strong><\/a>, el departamento de implementaci\u00f3n de Retarus demostr\u00f3 de inmediato la rapidez con la que trabaja: tan solo dos d\u00edas. El tiempo era un factor crucial, ya que, entre otras cosas, samedi hab\u00eda sido encargado como socio de tecnolog\u00eda de la concertaci\u00f3n de citas de vacunaci\u00f3n COVID-19 en el Estado federado alem\u00e1n de Sarre. <\/p>\r\n<p>Tras las experiencias positivas con el env\u00edo de correo electr\u00f3nico, samedi ejecut\u00f3 posteriormente tambi\u00e9n el cambio a <a href=\"[url wordpress]\/services\/sms\/\"><strong>Enterprise SMS Services<\/strong><\/a> de Retarus para la gesti\u00f3n de los mensajes cortos. De igual modo que en el caso de los correos electr\u00f3nicos, tambi\u00e9n aqu\u00ed samedi se beneficia de la entrega fiable y r\u00e1pida, en particular gracias a una gesti\u00f3n activa de proveedores. Funciones como la opci\u00f3n de notificaci\u00f3n en caso de quedar citas liberadas previamente programadas hacen que el servicio sea imprescindible para un proceso fluido, tanto en los centros sanitarios como para los pacientes.<\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_4\" _builder_version=\"4.17.4\" _module_preset=\"default\" custom_padding=\"||||false|false\" global_colors_info=\"{}\"][et_pb_text disabled_on=\"off|off|off\" admin_label=\"Services\" module_class=\"ret_wider\" _builder_version=\"4.22.2\" _module_preset=\"default\" background_color=\"#44546a\" background_layout=\"dark\" max_width_tablet=\"50%\" max_width_phone=\"100%\" max_width_last_edited=\"on|tablet\" module_alignment=\"right\" custom_margin=\"43px||||false|false\" custom_margin_tablet=\"0px||||false|false\" custom_margin_phone=\"0px||||false|false\" custom_margin_last_edited=\"on|tablet\" custom_padding=\"30px|30px|7px|30px|false|false\" module_alignment_tablet=\"left\" module_alignment_phone=\"left\" module_alignment_last_edited=\"on|phone\" global_colors_info=\"{}\"]<h3>Servicios de Retarus utilizados<\/h3>\r\n<ul>\r\n<li><a href=\"[url wordpress]\/services\/email-infrastructure\/transactional-email\/\">Transactional Email<\/a><\/li>\r\n<li><a href=\"[url wordpress]\/services\/sms\/\">Enterprise SMS<\/a><\/li>\r\n<\/ul>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" admin_label=\"Benefit + Outlook \" module_id=\"advantages\" module_class=\"ret_padding_100-0 cc-fax\" _builder_version=\"4.21.0\" background_color=\"#F3F5F7\" transparent_background=\"off\" locked=\"off\" collapsed=\"off\" global_colors_info=\"{}\"][et_pb_row column_structure=\"1_4,1_2,1_4\" use_custom_gutter=\"on\" make_equal=\"on\" admin_label=\"Row\" module_class=\"cc-fax\" _builder_version=\"4.21.0\" _module_preset=\"default\" max_width=\"100%\" custom_padding=\"0px||||false|false\" locked=\"off\" collapsed=\"off\" global_colors_info=\"{}\"][et_pb_column type=\"1_4\" _builder_version=\"4.21.0\" _module_preset=\"default\" custom_padding=\"||0px||false|false\" global_colors_info=\"{}\"][et_pb_text admin_label=\"Benefit\" _builder_version=\"4.22.2\" _module_preset=\"default\" module_alignment=\"right\" custom_margin=\"||0px||false|false\" global_colors_info=\"{}\"]<span class=\"label active\">Ventajas y beneficios<\/span>\r\n<h2>La gesti\u00f3n de la reputaci\u00f3n garantiza altas tasas de entrega<\/h2>[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_2\" _builder_version=\"4.17.4\" _module_preset=\"default\" custom_padding=\"||||false|false\" global_colors_info=\"{}\"][et_pb_text _builder_version=\"4.22.2\" _module_preset=\"default\" max_width=\"90%\" module_alignment=\"left\" custom_margin=\"43px||||false|false\" custom_margin_tablet=\"0px||||false|false\" custom_margin_phone=\"0px||||false|false\" custom_margin_last_edited=\"on|tablet\" hover_enabled=\"0\" global_colors_info=\"{}\" sticky_enabled=\"0\"]<p>Con <strong>Retarus Transactional Email<\/strong>, samedi se beneficia, entre otras cosas, de tasas de entrega excelentes, gracias a una gesti\u00f3n integral de la reputaci\u00f3n que incluye: compatibilidad con SPF, DKIM y DMARC, certificaci\u00f3n CSA para la inclusi\u00f3n en las listas de remitentes permitidos de grandes proveedores de email, \"feedback loop\" contra la repetici\u00f3n del env\u00edo a destinatarios que hayan marcado un mensaje como spam, prevenci\u00f3n de listas de bloqueados y la comparaci\u00f3n con m\u00e1s de 50 proveedores de listas de bloqueados en todo el mundo. Retarus garantiza adem\u00e1s, mediante acuerdos de nivel de servicio (SLA), capacidad de env\u00edo\/ancho de banda para mensajes transaccionales.<\/p>\r\n<p><strong>Retarus Enterprise SMS<\/strong> posibilita un env\u00edo urgente con entrega al proveedor de telefon\u00eda m\u00f3vil en cuesti\u00f3n de milisegundos, as\u00ed como un enrutamiento de calidad con gesti\u00f3n activa de m\u00faltiples proveedores.<\/p>\r\n<p>Ambas v\u00edas de comunicaci\u00f3n se benefician de una escalabilidad pr\u00e1cticamente ilimitada, as\u00ed como de transparencia y generaci\u00f3n de informes para cada mensaje individual enviado: a trav\u00e9s del portal \u2013basado en web\u2013 <strong>myEAS<\/strong>, los administradores de samedi pueden monitorizar en tiempo real los servicios contratados. En caso de incidencias, el servicio local de asistencia de Retarus est\u00e1 disponible las veinticuatro horas del d\u00eda.<\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_4\" _builder_version=\"4.17.4\" _module_preset=\"default\" custom_padding=\"||||false|false\" global_colors_info=\"{}\"][et_pb_text disabled_on=\"off|off|off\" admin_label=\"Key Facts\" module_class=\"ret_check\" _builder_version=\"4.22.2\" _module_preset=\"default\" background_color=\"#44546a\" background_layout=\"dark\" max_width_tablet=\"70%\" max_width_phone=\"100%\" max_width_last_edited=\"on|phone\" module_alignment=\"right\" custom_margin=\"||||false|false\" custom_padding=\"30px|30px|7px|30px|false|false\" module_alignment_tablet=\"left\" module_alignment_phone=\"\" module_alignment_last_edited=\"on|phone\" global_colors_info=\"{}\"]<h3>Datos importantes<\/h3>\r\n<ul>\r\n<li>Flexibilidad y escalabilidad<\/li>\r\n<li>Integraci\u00f3n sencilla a trav\u00e9s de REST-API<\/li>\r\n<li>Centros de datos locales auditables<\/li>\r\n<li>Nivel de servicio garantizado (SLA)<\/li>\r\n<\/ul>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\"1_4,1_2,1_4\" use_custom_gutter=\"on\" make_equal=\"on\" admin_label=\"Row\" module_class=\"cc-fax\" _builder_version=\"4.21.0\" _module_preset=\"default\" max_width=\"100%\" custom_margin=\"||||false|false\" custom_padding=\"||0px||false|false\" locked=\"off\" collapsed=\"off\" global_colors_info=\"{}\"][et_pb_column type=\"1_4\" _builder_version=\"4.21.0\" _module_preset=\"default\" custom_padding=\"||0px||false|false\" global_colors_info=\"{}\"][et_pb_text admin_label=\"Outlook\" _builder_version=\"4.22.2\" _module_preset=\"default\" module_alignment=\"right\" custom_margin=\"||0px||false|false\" global_colors_info=\"{}\"]<span class=\"label active\">Conclusi\u00f3n y perspectivas<\/span>\r\n<h2>Comunicaci\u00f3n integral con los pacientes a trav\u00e9s de Retarus<\/h2>[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_2\" _builder_version=\"4.17.4\" _module_preset=\"default\" custom_padding=\"||||false|false\" global_colors_info=\"{}\"][et_pb_text _builder_version=\"4.22.2\" _module_preset=\"default\" max_width=\"90%\" module_alignment=\"left\" custom_margin=\"43px||||false|false\" custom_margin_tablet=\"0px||||false|false\" custom_margin_phone=\"||||false|false\" custom_margin_last_edited=\"on|phone\" hover_enabled=\"0\" global_colors_info=\"{}\" sticky_enabled=\"0\"]<p>Samedi ha integrado <strong>Retarus Transactional Email<\/strong> y <strong>Enterprise SMS Services<\/strong> en su plataforma y gestiona, a trav\u00e9s de ambos, toda la comunicaci\u00f3n con los pacientes de sus clientes de manera segura, eficaz y conforme a la ley. 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