{"id":36895,"date":"2019-09-16T14:05:15","date_gmt":"2019-09-16T14:05:15","guid":{"rendered":"https:\/\/www.retarus.com\/fr\/?p=36895"},"modified":"2023-06-21T14:45:35","modified_gmt":"2023-06-21T12:45:35","slug":"use-case-payment-reminders-with-retarus-sms-for-applications","status":"publish","type":"post","link":"https:\/\/www.retarus.com\/fr\/use-case-payment-reminders-with-retarus-sms-for-applications\/","title":{"rendered":"Processus de relance simplifi\u00e9s\u00a0: envoyez les rappels de paiement par SMS"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"Envoi de message SMS d'alerte pour avertir en cas de retard de paiement avec des rappels de paiement par SMS. \u00c9conomiser du temps et de l'argent.","protected":false},"author":23,"featured_media":34592,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"[et_pb_section bb_built=\"1\" fullwidth=\"on\" specialty=\"off\" inner_shadow=\"on\" module_class=\"ret-bg-bottom\" _builder_version=\"3.17.6\" background_color=\"#ffffff\" custom_padding_tablet=\"50px|0|50px|0\" custom_padding_last_edited=\"on|desktop\" next_background_color=\"rgba(255,255,255,0)\" inner_width=\"auto\" inner_max_width=\"none\"][et_pb_fullwidth_header background_overlay_color=\"rgba(0,0,0,0.1)\" _builder_version=\"3.17.6\" max_width_tablet=\"50px\" background_color=\"rgba(255, 255, 255, 0)\" button_one_text_size__hover_enabled=\"off\" button_one_text_size__hover=\"null\" button_two_text_size__hover_enabled=\"off\" button_two_text_size__hover=\"null\" button_one_text_color__hover_enabled=\"off\" button_one_text_color__hover=\"null\" button_two_text_color__hover_enabled=\"off\" button_two_text_color__hover=\"null\" button_one_border_width__hover_enabled=\"off\" button_one_border_width__hover=\"null\" button_two_border_width__hover_enabled=\"off\" button_two_border_width__hover=\"null\" button_one_border_color__hover_enabled=\"off\" button_one_border_color__hover=\"null\" button_two_border_color__hover_enabled=\"off\" button_two_border_color__hover=\"null\" button_one_border_radius__hover_enabled=\"off\" button_one_border_radius__hover=\"null\" button_two_border_radius__hover_enabled=\"off\" button_two_border_radius__hover=\"null\" button_one_letter_spacing__hover_enabled=\"off\" button_one_letter_spacing__hover=\"null\" button_two_letter_spacing__hover_enabled=\"off\" button_two_letter_spacing__hover=\"null\" button_one_bg_color__hover_enabled=\"off\" button_one_bg_color__hover=\"null\" button_two_bg_color__hover_enabled=\"off\" button_two_bg_color__hover=\"null\" background_image=\"https:\/\/www.retarus.com\/wp-content\/uploads\/2018\/12\/sending-payment-reminders-by-sms.jpg\"]\r\n<h1>Rappels de paiement avec\r\nRetarus SMS for Applications<\/h1>\r\n[\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section bb_built=\"1\" admin_label=\"section\" background_color=\"rgba(255,255,255,0)\" disabled=\"off\" disabled_on=\"off|off|off\" custom_padding_tablet=\"50px|0|50px|0\" custom_padding_last_edited=\"on|desktop\" prev_background_color=\"#ffffff\" next_background_color=\"#FFFFFF\" _builder_version=\"3.17.6\" module_id=\"secmenu\" inner_width=\"auto\" inner_max_width=\"none\"][et_pb_row admin_label=\"row\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.17.6\" width=\"80%\" max_width=\"1080px\"][et_pb_column type=\"4_4\"][et_pb_text admin_label=\"secmenu\" background_layout=\"dark\" disabled=\"off\" disabled_on=\"off|off|\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.17.6\" module_alignment=\"left\"]\r\n[content type=\"contblock\" name=\"secmenu-usecases\"]\r\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=\"1\" fullwidth=\"off\" specialty=\"off\" prev_background_color=\"rgba(255,255,255,0)\" next_background_color=\"#ffffff\" inner_width=\"auto\" inner_max_width=\"none\"][et_pb_row background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" width=\"80%\" max_width=\"1080px\"][et_pb_column type=\"4_4\"][et_pb_divider color=\"#ffffff\" show_divider=\"off\" height=\"20\" divider_style=\"solid\" divider_position=\"top\" hide_on_mobile=\"on\" disabled_on=\"on|on|off\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" \/][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=\"1\" fullwidth=\"off\" specialty=\"off\" custom_padding_tablet=\"50px|0|50px|0\" custom_padding_last_edited=\"on|desktop\" _builder_version=\"3.0.100\" background_color=\"#ffffff\" module_class=\"cc-sms\" prev_background_color=\"#FFFFFF\" next_background_color=\"#000000\" inner_width=\"auto\" inner_max_width=\"none\"][et_pb_row background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" width=\"80%\" max_width=\"1080px\"][et_pb_column type=\"2_3\"][et_pb_text admin_label=\"Challenge - Background - Solution\" background_layout=\"light\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.100\" module_alignment=\"left\"]\r\n<h2>Le d\u00e9fi<\/h2>\r\nLa gestion des comptes d\u00e9biteurs, c'est-\u00e0-dire des clients qui ne paient pas, est l'un des processus commerciaux n\u00e9cessitant le traitement du plus grand nombre de cas particuliers. En cas d'\u00e9chec du processus de relance, les d\u00e9fauts de paiement peuvent rapidement affecter les liquidit\u00e9s. Parall\u00e8lement, la loi exige des cr\u00e9anciers qu'ils limitent les frais de relance au minimum pour les clients en d\u00e9faut de paiement. Les entreprises sont donc confront\u00e9es au d\u00e9fi de la rationalisation de leurs processus, en vue non seulement de r\u00e9duire consid\u00e9rablement les co\u00fbts associ\u00e9s, mais aussi d'am\u00e9liorer le comportement de paiement g\u00e9n\u00e9ral de leurs clients. Pour ce faire, il est essentiel qu'elles optimisent leurs processus de communication num\u00e9rique.\r\n<h2>Le contexte<\/h2>\r\nD'un point de vue commercial, les entreprises doivent rapidement relancer les clients en cas de retard de paiement. Toutefois, un tel processus implique des efforts et des co\u00fbts administratifs non n\u00e9gligeables. Par exemple, l'entreprise exigeant le paiement doit s'assurer que les frais encourus par le client concern\u00e9 ne sont pas \u00e9lev\u00e9s. Les entreprises doivent \u00e9galement \u00e9mettre un avis de retard de paiement dans un d\u00e9lai convenable et sous forme \u00e9crite pour pouvoir servir de preuve. En outre, une r\u00e9glementation particuli\u00e8re s'applique lors de la livraison d'avis de retard de paiement. Les processus de paiement complexes constituent \u00e9galement un obstacle pour le r\u00e8glement des facteurs en souffrance par les clients. Pour \u00e9viter de devoir d\u00e9clencher des processus fastidieux et co\u00fbteux, les entreprises peuvent envoyer un rappel num\u00e9rique \u00e0 leurs clients dans un premier temps.\r\n<h2>La solution<\/h2>\r\n<a href=\"[url wordpress]\/services\/sms\/#sms4applications-apis\"><strong>Retarus SMS for Applications<\/strong><\/a> permet l'envoi fiable et s\u00e9curis\u00e9 de SMS vers n'importe quel portable dans le monde entier, via des applications professionnelles, des syst\u00e8mes ERP ou CRM ou des applications web, et ce, directement depuis l'infrastructure Retarus et sans investissement \u00e9lev\u00e9 en mat\u00e9riel et en logiciels suppl\u00e9mentaires. Exploit\u00e9 par les centres de donn\u00e9es propres \u00e0 Retarus, ce service SMS respecte les directives et la r\u00e9glementation locales en vigueur relatives \u00e0 la conformit\u00e9 et la protection des donn\u00e9es. Toutes les donn\u00e9es sont encod\u00e9es avant d'\u00eatre transmises. Gr\u00e2ce \u00e0 ce service SMS innovant, les entreprises profitent de capacit\u00e9s de transmission \u00e9volutives et d'une s\u00e9curit\u00e9 maximale des transactions \u00e0 travers le monde. Le <strong>portail Retarus Enterprise Administration Service (EAS)<\/strong> permet la configuration simple du service tout en offrant des informations d\u00e9taill\u00e9es pour les rapports et le suivi, ainsi que des statistiques d'envoi concises.\r\n[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_3\"][et_pb_divider height=\"45\" hide_on_mobile=\"on\" _builder_version=\"3.0.83\" disabled_on=\"on|on|off\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" color=\"#ffffff\" show_divider=\"off\" \/][et_pb_text admin_label=\"Kundennutzen\" module_class=\"ret_check\" max_width_last_edited=\"off|\" background_color=\"#e6eaed\" custom_margin=\"20px|||\" custom_padding=\"30px|30px|30px|30px\" custom_padding_phone=\"20px|20px|20px|20px\" custom_padding_last_edited=\"on|phone\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.17.6\" module_alignment=\"left\" box_shadow_color=\"rgba(252,192,2,0.5)\"]\r\n<h2>Avantages pour le client<\/h2>\r\n<ul>\r\n<li>Processus de relance efficaces<\/li>\r\n<li>Gestion optimis\u00e9e des liquidit\u00e9s<\/li>\r\n<li>Satisfaction accrue des clients<\/li>\r\n<li>R\u00e9duction nette du co\u00fbt des processus<\/li>\r\n<li>Possibilit\u00e9s de vente crois\u00e9es suppl\u00e9mentaires<\/li>\r\n<\/ul>\r\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=\"1\" fullwidth=\"off\" specialty=\"off\" background_color=\"#ffffff\" custom_padding_tablet=\"50px|0|50px|0\" custom_padding_last_edited=\"on|desktop\" prev_background_color=\"#000000\" next_background_color=\"#f7fafc\" inner_width=\"auto\" inner_max_width=\"none\"][et_pb_row background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" width=\"80%\" max_width=\"1080px\"][et_pb_column type=\"4_4\"][et_pb_divider color=\"#ffffff\" show_divider=\"off\" height=\"50\" divider_style=\"solid\" divider_position=\"top\" hide_on_mobile=\"on\" disabled_on=\"on|on|off\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" \/][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=\"1\" specialty=\"off\" parallax_method=\"off\" module_id=\"advantages\" _builder_version=\"3.17.6\" disabled_on=\"off|off|off\" disabled=\"off\" background_color_gradient_start=\"#3a95bc\" background_color_gradient_end=\"#51c9e8\" background_color_gradient_direction=\"162deg\" background_color=\"#f7fafc\" custom_padding_tablet=\"50px|0|50px|0\" custom_padding_last_edited=\"on|desktop\" prev_background_color=\"#ffffff\" next_background_color=\"#ffffff\" module_class=\"cc-fax\" inner_width=\"auto\" inner_max_width=\"none\"][et_pb_row make_fullwidth=\"off\" use_custom_width=\"off\" width_unit=\"on\" use_custom_gutter=\"off\" padding_mobile=\"off\" allow_player_pause=\"off\" parallax=\"off\" parallax_method=\"off\" make_equal=\"off\" parallax_1=\"off\" parallax_method_1=\"off\" column_padding_mobile=\"on\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" width=\"80%\" max_width=\"1080px\"][et_pb_column type=\"4_4\"][et_pb_divider color=\"#ffffff\" show_divider=\"off\" height=\"50\" divider_style=\"solid\" divider_position=\"top\" hide_on_mobile=\"on\" disabled_on=\"on|on|off\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" \/][et_pb_text admin_label=\"Vorteile im \u00dcberblick\" background_layout=\"light\" text_orientation=\"center\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.94\" module_alignment=\"center\"]\r\n<h2>Avantages en un coup d'\u0153il<\/h2>\r\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row width_unit=\"off\" padding_mobile=\"off\" parallax_method=\"off\" parallax_method_1=\"off\" parallax_2=\"off\" parallax_method_2=\"off\" parallax_3=\"off\" parallax_method_3=\"off\" column_padding_mobile=\"on\" disabled_on=\"off|off|off\" disabled=\"off\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.94\" background_repeat_1=\"no-repeat\" width=\"80%\" max_width=\"1080px\"][et_pb_column type=\"1_3\"][et_pb_blurb admin_label=\"BaFin- und PCI-DSS-konform\" url_new_window=\"off\" use_icon=\"on\" font_icon=\"%%380%%\" icon_color=\"#fcc002\" use_circle=\"off\" circle_color=\"#ffffff\" use_circle_border=\"off\" icon_placement=\"top\" animation=\"off\" background_layout=\"light\" text_orientation=\"center\" use_icon_font_size=\"on\" module_class=\"ret_blurb_60\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.94\" icon_font_size=\"50\" max_width_tablet=\"50px\"]\r\nEnvoi fiable et s\u00e9curis\u00e9 des SMS dans le monde entier\r\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_3\"][et_pb_blurb admin_label=\"Nahtlose Integration\" url_new_window=\"off\" use_icon=\"on\" font_icon=\"%%175%%\" icon_color=\"#fcc002\" use_circle=\"off\" circle_color=\"#ffffff\" use_circle_border=\"off\" icon_placement=\"top\" animation=\"off\" background_layout=\"light\" text_orientation=\"center\" use_icon_font_size=\"on\" module_class=\"ret_blurb_60\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.94\" icon_font_size=\"50\" max_width_tablet=\"50px\"]\r\nTransmission rapide et directe depuis les applications professionnelles\r\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_3\"][et_pb_blurb admin_label=\"Datenschutz\" url_new_window=\"off\" use_icon=\"on\" font_icon=\"%%544%%\" icon_color=\"#fcc002\" use_circle=\"off\" circle_color=\"#ffffff\" use_circle_border=\"off\" icon_placement=\"top\" animation=\"off\" background_layout=\"light\" text_orientation=\"center\" use_icon_font_size=\"on\" module_class=\"ret_blurb_60\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.94\" icon_font_size=\"50\" max_width_tablet=\"50px\"]\r\nContr\u00f4le actif de la date et de l'heure d'envoi\r\n[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row][et_pb_column type=\"1_3\"][et_pb_blurb admin_label=\"Maximale Transparenz\" url_new_window=\"off\" use_icon=\"on\" font_icon=\"%%403%%\" icon_color=\"#fcc002\" use_circle=\"off\" circle_color=\"#ffffff\" use_circle_border=\"off\" icon_placement=\"top\" animation=\"off\" background_layout=\"light\" text_orientation=\"center\" use_icon_font_size=\"on\" module_class=\"ret_blurb_60\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.94\" icon_font_size=\"50\" max_width_tablet=\"50px\"]\r\nNombreuses API prises en charge\u00a0: REST, SOAP, (HTTP) XML, SMPP ou SMTP\r\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_3\"][et_pb_blurb admin_label=\"Maximale Transparenz\" url_new_window=\"off\" use_icon=\"on\" font_icon=\"%%228%%\" icon_color=\"#fcc002\" use_circle=\"off\" circle_color=\"#ffffff\" use_circle_border=\"off\" icon_placement=\"top\" animation=\"off\" background_layout=\"light\" text_orientation=\"center\" use_icon_font_size=\"on\" module_class=\"ret_blurb_60\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.94\" icon_font_size=\"50\" max_width_tablet=\"50px\"]\r\nS\u00e9curit\u00e9 maximale des transactions dans l'infrastructure Retarus\r\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_3\"][et_pb_blurb admin_label=\"Maximale Transparenz\" url_new_window=\"off\" use_icon=\"on\" font_icon=\"%%411%%\" icon_color=\"#fcc002\" use_circle=\"off\" circle_color=\"#ffffff\" use_circle_border=\"off\" icon_placement=\"top\" animation=\"off\" background_layout=\"light\" text_orientation=\"center\" use_icon_font_size=\"on\" module_class=\"ret_blurb_60\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.94\" icon_font_size=\"50\" max_width_tablet=\"50px\"]\r\nSuivi complet gr\u00e2ce aux rapports d\u00e9taill\u00e9s\r\n[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row make_fullwidth=\"off\" use_custom_width=\"off\" width_unit=\"on\" use_custom_gutter=\"off\" padding_mobile=\"off\" allow_player_pause=\"off\" parallax=\"off\" parallax_method=\"off\" make_equal=\"off\" parallax_1=\"off\" parallax_method_1=\"off\" column_padding_mobile=\"on\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" width=\"80%\" max_width=\"1080px\"][et_pb_column type=\"4_4\"][et_pb_divider color=\"#ffffff\" show_divider=\"off\" height=\"50\" divider_style=\"solid\" divider_position=\"top\" hide_on_mobile=\"on\" _builder_version=\"3.0.71\" disabled_on=\"on|on|off\" \/][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=\"1\" specialty=\"off\" background_color=\"#ffffff\" parallax_method=\"off\" module_class=\"cc-sms more-less\" _builder_version=\"3.17.6\" custom_padding_tablet=\"50px|0|50px|0\" custom_padding_last_edited=\"on|desktop\" module_id=\"download\" custom_css_main_element=\"padding: 70px 0 0 0 !important;\" prev_background_color=\"#f7fafc\" next_background_color=\"#e6eaed\" inner_width=\"auto\" inner_max_width=\"none\"][et_pb_row make_fullwidth=\"off\" use_custom_width=\"off\" width_unit=\"off\" custom_width_percent=\"70%\" use_custom_gutter=\"off\" padding_mobile=\"off\" allow_player_pause=\"off\" parallax=\"off\" parallax_method=\"off\" make_equal=\"off\" parallax_1=\"off\" parallax_method_1=\"off\" padding_1_last_edited=\"on|desktop\" column_padding_mobile=\"on\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" width=\"80%\" max_width=\"1080px\"][et_pb_column type=\"2_3\"][et_pb_text admin_label=\"Use case - part 1\" background_layout=\"light\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.100\"]\r\n<h2>Cas pratique<\/h2>\r\nL'emploi du SMS pour les rappels de paiement constitue une alternative int\u00e9ressante aux e-mails et appels t\u00e9l\u00e9phoniques. Les clients en d\u00e9faut de paiement re\u00e7oivent un rappel par SMS. Le destinataire, o\u00f9 qu'il soit, re\u00e7oit imm\u00e9diatement les informations sur son t\u00e9l\u00e9phone portable. Le SMS peut aussi contenir un lien permettant au client d'effectuer directement le paiement depuis son dispositif mobile, ce qui optimise encore son comportement de paiement. Si un num\u00e9ro de t\u00e9l\u00e9phone s'affiche en tant qu'ID de l'exp\u00e9diteur ou dans le SMS lui-m\u00eame, le client peut tr\u00e8s facilement joindre ce contact. De cette fa\u00e7on, le SMS peut \u00eatre utilis\u00e9, par exemple, pour la vente crois\u00e9e de services de conseil en mati\u00e8re de cr\u00e9dit, sans qu'il soit besoin de changer de support ou de canal.\r\n<strong>Retarus SMS for Applications<\/strong> permet aux entreprises de contr\u00f4ler avec flexibilit\u00e9 la date et l'heure d'envoi des messages. Elles peuvent ainsi s'assurer que suffisamment de ressources humaines sont disponibles pour traiter efficacement la r\u00e9ponse des clients.\r\n[\/et_pb_text][et_pb_toggle admin_label=\"toggle\" open=\"off\" module_class=\"more-info-toggle\" disabled=\"off\" disabled_on=\"on||\" title=\"En savoir plus\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.100\"]\r\nLe <strong>portail Retarus EAS<\/strong> permet aux utilisateurs de configurer en toute simplicit\u00e9 et \u00e0 l'avance les options g\u00e9n\u00e9rales d'envoi. De plus, le portail permet l'examen d\u00e9taill\u00e9 des dates et heures d'envoi pour un contr\u00f4le professionnel des ventes. Les entreprises peuvent choisir de recevoir des confirmations automatiques de livraison de chaque SMS envoy\u00e9. Elles sont ainsi pr\u00e9cis\u00e9ment inform\u00e9es de la date et de l'heure auxquelles un message est pass\u00e9 par l'infrastructure Retarus, avant d'\u00eatre transf\u00e9r\u00e9 \u00e0 l'op\u00e9rateur mobile, puis re\u00e7u par le client. L'infrastructure Retarus emploie un r\u00e9seau d'agr\u00e9gateurs lui permettant d'acc\u00e9der \u00e0 99\u00a0% des r\u00e9seaux de communication mobile sur tous les continents. En outre, Retarus respecte la r\u00e9glementation locale pour la bonne livraison des SMS en tout point du globe. L'acheminement optimal et la configuration personnalis\u00e9e de l'ID de l'exp\u00e9diteur garantissent aux entreprises des taux particuli\u00e8rement \u00e9lev\u00e9s de livraison des rappels de paiement et donc une gestion des liquidit\u00e9s largement optimis\u00e9e.\r\n[\/et_pb_toggle][et_pb_divider height=\"100\" hide_on_mobile=\"on\" _builder_version=\"3.0.83\" disabled_on=\"off|off|off\" disabled=\"off\" color=\"#ffffff\" show_divider=\"off\" \/][\/et_pb_column][et_pb_column type=\"1_3\"][et_pb_divider height=\"65\" hide_on_mobile=\"on\" _builder_version=\"3.0.83\" disabled_on=\"on|on|off\" color=\"#ffffff\" show_divider=\"off\" \/][et_pb_blurb _builder_version=\"3.17.6\" url_new_window=\"on\" use_icon=\"on\" font_icon=\"%%266%%\" background_color=\"#e6eaed\" icon_color=\"#000000\" custom_padding=\"30px|15px|5px|15px\" custom_padding_phone=\"15px|15px|15px|15px\" custom_padding_last_edited=\"on|phone\" module_class=\"ret_blurb_60\" animation=\"off\" text_orientation=\"center\" circle_color=\"#ffffff\" icon_font_size=\"40\" url=\"https:\/\/www.retarus.com\/wp-content\/uploads\/2018\/12\/retarus_use-case_sending-payment-reminders-by-sms_en.pdf\" max_width_tablet=\"50px\" module_id=\"download\" box_shadow_color=\"rgba(252,192,2,0.5)\"]\r\nT\u00e9l\u00e9chargez ce cas pratique sous forme de fichier PDF et optimisez vos processus de relance.\r\n\u00a0\r\n<a class=\"ret_button\" href=\"https:\/\/www.retarus.com\/wp-content\/uploads\/2018\/12\/retarus_use-case_sending-payment-reminders-by-sms_en.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">T\u00e9l\u00e9charger maintenant<\/a>\r\n[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=\"1\" admin_label=\"Sektion\" fullwidth=\"off\" specialty=\"off\" _builder_version=\"3.0.94\" background_color=\"#e6eaed\" disabled_on=\"off|off|off\" disabled=\"off\" custom_padding_tablet=\"50px|0|50px|0\" custom_padding_last_edited=\"on|desktop\" prev_background_color=\"#ffffff\" next_background_color=\"#ffffff\" inner_width=\"auto\" inner_max_width=\"none\"][et_pb_row admin_label=\"Zeile\" _builder_version=\"3.0.80\" background_repeat_1=\"no-repeat\" background_repeat_2=\"no-repeat\" padding_top_1=\"30px\" padding_right_1=\"0px\" padding_bottom_1=\"30px\" padding_left_1=\"30px\" padding_top_2=\"30px\" padding_right_2=\"30px\" padding_bottom_2=\"30px\" padding_left_2=\"0px\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" width=\"80%\" max_width=\"1080px\"][et_pb_column type=\"1_3\"][et_pb_blurb _builder_version=\"3.17.6\" use_icon=\"on\" font_icon=\"%%511%%\" icon_color=\"#3a95bc\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" \/][\/et_pb_column][et_pb_column type=\"2_3\"][et_pb_text admin_label=\"Wussten Sie schon?\" background_layout=\"light\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.94\" module_alignment=\"left\" custom_margin=\"0px|||\" custom_margin_tablet=\"-60px|||\" custom_margin_last_edited=\"on|tablet\"]\r\n<h2>Le saviez-vous\u00a0?<\/h2>\r\n<p class=\"ret_quote\">Selon de r\u00e9centes \u00e9tudes, 76\u00a0% des clients B2C recevant des rappels de paiement par SMS am\u00e9liorent leur statut de relance.<\/p>\r\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=\"1\" fullwidth=\"off\" specialty=\"off\" background_color=\"#ffffff\" parallax_method=\"off\" module_id=\"scenarios\" module_class=\"cc-sms\" _builder_version=\"3.0.94\" custom_padding_tablet=\"50px|0|50px|0\" custom_padding_last_edited=\"on|desktop\" custom_css_main_element=\"padding: 70px 0 100px 0 !important;\" prev_background_color=\"#e6eaed\" next_background_color=\"#e6eaed\" inner_width=\"auto\" inner_max_width=\"none\"][et_pb_row background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" width=\"80%\" max_width=\"1080px\"][et_pb_column type=\"4_4\"][et_pb_text admin_label=\"Weitere Szenarien\" background_layout=\"light\" text_orientation=\"center\" border_style=\"solid\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.71\" module_alignment=\"center\"]\r\n<a name=\"scenarios\"><\/a>\r\n<h2>Autres sc\u00e9narios<\/h2>\r\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row padding_mobile=\"off\" parallax_method=\"off\" parallax_method_1=\"off\" parallax_method_2=\"off\" parallax_method_3=\"off\" column_padding_mobile=\"on\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.83\" background_repeat_1=\"no-repeat\" background_repeat_2=\"no-repeat\" background_repeat_3=\"no-repeat\" width=\"80%\" max_width=\"1080px\"][et_pb_column type=\"1_3\"][et_pb_blurb title=\"Informations de cr\u00e9dit\" url_new_window=\"off\" use_icon=\"off\" use_circle=\"off\" use_circle_border=\"off\" image=\"https:\/\/www.retarus.com\/wp-content\/uploads\/2017\/11\/retarus_enterprise-sms-services.jpg\" icon_placement=\"top\" animation=\"off\" background_layout=\"light\" text_orientation=\"center\" use_icon_font_size=\"off\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.100\" custom_css_main_element=\"padding: 13px;\" use_border_color=\"on\" max_width_tablet=\"50px\" custom_margin=\"0px|||\" custom_margin_tablet=\"50px|||\" custom_margin_last_edited=\"on|phone\" border_color_all=\"#eff1f5\" background_color=\"#f7fafc\" module_class=\"ret_curved-shadow-both\"]\r\nD\u00e8s que 75\u00a0% du d\u00e9couvert autoris\u00e9 d'un client est d\u00e9pass\u00e9, une banque peut envoyer un SMS au titulaire du compte \u00e0 l'aide de <strong>Retarus Enterprise SMS Services<\/strong> et satisfaire ainsi son obligation l\u00e9gale de notification.\r\n<a class=\"ret_button\" href=\"[url wordpress]\/services\/sms\/\">Retarus Enterprise SMS Services<\/a>\r\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_3\"][et_pb_blurb title=\"Rappel de produits\" url_new_window=\"off\" use_icon=\"off\" use_circle=\"off\" use_circle_border=\"off\" image=\"https:\/\/www.retarus.com\/wp-content\/uploads\/2016\/12\/retarus_use-case_product-recalls.jpg\" icon_placement=\"top\" animation=\"off\" background_layout=\"light\" text_orientation=\"center\" use_icon_font_size=\"off\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.100\" custom_css_main_element=\"padding: 13px;\" use_border_color=\"on\" max_width_tablet=\"50px\" custom_margin=\"0px|||\" custom_margin_tablet=\"50px|||\" custom_margin_last_edited=\"on|desktop\" border_color_all=\"#eff1f5\" background_color=\"#f7fafc\" module_class=\"ret_curved-shadow-both\"]\r\nDans le cadre d'un rappel de produits, les entreprises doivent informer leurs clients d\u00e8s que possible et cesser imm\u00e9diatement la vente. \u00c0 l'aide de <strong>Retarus WebExpress<\/strong>, les entreprises peuvent joindre leurs employ\u00e9s, partenaires et clients en un rien de temps.\r\n<a class=\"ret_button\" href=\"[url wordpress]\/project\/use-case-product-recalls-communicate-quickly-and-reliably\/\">Communiquer de mani\u00e8re rapide et efficace<\/a>\r\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_3\"][et_pb_blurb title=\"Notifications de disponibilit\u00e9\" image=\"https:\/\/www.retarus.com\/wp-content\/uploads\/2018\/12\/pickup-notifications-by-sms.jpg\" animation=\"off\" text_orientation=\"center\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.17.6\" custom_css_main_element=\"padding: 13px;\" background_color=\"#f7fafc\" use_border_color=\"on\" max_width_tablet=\"50px\" border_color_all=\"#eff1f5\" module_class=\"ret_curved-shadow-both\"]\r\nLa r\u00e9paration de l'ordinateur portable d'un client est termin\u00e9e, l'heure de livraison d'une nouvelle paire de lunettes doit \u00eatre confirm\u00e9e\u00a0? <strong>Retarus Enterprise SMS Services<\/strong> permet aux employ\u00e9s du service client d'informer les clients efficacement, directement et simplement via un client de messagerie.\r\n<a class=\"ret_button\" href=\"[url wordpress]\/project\/use-case-pick-up-notification-by-sms\/\">Communiquer avec les clients via SMS<\/a>\r\n[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=\"1\" fullwidth=\"off\" specialty=\"off\" background_color=\"#e6eaed\" parallax_method=\"off\" _builder_version=\"3.0.94\" module_class=\"ret_marginBottom_-50 cc-sms ret_on-colored-bg\" module_id=\"callback\" custom_css_main_element=\"padding: 70px 0 100px 0 !important;\" custom_padding_tablet=\"50px|0|50px|0\" custom_padding_last_edited=\"on|desktop\" prev_background_color=\"#ffffff\" inner_width=\"auto\" inner_max_width=\"none\"][et_pb_row 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