{"id":9356,"date":"2016-03-16T16:18:58","date_gmt":"2016-03-16T15:18:58","guid":{"rendered":"https:\/\/www.retarus.com\/sg\/compliance-certifications\/"},"modified":"2024-05-01T18:16:13","modified_gmt":"2024-05-01T10:16:13","slug":"compliance-certifications","status":"publish","type":"page","link":"https:\/\/www.retarus.com\/sg\/why-retarus\/compliance-certifications\/","title":{"rendered":"Compliance and certifications"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"Communication processes used by international companies are facing increasingly stringent compliance requirements. With the Enterprise Cloud from Retarus it's easy for you to comply with internal policies and external regulations,…","protected":false},"author":36,"featured_media":33123,"parent":2276,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"[et_pb_section fb_built=\"1\" module_class=\"ret_padding_150-0\" _builder_version=\"3.29.3\" background_color=\"#ffffff\" use_background_color_gradient=\"on\" background_color_gradient_start=\"rgba(0,0,0,0.4)\" background_color_gradient_end=\"rgba(0,0,0,0.2)\" background_color_gradient_direction=\"90deg\" background_color_gradient_overlays_image=\"on\" background_image=\"https:\/\/www.retarus.com\/de\/wp-content\/uploads\/sites\/2\/2016\/03\/compliance_court2-1.jpg\" z_index_tablet=\"500\" box_shadow_horizontal_tablet=\"0px\" box_shadow_vertical_tablet=\"0px\" box_shadow_blur_tablet=\"40px\" box_shadow_spread_tablet=\"0px\"][et_pb_row _builder_version=\"3.25\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\"][et_pb_column type=\"4_4\" _builder_version=\"3.0.47\" custom_padding=\"|||\" custom_padding__hover=\"|||\"][et_pb_text _builder_version=\"4.3.4\" background_layout=\"dark\" width=\"70%\" z_index_tablet=\"500\" text_text_shadow_horizontal_length_tablet=\"0px\" text_text_shadow_vertical_length_tablet=\"0px\" text_text_shadow_blur_strength_tablet=\"1px\" link_text_shadow_horizontal_length_tablet=\"0px\" link_text_shadow_vertical_length_tablet=\"0px\" link_text_shadow_blur_strength_tablet=\"1px\" ul_text_shadow_horizontal_length_tablet=\"0px\" ul_text_shadow_vertical_length_tablet=\"0px\" ul_text_shadow_blur_strength_tablet=\"1px\" ol_text_shadow_horizontal_length_tablet=\"0px\" ol_text_shadow_vertical_length_tablet=\"0px\" ol_text_shadow_blur_strength_tablet=\"1px\" quote_text_shadow_horizontal_length_tablet=\"0px\" quote_text_shadow_vertical_length_tablet=\"0px\" quote_text_shadow_blur_strength_tablet=\"1px\" header_text_shadow_horizontal_length_tablet=\"0px\" header_text_shadow_vertical_length_tablet=\"0px\" header_text_shadow_blur_strength_tablet=\"1px\" header_2_text_shadow_horizontal_length_tablet=\"0px\" header_2_text_shadow_vertical_length_tablet=\"0px\" header_2_text_shadow_blur_strength_tablet=\"1px\" header_3_text_shadow_horizontal_length_tablet=\"0px\" header_3_text_shadow_vertical_length_tablet=\"0px\" header_3_text_shadow_blur_strength_tablet=\"1px\" header_4_text_shadow_horizontal_length_tablet=\"0px\" header_4_text_shadow_vertical_length_tablet=\"0px\" header_4_text_shadow_blur_strength_tablet=\"1px\" header_5_text_shadow_horizontal_length_tablet=\"0px\" header_5_text_shadow_vertical_length_tablet=\"0px\" header_5_text_shadow_blur_strength_tablet=\"1px\" header_6_text_shadow_horizontal_length_tablet=\"0px\" header_6_text_shadow_vertical_length_tablet=\"0px\" header_6_text_shadow_blur_strength_tablet=\"1px\" box_shadow_horizontal_tablet=\"0px\" box_shadow_vertical_tablet=\"0px\" box_shadow_blur_tablet=\"40px\" box_shadow_spread_tablet=\"0px\"]

Compliance and certifications<\/span>Guaranteed compliance<\/h1>\r\n

Communication processes used by international companies are facing increasingly stringent compliance requirements. With the Enterprise Cloud from Retarus it's easy for you to comply with internal policies and external regulations, consistently and company-wide.<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" module_class=\"ret_padding_80-0\" _builder_version=\"4.3.2\"][et_pb_row column_structure=\"2_3,1_3\" _builder_version=\"4.3.2\"][et_pb_column type=\"2_3\" _builder_version=\"4.3.2\"][et_pb_text admin_label=\"Complete protection from the Cloud\" _builder_version=\"4.3.4\"]

Complete protection from the Cloud<\/h2>\r\nWith us, your data remains available, intact, and confidential. Anywhere in the world. Retarus uses a security framework<\/strong> and a management system for information security<\/strong> (ISMS) verified to ISAE 3000 SOC2 Type II to ensure security. This allows us to support you comply with your international standards and individual control sets. Regardless of which Retarus Cloud Service you use.[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_3\" _builder_version=\"4.3.2\"][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" module_class=\"ret_padding_80-0\" _builder_version=\"4.3.2\" background_enable_image=\"off\" custom_css_main_element=\"background-color: #ffffff;||background-image: url(%22data:image\/svg+xml,%3Csvg xmlns='http:\/\/www.w3.org\/2000\/svg' viewBox='0 0 2000 1500'%3E%3Cdefs%3E%3Crect stroke='%23ffffff' stroke-width='0.77' width='1' height='1' id='s'\/%3E%3Cpattern id='a' width='3' height='3' patternUnits='userSpaceOnUse' patternTransform='scale(10) translate(-900 -675)'%3E%3Cuse fill='%23fafafa' href='%23s' y='2'\/%3E%3Cuse fill='%23fafafa' href='%23s' x='1' y='2'\/%3E%3Cuse fill='%23f5f5f5' href='%23s' x='2' y='2'\/%3E%3Cuse fill='%23f5f5f5' href='%23s'\/%3E%3Cuse fill='%23f0f0f0' href='%23s' x='2'\/%3E%3Cuse fill='%23f0f0f0' href='%23s' x='1' y='1'\/%3E%3C\/pattern%3E%3Cpattern id='b' width='7' height='11' patternUnits='userSpaceOnUse' patternTransform='scale(10) translate(-900 -675)'%3E%3Cg fill='%23ebebeb'%3E%3Cuse href='%23s'\/%3E%3Cuse href='%23s' y='5' \/%3E%3Cuse href='%23s' x='1' y='10'\/%3E%3Cuse href='%23s' x='2' y='1'\/%3E%3Cuse href='%23s' x='2' y='4'\/%3E%3Cuse href='%23s' x='3' y='8'\/%3E%3Cuse href='%23s' x='4' y='3'\/%3E%3Cuse href='%23s' x='4' y='7'\/%3E%3Cuse href='%23s' x='5' y='2'\/%3E%3Cuse href='%23s' x='5' y='6'\/%3E%3Cuse href='%23s' x='6' y='9'\/%3E%3C\/g%3E%3C\/pattern%3E%3Cpattern id='h' width='5' height='13' patternUnits='userSpaceOnUse' patternTransform='scale(10) translate(-900 -675)'%3E%3Cg fill='%23ebebeb'%3E%3Cuse href='%23s' y='5'\/%3E%3Cuse href='%23s' y='8'\/%3E%3Cuse href='%23s' x='1' y='1'\/%3E%3Cuse href='%23s' x='1' y='9'\/%3E%3Cuse href='%23s' x='1' y='12'\/%3E%3Cuse href='%23s' x='2'\/%3E%3Cuse href='%23s' x='2' y='4'\/%3E%3Cuse href='%23s' x='3' y='2'\/%3E%3Cuse href='%23s' x='3' y='6'\/%3E%3Cuse href='%23s' x='3' y='11'\/%3E%3Cuse href='%23s' x='4' y='3'\/%3E%3Cuse href='%23s' x='4' y='7'\/%3E%3Cuse href='%23s' x='4' y='10'\/%3E%3C\/g%3E%3C\/pattern%3E%3Cpattern id='c' width='17' height='13' patternUnits='userSpaceOnUse' patternTransform='scale(10) translate(-900 -675)'%3E%3Cg fill='%23e5e5e5'%3E%3Cuse href='%23s' y='11'\/%3E%3Cuse href='%23s' x='2' y='9'\/%3E%3Cuse href='%23s' x='5' y='12'\/%3E%3Cuse href='%23s' x='9' y='4'\/%3E%3Cuse href='%23s' x='12' y='1'\/%3E%3Cuse href='%23s' x='16' y='6'\/%3E%3C\/g%3E%3C\/pattern%3E%3Cpattern id='d' width='19' height='17' patternUnits='userSpaceOnUse' patternTransform='scale(10) translate(-900 -675)'%3E%3Cg fill='%23ffffff'%3E%3Cuse href='%23s' y='9'\/%3E%3Cuse href='%23s' x='16' y='5'\/%3E%3Cuse href='%23s' x='14' y='2'\/%3E%3Cuse href='%23s' x='11' y='11'\/%3E%3Cuse href='%23s' x='6' y='14'\/%3E%3C\/g%3E%3Cg fill='%23e0e0e0'%3E%3Cuse href='%23s' x='3' y='13'\/%3E%3Cuse href='%23s' x='9' y='7'\/%3E%3Cuse href='%23s' x='13' y='10'\/%3E%3Cuse href='%23s' x='15' y='4'\/%3E%3Cuse href='%23s' x='18' y='1'\/%3E%3C\/g%3E%3C\/pattern%3E%3Cpattern id='e' width='47' height='53' patternUnits='userSpaceOnUse' patternTransform='scale(10) translate(-900 -675)'%3E%3Cg fill='%23ed7e8e'%3E%3Cuse href='%23s' x='2' y='5'\/%3E%3Cuse href='%23s' x='16' y='38'\/%3E%3Cuse href='%23s' x='46' y='42'\/%3E%3Cuse href='%23s' x='29' y='20'\/%3E%3C\/g%3E%3C\/pattern%3E%3Cpattern id='f' width='59' height='71' patternUnits='userSpaceOnUse' patternTransform='scale(10) translate(-900 -675)'%3E%3Cg fill='%23ed7e8e'%3E%3Cuse href='%23s' x='33' y='13'\/%3E%3Cuse href='%23s' x='27' y='54'\/%3E%3Cuse href='%23s' x='55' y='55'\/%3E%3C\/g%3E%3C\/pattern%3E%3Cpattern id='g' width='139' height='97' patternUnits='userSpaceOnUse' patternTransform='scale(10) translate(-900 -675)'%3E%3Cg fill='%23ed7e8e'%3E%3Cuse href='%23s' x='11' y='8'\/%3E%3Cuse href='%23s' x='51' y='13'\/%3E%3Cuse href='%23s' x='17' y='73'\/%3E%3Cuse href='%23s' x='99' y='57'\/%3E%3C\/g%3E%3C\/pattern%3E%3C\/defs%3E%3Crect fill='url(%23a)' width='100%25' height='100%25'\/%3E%3Crect fill='url(%23b)' width='100%25' height='100%25'\/%3E%3Crect fill='url(%23h)' width='100%25' height='100%25'\/%3E%3Crect fill='url(%23c)' width='100%25' height='100%25'\/%3E%3Crect fill='url(%23d)' width='100%25' height='100%25'\/%3E%3Crect fill='url(%23e)' width='100%25' height='100%25'\/%3E%3Crect fill='url(%23f)' width='100%25' height='100%25'\/%3E%3Crect fill='url(%23g)' width='100%25' height='100%25'\/%3E%3C\/svg%3E%22);||background-attachment: fixed;||background-size: cover;\" box_shadow_style=\"preset6\" box_shadow_blur=\"100px\" box_shadow_color=\"rgba(74,76,80,0.1)\"][et_pb_row column_structure=\"3_4,1_4\" _builder_version=\"4.3.2\"][et_pb_column type=\"3_4\" _builder_version=\"4.3.2\"][et_pb_text admin_label=\"Retarus Code of Conduct\" _builder_version=\"4.3.2\" width_tablet=\"\" width_phone=\"\" width_last_edited=\"on|desktop\"]

We believe our employees\u2019 and business partners\u2019 data is a valuable commodity and we protect it worldwide in compliance with the respective local current legislation. We comply consistently with the respective data protection regulations and are committed to handle confidential information with care.<\/p>\r\nRetarus Code of Conduct[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_4\" _builder_version=\"4.3.2\"][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" module_class=\"ret_padding_80-0 cc-std\" _builder_version=\"4.3.2\" background_color=\"rgba(0,0,0,0)\"][et_pb_row column_structure=\"2_3,1_3\" make_equal=\"on\" _builder_version=\"4.3.2\"][et_pb_column type=\"2_3\" module_class=\"ret_valign\" _builder_version=\"4.3.2\"][et_pb_text admin_label=\"Mit Brief und Siegel\" _builder_version=\"4.3.2\"]

Signed and sealed<\/h2>\r\nWith Retarus Cloud Services<\/strong> you can be sure that you are in compliance with all relevant regulations. The internal control system ensures that your business-critical data and information receives the highest level of protection in accordance with ISAE 3402. Furthermore, Retarus is PCI DSS Level 2<\/strong> verified, and supports industry standards such as HITRUST<\/strong> and TISAX<\/strong> and, as a European country, complies with the GDPR<\/strong>. In addition, our Security Framework includes best practices from the ISO 27000<\/strong> series, as well as the IT basic protections<\/strong> of the Federal Office for Information Security (BSI).[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_3\" module_class=\"ret_valign\" _builder_version=\"4.3.2\"][et_pb_image src=\"https:\/\/www.retarus.com\/de\/wp-content\/uploads\/sites\/2\/2019\/11\/certification_logos_transparent.png\" alt=\"Zertifizierungen\" title_text=\"Zertifizierungen\" align_tablet=\"center\" align_phone=\"\" align_last_edited=\"on|desktop\" _builder_version=\"3.29.3\" animation_style=\"slide\" animation_direction=\"bottom\" animation_duration=\"500ms\" animation_intensity_slide=\"10%\" animation=\"bottom\" sticky=\"off\" always_center_on_mobile=\"on\"][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\"2_3,1_3\" _builder_version=\"4.3.2\"][et_pb_column type=\"2_3\" _builder_version=\"4.3.2\"][et_pb_accordion module_class=\"left-aligned\" _builder_version=\"4.3.4\"][et_pb_accordion_item title=\"HIPAA, HITRUST und Co\" open=\"on\" _builder_version=\"4.3.4\"]Particularly important for the United States of America health care system are the regulations put forth by HIPAA<\/strong> and HITECH Acts<\/strong>, as well as industry standards such as HITRUST<\/strong>, HL7<\/strong> and DirectTrust<\/strong>. They stipulate the highest level of sensitivity when handling confidential patient and health care data. The HITRUST Common Security Framework (CSF), in particular, is also being met with growing interest outside of the health care industry by other highly regulated industries.[\/et_pb_accordion_item][et_pb_accordion_item title=\"TISAX\" _builder_version=\"4.3.2\" open=\"off\"]Retarus successfully completed the TISAX<\/strong> Audit for Information Processing with \u201chigh protection standards\u201d for the automotive industry. TISAX is meant to ensure that all participants in the automotive value chain are at a comparable IT security level. A significant advantage for manufacturers and suppliers is that they no longer have to audit certified service providers anymore.[\/et_pb_accordion_item][et_pb_accordion_item title=\"ISAE 3402 \/ SSAE 18 \/ SOC 1\" _builder_version=\"4.3.2\" open=\"off\"]ISAE 3402<\/strong> (also SSAE 18<\/strong> or SOC 1<\/strong>) is an internationally recognized auditing standard that verifies the security and, above all, effectiveness of a company's control system. Retarus\u2019 internal control system meets the relevant requirements and ensures that a sustained high level of quality and protection when handling business-critical information is in place. A well-known auditing company regularly audits all relevant processes.[\/et_pb_accordion_item][et_pb_accordion_item title=\"ISAE 3000 \/ SSAE 18 \/ SOC 2\" _builder_version=\"4.3.2\" open=\"off\"]SOC 2<\/strong> certifies the security, availability, and process integrity of the solutions offered by Software-as-a-Service (SaaS) providers. Retarus Cloud Services for fax and email are continuously examined at our data center locations in Germany (Munich and Frankfurt), Asia (Singapore) and the USA (Ashburn and Secaucus) according to SOC 2 Type II<\/strong>.[\/et_pb_accordion_item][et_pb_accordion_item title=\"PCI-DSS\" _builder_version=\"4.3.2\" open=\"off\"]PCI DSS<\/strong> (Payment Card Industry Data Security Standard) is a security standard for the careful and secure handling of payment data. Retarus complies with these standards.[\/et_pb_accordion_item][et_pb_accordion_item title=\"Read more\" _builder_version=\"4.3.4\" open=\"off\"]\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n
United States of America<\/td>\r\nHIPAA, HITRUST<\/td>\r\n

US-ASH and US-SEC:<\/p>\r\n

    \r\n
  • HIPAA<\/li>\r\n
  • HITRUST<\/li>\r\n
  • ISO 27001<\/li>\r\n
  • NIST 800-53\/FISMA<\/li>\r\n
  • PCI-DSS<\/li>\r\n
  • SOC 1 Type II<\/li>\r\n
  • SOC 2 Type II<\/li>\r\n<\/ul>\r\n<\/td>\r\n<\/tr>\r\n
Singapore<\/td>\r\nData Protection Act 2012 PDPA<\/td>\r\n

SG-SGP:<\/p>\r\n

    \r\n
  • HIPAA<\/li>\r\n
  • ISO 27001<\/li>\r\n
  • NIST 800-53\/FISMA<\/li>\r\n
  • PCI DSS<\/li>\r\n
  • SOC 1 Type II<\/li>\r\n
  • SOC 2 Type II<\/li>\r\n<\/ul><\/td>\r\n<\/tr>\r\n
Germany<\/td>\r\nFederal Data Protection Act (GDPR)<\/td>\r\n

DE-FRA:<\/p>\r\n

    \r\n
  • ISO 27001<\/li>\r\n
  • ISO 22301<\/li>\r\n
  • PCI-DSS<\/li>\r\n
  • SOC 1 Type II<\/li>\r\n
  • SOC 2 Type II<\/li>\r\n<\/ul>\r\n

    DE-MUC:<\/p>\r\n

      \r\n
    • SOC 1 Type II<\/li>\r\n
    • SOC 2 Type II<\/li>\r\n
    • PCI-DSS Level 2<\/li>\r\n<\/ul><\/td>\r\n<\/tr>\r\n
Switzerland<\/td>\r\nFederal Law on Data Protection (DPA)<\/td>\r\n

CH-ZRH:<\/p>\r\n

    \r\n
  • ISO 27001<\/li>\r\n
  • ISO 50001<\/li>\r\n
  • SOC 1 Type II<\/li>\r\n
  • SOC 2 Type II<\/li>\r\n<\/ul>\r\n<\/td>\r\n<\/tr>\r\n<\/table>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][et_pb_column type=\"1_3\" _builder_version=\"4.3.2\"][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" module_class=\"ret_padding_80-0\" _builder_version=\"4.3.2\" background_color=\"#f3f5f7\"][et_pb_row column_structure=\"2_3,1_3\" _builder_version=\"4.3.2\"][et_pb_column type=\"2_3\" _builder_version=\"4.3.2\"][et_pb_text admin_label=\"Individuell auditierbar\" _builder_version=\"4.3.2\"]

    Individually auditable<\/h2>\r\nYou can check the Retarus Security Framework anything if you require special certifications for compliance. Your auditors will receive personal access to our data centers and information about the relevant processes.[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_3\" _builder_version=\"4.3.2\"][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" inner_shadow=\"on\" module_class=\"ret_padding_100-0 ret_marginBottom_-50\" _builder_version=\"3.22\" background_color=\"#ffffff\" background_image=\"https:\/\/www.retarus.com\/de\/wp-content\/uploads\/sites\/2\/2016\/03\/compliance_books3.jpg\" parallax=\"on\"][et_pb_row column_structure=\"2_3,1_3\" _builder_version=\"4.3.2\"][et_pb_column type=\"2_3\" _builder_version=\"4.3.2\" background_color=\"rgba(255,255,255,0.3)\" custom_padding=\"40px|40px|40px|40px|false|false\" custom_padding_tablet=\"\" custom_padding_phone=\"10px|10px|10px|10px|false|false\" custom_padding_last_edited=\"on|phone\" custom_padding__hover=\"|||\"][et_pb_text admin_label=\"Do we meet your requirements?\" _builder_version=\"4.3.2\" background_enable_color=\"off\" z_index_tablet=\"500\" text_text_shadow_horizontal_length_tablet=\"0px\" text_text_shadow_vertical_length_tablet=\"0px\" text_text_shadow_blur_strength_tablet=\"1px\" link_text_shadow_horizontal_length_tablet=\"0px\" link_text_shadow_vertical_length_tablet=\"0px\" link_text_shadow_blur_strength_tablet=\"1px\" ul_text_shadow_horizontal_length_tablet=\"0px\" ul_text_shadow_vertical_length_tablet=\"0px\" ul_text_shadow_blur_strength_tablet=\"1px\" ol_text_shadow_horizontal_length_tablet=\"0px\" ol_text_shadow_vertical_length_tablet=\"0px\" ol_text_shadow_blur_strength_tablet=\"1px\" quote_text_shadow_horizontal_length_tablet=\"0px\" quote_text_shadow_vertical_length_tablet=\"0px\" quote_text_shadow_blur_strength_tablet=\"1px\" header_text_shadow_horizontal_length_tablet=\"0px\" header_text_shadow_vertical_length_tablet=\"0px\" header_text_shadow_blur_strength_tablet=\"1px\" header_2_text_shadow_horizontal_length_tablet=\"0px\" header_2_text_shadow_vertical_length_tablet=\"0px\" header_2_text_shadow_blur_strength_tablet=\"1px\" header_3_text_shadow_horizontal_length_tablet=\"0px\" header_3_text_shadow_vertical_length_tablet=\"0px\" header_3_text_shadow_blur_strength_tablet=\"1px\" header_4_text_shadow_horizontal_length_tablet=\"0px\" header_4_text_shadow_vertical_length_tablet=\"0px\" header_4_text_shadow_blur_strength_tablet=\"1px\" header_5_text_shadow_horizontal_length_tablet=\"0px\" header_5_text_shadow_vertical_length_tablet=\"0px\" header_5_text_shadow_blur_strength_tablet=\"1px\" header_6_text_shadow_horizontal_length_tablet=\"0px\" header_6_text_shadow_vertical_length_tablet=\"0px\" header_6_text_shadow_blur_strength_tablet=\"1px\" box_shadow_horizontal_tablet=\"0px\" box_shadow_vertical_tablet=\"0px\" box_shadow_blur_tablet=\"40px\" box_shadow_spread_tablet=\"0px\"]

    Do we meet your requirements? 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