Technical Details: Retarus Enterprise E-Mail Archive

Effective business process management for enterprise messaging: Archive large email volumes on a long term basis with seamless retrieval and audit functions.

Email Compliance

All messages stored in Retarus E-Mail Archive are immutable, protected from unauthorized access, and are easy to find and recover. They cannot be deleted within the legally binding storage periods.

  • Automated, real-time archive of external and internal emails, including attachments
  • Stable, long-term and reliable storage
  • Messages cannot be deleted within the applicable legal retention periods
  • Simple retrieval of emails and attachments within fractions of a second
  • Provides secure method of complying with government regulations
  • Audit-proof

Administrator Access

Administrators and authorized users can access archived emails and attachments via the web-based Retarus Enterprise Administration Portal. Login takes place applying the four-eyes-principle: Access is only granted if two authorized persons authenticate themselves simultaneously. All access and search requests are logged.

  • Administrator access applying the four-eyes-principle
  • Powerful search functions
  • Retrieval of stored emails and attachments within fractions of a second
  • Easy export function for emails and attachments
  • Complete logging of all system access

User access

Users securely access all of their archived emails via single sign-on, regardless of the mailbox-size quota and without the need to manage additional passwords. For locating their emails, they have the same powerful search functions available as the administrators. Users can naturally send archived emails to their inbox at any time.

  • Easy and secure user access via single sign-on
  • Access independent of mailbox-size quota
  • No need to manage additional passwords
  • Powerful search functions
  • Retrieval of stored emails and attachments within fractions of a second
  • Archived emails and attachments can be easily resent to the inbox
  • Complete logging of all system access

Search functions

To ensure that your business emails are immediately accessible, we provide a powerful search capability as part of Enterprise Message Retention Service. Every single message can be found within fractions of a second (average time required to find an email in an archive containing 75 million emails: 5.1 milliseconds). You can search for keywords in the subject line or the message body, limit the time period within the search and also filter messages by specific senders or to particular addressees.

  • Retrieval of archived emails and attachments within fractions of a second
  • Indexing of relevant key information for quick searches
  • Full text search on subject line or email body
  • Search by sender or receiver
  • Search by attachment file types
  • Search by attachment file names
  • Search by storage period

Security & Privacy

Retarus E-Mail Archive offers complete protection for your emails – even over extended periods of time (for example, more than 30 years when archiving emails containing construction plans). Our security concept, which we will be pleased to disclose to you, is absolutely watertight. If requested, it is also possible to use your own encryption keys.

  • Safe storage on Retarus’ redundantly designed infrastructure
  • Data processing according to the strictest privacy policies in the world
  • Encrypted storage of each email in its original format (MIME), including attachments
  • Encryption utilizing your own certificates (optional)
  • Extensive spam and virus testing prior to archiving
  • Access to the web administration portal based on the four-eye principle
  • Complete logging of all system access
  • Portal access HTTPS-encrypted

Business Continuity

Stored messages will remain available even if they are accidentally deleted from your server. Authorized users can easily export selected emails including attachments via administrator access. Standard users can resend their archived emails to their enterprise inbox at any time. All stored emails and attachments can be migrated within clearly defined contract periods without any loss of information – for example, on an external drive or in any other archive system.

  • Storage is completely independent from the customer’s system
  • Retention of all emails and attachments in the case of a complete breakdown of the customer’s system
  • Retention of all emails and attachments even in the case of a deletion of mailboxes
  • Easy export function for emails and attachments
  • All saved emails and attachments are able to be relocated (external drives, other
    archive systems, etc.)

System Requirements

Retarus Enterprise E-Mail Archive

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Contact

retarus GmbH
Global Headquarters
Aschauer Straße 30
81549 Munich
Germany
 
+49 89 5528-0
+49 89 5528-1919

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