TechCenter: Retarus Faxolution for SAP

Benefit from the world’s first SAP-certified fax service: Send fax communications directly from SAP systems through the Retarus Fax Cloud. Retarus’ managed service is reliable, secure, cost effective and requires no fax hardware, software or specialized licensing.

General Features

  • Fax delivery directly from the SAP system
  • Ability to send fax campaigns directly from the SAP CRM module
  • Status confirmations of fax delivery including SAP ID directly into SAP
  • Ability to support SAP routers and load balancing groups
  • Support of SAP priorities
  • Extensive reporting, statistical tracking and analytics
  • Real-time monitoring of outbound fax messages
  • Billing on the system and client level with cost center support
  • Adaptable and future-oriented software developed in-house
  • Implementation in less than 48 hours with no changes to your SAP system

Systems, Formats, Interfaces

Supported Systems

  • SAP R/3
  • SAP NetWeaver
  • mySAP ERP
  • and more


Communication Interfaces

  • SAP Connect (RFC, BC-Con)
  • Secure IP-connectivity (VPN)



  • PDF
  • PCL5 und higher
  • Postscript Level 2 and above
  • Microsoft Office formats


Supported Character Sets

  • ISO 8859-1 bis 8859-16
  • Unicode


Infrastructure & Technology

With Retarus Faxolution for SAP, you simply send your mission critical business documents via the Retarus Fax Cloud. The Retarus infrastructure enables fast, error-free delivery with status updates directly into your SAP system.

  • 6 data centersworldwide
  • Redundant infrastructure with real-time synchronization
  • Active multi-carrier management for high availability and transaction security
  • Capacity on demand – fast and uninterrupted delivery during peak times, batch runs and high volumes
  • Up to 99.9% delivery rates with our Intelligent Delivery Technology
  • Intelligent Retry algorithms

SAP Certification

Retarus Faxolution for SAP is SAP-certified since 2001 and is the first cloud-fax service that SAP has officially confirmed as Unicode-capable. Even if your business documents use different fonts, you can still send them directly from your SAP system. Cross-functional business processes and multi-national business units can send documents from the same SAP system with no changes by utilizing the Retarus Fax Cloud and our Faxolution for SAP solution.

  • SAP-certified interface “SAP Certified Integration with SAP NetWeaver”
  • Unicode ready

Additional Options

Retarus Faxolution for SAP allow you to send faxes, SMS messages and emails, regardless of your email infrastructure, directly from your SAP system. A direct connection can also be made to use Retarus eSign and Retarus Managed EDI Services at any time.

  • Qualified digital signature for electronic billing with Retarus eSign
  • Send emails directly form SAP with your company disclaimer
  • Send SMS messages directly from your SAP system
  • Fax reception via Fax2SAP or fax-to-email


System Requirements

  • IP connection to Retarus – Internet (VPN), ENX, leased line or MPLS

We are here for you!

Do you have questions about Retarus, our products and services, or wish to receive further information? Your personal sales representative will assist you with any inquiries. Please contact us!


retarus GmbH
Global Headquarters
Aschauer Straße 30
81549 Munich
+49 89 5528 0
+49 89 5528 1919

Worldwide Retarus Locations

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