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Satisfied customers are the best customers
Read moreNow this is what customer satisfaction looks like: Retarus is 100% recommended by their customers in Gartner Peer Insights and received a Net Promoter Score of 62 in a recent customer service survey.
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Every third German company still sends faxes frequently or very frequently
Read moreThe German digital association, Bitkom, recently released the latest figures for fax usage in Germany. According to the survey, 82 percent of the participating companies are still sending faxes – and 33 percent even characterize their fax usage as frequent or very frequent.
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Airline communication from the cloud
Read moreThe airline industry still has plenty of room for improvement when it comes to digitization – for example, regarding digital communication channels when switching to Microsoft 365 and All-IP. More and more airlines are therefore outsourcing their communication with crews, partners, and passengers to the cloud.
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New myEAS release: Improved search and easier configuration for email security admins
Read moreThe myEAS admin portal provides detailed information about all Retarus’ services in one place. Now, a whole raft of useful functions have been added to Email Live Search.
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No, the number of work emails is not decreasing
Read moreOn average, 42 emails are placed into every German business inbox each day. In fact, every 12th user is swamped by 100 or more emails. This was determined by the German digital association Bitkom through a representative survey, and we can assume that the situation is rather similar in other countries.
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Retarus Lisbon growing steadily
Read moreRetarus’ development center in Portugal continues its impressive growth. In April, the number of employees working in Lisbon will reach a dozen, and in May a new colleague will join to make it thirteen.
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LRS integrates Retarus into its cloud platform for output management
Read moreLRS (Levi, Ray & Shoup) is a leading provider of Enterprise Output Management (EOM) software. The US company, based in Springfield, Illinois, has integrated Retarus’ cloud fax services in VPSX, their cloud-based flagship platform.
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Retarus offsets carbon footprint
Read moreRetarus’ head office in Munich has purchased certificates for 60 tons of CO2, offsetting the fossil fuels required for heating the premises and other unavoidable emissions in 2023.
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Retarus on the Road
Read moreThroughout the past year, Retarus has been on the road. We have been traveling across the country to meet our valued partners and customers face to face at our roadshows – from theaters in Los Angeles to the shores of Lake Michigan and much more.
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“Customer First”: This Is How Retarus’ IT Operations Team Stays Closely Connected to Our Customers
Read moreAt Retarus, our philosophy is “customer first”. And when it comes to IT Support and Operations, there are numerous challenges to be mastered. That’s where Application Support comes in — to handle these and other challenges.
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A Strong Partnership: Paragon Customer Communications and Retarus
Read moreParagon Customer Communications DACH & CEE has completed the comprehensive and native integration of Retarus’ messaging portfolio into its services. This means that Paragon customers can now combine traditional dialog marketing components with professional Cloud Messaging Services provided by the Retarus Enterprise Cloud – all obtained from a single source.
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30 Years of SMS: About the origin of enterprise SMS services3
Read moreLast weekend, the internet was awash with the news that the cell phone messaging service SMS (short message service) has now reached the grand old age of 30 years. The actual date of birth was hotly contested, but one thing is certain – SMS remains a highly popular communication channel.
