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Modern communication platforms pave the way into the cloud
Read moreIn this age of rapid technological progress and constant digital transformation, companies are faced with a multitude of challenges regarding automation, agility, big data, IoT, and AI. In order to stay competitive, businesses have to modernize their software and IT infrastructures. Already in a state of transition, many organizations currently find themselves working in hybrid…
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Our Status Page now also provides information about certificate changes
Read moreThe Retarus Status Page is set to be enhanced through a handy new feature. In future, all certificate changes affecting public services will automatically be announced in the course of our change management process.
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Everything you’ve always wanted to know about Retarus’ products …
Read moreIn our brand new Product Documentation Center we have gathered together all technical product information, which was previously scattered across different sections of the website in a variety of formats and sometimes only available to customers.
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myEAS portal enhancements improve form and functionality
Read moreExciting news for our customers: updates to our new administration portal have gone live! The new myEAS has undergone a lot of improvements both aesthetically as well as under the hood.
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SMS for banks: Enabling better (and compliant) customer communication
Read moreIn an era where instant messaging has become integral to both personal and professional communication, major banks like JP Morgan Chase, Bank of America, Goldman Sachs, and many others have faced substantial legal issues due to their employee’s use of WhatsApp and other messaging applications to communicate with customers.
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Fax Auto Reply: Confirming Receipts Keeps Communication Connected
Read moreFor your customers, partners, and suppliers which are sending time critical information, providing an immediate confirmation on fax receipt can be a game changer. It’s why Retarus offers its market leading fax services with an often underappreciated feature, Fax Auto Reply.
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Three takeaways from Salesforce World Tour 2024
Read moreAt Retarus, we value fostering the relationships with our strategic partners, integrating our cloud messaging solutions into major ecosystems, and keeping up with market developments on a global scale. We therefore decided to attend two simultaneous events of the Salesforce World Tour 2024: One in Manhattan, New York, and the other across the Atlantic in…
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Stricter sending limits for Exchange Online: What the new Microsoft rules mean for your high-volume emailing
Read moreTwo recent announcements from Microsoft have caused quite a stir in the community. But what do these changes mean for companies and what solutions can be used to provide an alternative?
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Global POTS line decommissioning: the end is near
Read moreSince we last wrote about the decommissioning of POTS lines in the US and across Europe, the deadlines continue to draw near, making it increasingly urgent for companies to migrate their voice communications to over IP (as a result of all telephone exchanges soon to be inoperative). The switch-off affects both the US as well…
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Everything you always wanted to know about data center upgrades (but were afraid to ask)
Read moreIn the week of March 4th to 8th, 2024, a task force was dispatched from Munich to refurbish Retarus’ SEC1 data center in Secaucus, New Jersey, upgrading it to state-of-the-art EVPN/VXLAN network technology based on the Arista 7050X3 and 7280R3 series as well as installing fiber-optic cabling. All of this during ongoing operations. And best…
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Retarus’ internal monitoring ensures the most reliable service
Read moreRetarus has an extensive toolkit for providing customers with the most reliable services. Chief among these tools are our well-trained support personnel, robust service design, and internal monitoring operations.
