Expert Insights
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Modern communication platforms pave the way into the cloud
Read moreIn this age of rapid technological progress and constant digital transformation, companies are faced with a multitude of challenges regarding automation, agility, big data, IoT, and AI. In order to stay competitive, businesses have to modernize their software and IT infrastructures. Already in a state of transition, many organizations currently find themselves working in hybrid…
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SMS for banks: Enabling better (and compliant) customer communication
Read moreIn an era where instant messaging has become integral to both personal and professional communication, major banks like JP Morgan Chase, Bank of America, Goldman Sachs, and many others have faced substantial legal issues due to their employee’s use of WhatsApp and other messaging applications to communicate with customers.
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Retarus’ internal monitoring ensures the most reliable service
Read moreRetarus has an extensive toolkit for providing customers with the most reliable services. Chief among these tools are our well-trained support personnel, robust service design, and internal monitoring operations.
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Modern SMS ensure customers and businesses stay connected without fail
Read moreSMS aka text message notifications are already ubiquitous across many industries and verticals. Whether it’s internal communications or external customer notifications, all manner of business-critical and time-sensitive information is sent in millions of texts, every day.
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Rendering fax documents: The secret sauce behind how digital faxing actually works
Read moreThe process of sending a fax today remains just as simple as it was two decades ago. So, how come the quality of faxes has greatly improved over the last several years? The answer is cloud faxing’s secret sauce, rendering.
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New? Or only washed with AI?
Read more“Artificial intelligence”, particularly of the generative variety such as ChatGPT and similar services, is on everybody’s lips these days. This has enticed many software and service providers to re-orchestrate their entire product marketing to the tune of AI – even when there is barely a note of AI in the products they are labeling with…
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Customer communications from SAP: Cloud messaging for the banking industry
Read moreTo ensure future viability, financial service providers need to consolidate and standardize outdated IT structures with distributed instances, servers, and systems. Furthermore, traditional financial institutions must quickly change the way they communicate with customers and embrace the new reality.
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It shouldn’t take your vendor crashing to finally consider reliable infrastructure
Read moreOn January 30, we were supposed to lead a webinar. Supposed to. And then the unthinkable happened. With seven minutes before the start of the session – and with hundreds of people signed up – the webinar platform crashed. Cue pure panic: every marketer’s nightmare has come to fruition.
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Simplifying fax landscapes: less work, better security
Read moreWithout a centralized, simplified cloud fax solution, Infrastructure and Operations (I&O) teams face more work, increased complexity, and significant limitations. The core of these issues is on-premises fax server infrastructure.