Cut Costs and Optimize Processes with Cloud Fax for Multi-Function Printers

Elevate your business communications while keeping familiar devices. User adoption is no concern. Cloud Fax makes your multi-function printers better.

Upgrade Your Devices

Let multi-function printers fax through the cloud seamlessly. Modernize and improve business communications without touching established workflows.

Cut Costs

Eliminate pricey on-prem fax servers, telco lines, and hardware. Slash maintenance and troubleshooting expenses with a robust fax solution.

Optimize Device Fleets

Get clear insights into your entire organization’s fax traffic through in-depth reporting. Identify and eliminate underused devices to save even further.

Boost Efficiency

Deploy our cloud fax across all devices, no matter the location or brand. Manage communications centrally and simplify IT efforts immensely.

The Retarus Advantage

Easy Setup

Connect your multi-function printers to Retarus Cloud Fax within minutes. No specialized knowledge required.

No Software Required

Integrate Retarus Cloud Fax using standard functionalities of most devices. An internet connection is all you need.

Standard Integrations

Rely on ready to use connectors to output management solutions such as PaperCut, LRS and Actfax.

Customer Ratings and Reviews

“Retarus and Symtrax provided us with a turnkey solution, so that we could immediately test it under real production conditions. Within two days the service was ready to use productively.”
Read Customer Story Jean-Michel Brégeat, Head of Sales, Aigle

“An exceptional and strong services performance proven by many years of nearly flawless delivery of agreed services, processes and KPIs.”
Read full review Head Of Platforms And Technologys, Industry: Banking

“Retarus is the technological leader for electronic enterprise communications. That means that we are excellently advised and equipped to deal with all future technological developments.”
Read Customer Story Willi Geißdörfer, Senior Manager Sales Services, Adidas

“In Retarus we have found a partner with which setting up and operating a scalable, cloud-based desktop SMS, fax and SAP fax solution functions very smoothly.”
Read Customer Story Öner Durmaz, Project Leader and Systems Consultant, Robert Bosch GmbH

“A+ Product, Reliability, And Service From Retarus”
Read full review Sr. Director, Enterprise Operations, Industry: Finance

Features

Billing Codes

Centralized Reporting

Centralized Administration

Inbound Ribbon

Customizable Status Report

Tag fax transmissions with billing codes to enable detailed reporting and invoice breakdowns by billing code.

Billing codes can be set up for users, devices and groups in the central administration portal, or assigned to individual fax transmissions.

retarus_screen_myEAS_billing_codes_mfp_comp

Volume and cost breakdown by billing code

Sort and filter reports by billing code

Volume and cost breakdown by billing code

Sort and filter reports by billing code

Access comprehensive, intuitive reporting capabilities across your entire organization and device fleet. Inbound and outbound. Regardless of location or device manufacturer.

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Apply filtering and sorting options to extract targeted insights

Full visibility into all received faxes

Adjust columns and save personalized views for future use

Export reports as Excel or CSV files

Comprehensive overview of all sent faxes

Apply filtering and sorting options to extract targeted insights

Full visibility into all received faxes

Adjust columns and save personalized views for future use

Export reports as Excel or CSV files

Comprehensive overview of all sent faxes

Keep full control over everything that is relevant for your fax communications. From numbers and cost centers to status reports. Across your entire business and all devices.

Use a multi-level administration system to manage settings for users or devices. Use groups enable bulk configurations for departments, locations and other organizational units.

Set default settings for your entire organization and differ from them where it fits your needs

Customize status reports

Set up and configure dynamic cover pages

Use a multi-level administration system to manage settings for users or devices. Use groups enable bulk configurations for departments, locations and other organizational units.

Set default settings for your entire organization and differ from them where it fits your needs

Customize status reports

Set up and configure dynamic cover pages

Transmission information

Sender information

Recipient information

Transmission information

Sender information

Recipient information

Receive a detailed status report for every fax sent. Configure reports to print directly at the device or be delivered via email to the sender or a designated address.

Receive your fax document with the status report

Logo and other graphical elements

Detailed metadata on your fax transmission

Easy to read status report, confirming when your fax was sent

Receive your fax document with the status report

Logo and other graphical elements

Detailed metadata on your fax transmission

Easy to read status report, confirming when your fax was sent

Why Choose Retarus Cloud Fax?

Reliable Infrastructure

Retarus Cloud Fax, powered by the HITRUST e1 certified Fax Backend, is engineered for maximum reliability. Its robust infrastructure includes six data centers worldwide, along with a redundant network infrastructure, connections and carriers.

Security and Compliance

We operate under a comprehensive, annually audited security framework. Our certifications include SOC1, SOC2, ISO27001, and HITRUST. We provide fax solutions in compliance with major regulations including HIPAA, FERPA, and GDPR.

Find out more

Premium Performance

Carrier-grade Ribbon equipment in every data center, multiple Tier 1 premium network carriers, active carrier management, and innovations and expertise from decades of experience ensure high transmission success rates on a global scale.

Reporting and Administration

Our easy-to-use web portal lets IT teams operate and configure services efficiently and precisely. Track the status of individual faxes with in-depth, real-time reporting.

Migration and Implementation

Your designated project manager and team are with you from the first days of scoping to implementation and scaling to production. Custom application integrations are supported by a professional services team or our proven partner network.

Customer Experience

We take customer support seriously. Talk to our experts instead of call centers or chatbots and see why we have a 95% first call resolution rate. Analysts recognize us, customers rate us highly, and many of the world’s largest enterprises rely on us.

Improve Business Processes with Cloud Fax Add-Ons

Optical Character Recognition

Automatically receive faxes as searchable PDF documents to simplify downstream workflows.

Barcode and QR Code Recognizer

Automatically read or print barcodes on faxes, route inbound documents to specific numbers, email addresses or folders based on barcode information.

Archiving

Keep sent and received faxes including metadata in our storage or have them automatically be copied into your own archive.

Fax Auto Reply

Set up automatic, customizable replies to received faxes.

What's next?

Get in touch

Want to learn more or see Cloud Fax in action? Contact us and we will work with you directly or introduce you to one of our trusted partners.

Contact us

Learn more

Check out our documentation center to find technical information and product guides.

Want to Learn More About Retarus Cloud Fax?

Analyst Reports

Find out what international analyst firms such as Gartner and IDC have to say about Retarus

Cloud Fax for Enterprises

Find out what makes Retarus Cloud Fax the trusted choice for industry leaders across the globe

From Stale to State-of-the-Art

Messaging experts from SoftwareOne and Retarus dive into today’s communications landscape in this on-demand webinar.

Frequently Asked Questions

Are our multi-function printers compatible with Cloud Fax?

Most modern multi-function printers support integration with cloud fax services. Devices equipped with fax server, cloud fax, or fax gateway modes can easily send faxes using standard functionalities. For receiving faxes, if your devices can receive emails or have a "mail to print" feature, integration is straightforward. Additionally, output management applications can facilitate this process. We recommend discussing your exact requirements with one of our technical experts.

Can we send and receive faxes via the cloud?

Absolutely. We typically recommend receiving faxes via Fax-to-Email directly in your users’ inboxes rather than through multi-function printers. However, integrating inbound faxes into devices is possible using "mail to print" functionalities or output management solutions. To tailor the best approach for your needs, please contact us to discuss your specific requirements.

Where can I find out more about integrations into Papercut, LRS and Actfax?

For detailed information on integrating with PaperCut, LRS, and Actfax, please visit our documentation center. It provides comprehensive guides and resources to assist with these integrations.

Where can I find out more?

Visit our Cloud Fax overview page. Read our case studies and analyst reports. Check out our corporate blog and upcoming webinars, and feel free to book a demo. We’re always happy to help.