Retarus WebExpress
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Personally via all channels: trends in customer communication
Continua a leggereCompanies wishing to inform customers or employees in an up-to-date manner nowadays rely on more than one means of communication: the keywords in this regard are multi- or omnichannel. In order to not only reach recipients reliably, but also to gain their attention, a personalized form of address is essential.
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Email: Business communication with a future
Continua a leggereIn 1971 Ray Tomlinson sent the first email. Today, email has become the most important business communication channel of all – despite the growth of social media and new collaboration tools.