Retarus is very proud to have been named a Leader in the 2026 IDC MarketScape for Worldwide Digital Fax, marking our second consecutive Leader recognition following the 2024 assessment.
For organizations that rely on fax for secure, mission-critical document exchange, the recognition provides independent validation of Retarus’ sustained strength and continued progress.
IDC highlighted several areas that contributed to Retarus’ position:
- Strong interoperability
- Compliance capabilities
- Positive customer feedback
- Continued modernization of Retarus Cloud Fax
These strengths reflect how modern enterprises use fax today: not as an isolated legacy technology, but as a secure digital channel integrated into essential business processes.
What Makes Retarus a Leader in Digital Fax?
Retarus Cloud Fax connects seamlessly with platforms such as SAP, Epic, Salesforce and Microsoft Outlook through open APIs, preconfigured and custom integrations, enabling users to send faxes however they need to, from wherever they are.
Speaking of APIs, Retarus’ comprehensive Reporting APIs, like GraphQL, allow IT admins to stay on top of their document exchange infrastructure at all times. Be aware of any anomalies or maintenance needs the moment you need them with real-time updates directly into your own IT software.
Its globally distributed infrastructure spans six data centers, allowing you to choose where and how your data is handled, and is supported by certifications including ISO 27001, SOC 1, SOC 2 and HITRUST.
That combination helps organizations modernize document exchange without disrupting the applications and workflows their teams already depend on, and trust it will be done so securely and compliantly.
The results are measurable. Beth Israel Lahey Health reduced its fax failure rate from approximately 34% to just 4% and identified more than $4 million in telecommunications savings after modernizing its fax infrastructure with Retarus. With the help of around the clock, local Retarus support staff and service managers, Beth Israel Lahey was very happy with their migration, and continue as Retarus clients today.
New additions to the Cloud Fax suite of functions are coming all the time, like new observability metrics, and providing redundant toll-free numbers, Retarus has proven that we are constantly adapting, improving, and investing in our Cloud Fax architecture.
We believe this Leader recognition reflects our continued investment in reliable, integrated and secure enterprise Cloud Fax.
For further details please refer to our latest press release.
Explore Retarus Cloud Fax. Contact us to discuss your fax modernization plans.
Submit a comment