Retarus is constantly striving to grant its customers the highest possible degree of transparency and now also provides detailed Observability Metrics for its Email Security Services. These new, granular data points not only enable companies to improve their threat protection capabilities, but also to analyze forensic processes and ensure compliance with audits and future regulatory requirements.
In a nutshell: The new observability metrics grant an accurate view into all pertinent aspects of the company’s email security system, enabling them to monitor the situation at all times. This means that conspicuous or unusual activity can be identified at an early stage, security processes can be optimized, and measures can be taken to resolve emerging security issues before it’s too late.
Some typical use cases for email security
- Directory Filter Monitoring: Monitoring the rate of emails rejected by the directory filter and analyzing rejected messages as a proportion of all inbound messages
- AntiVirus, Spam & Phishing: Tracking of messages flagged or filtered out due to the detection of viruses, spam or phishing
- Outbound and Inbound Throughput Times: Displaying the respective customer‘s average throughput times through the Retarus infrastructure
- SPF/DKIM Rejections: Providing insight into how many emails are rejected due to lacking or failed authentication
- Quarantine management: Analyzing the quarantined emails and tracking their development over time
- Drilling Down at Domain Level: Detailed insight into which domains are especially impacted or exhibit specific patterns
Open standards facilitate maximum compatibility
All data is provided to admins in the widely used Prometheus format and can be integrated seamlessly into existing systems such as Grafana, Splunk, Dynatrace or Elastic. The visualizations generated using this data, in particular, provide companies with a quick, intuitive overview and appropriate ways to deal with security metrics – especially when used in concert with a wide range of applications and sources.
Metrics are also already available for other services. What’s more, Retarus is committed to continually expanding the range of data points available to customers. In this regard, we always remain in close contact and communication with our customers to grant us the best opportunity to take their real requirements and specific use cases into consideration. This allows us to ensure that the Observability Metrics we are providing them with remain practically relevant and future proof.
Any unanswered questions about the way Retarus makes data available? Our Documentation Center provides in-depth information on this topic. Please also feel free to get in touch with our experts directly.
