Actualités du Secteur
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Personally via all channels: trends in customer communication
Lire la suiteCompanies wishing to inform customers or employees in an up-to-date manner nowadays rely on more than one means of communication: the keywords in this regard are multi- or omnichannel. In order to not only reach recipients reliably, but also to gain their attention, a personalized form of address is essential.
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Email: Business communication with a future
Lire la suiteIn 1971 Ray Tomlinson sent the first email. Today, email has become the most important business communication channel of all – despite the growth of social media and new collaboration tools.
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Precise to the millisecond: NTP services in the “Internet of Things”
Lire la suiteThe “Internet of Things” is growing at an astounding rate: Therefore, an increasing number of applications which require precise and synchronized time information in order to perform their tasks reliably. Retarus now offers reliable, fail-safe and future-proof NTP services, which allow businesses to control and monitor the time synchronization of client devices flexibly via the…
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Machine to machine and person to person: This is how Industry 4.0 can succeed
Lire la suiteDigitalization is making its way into factory halls. Keywords such as “the digital factory” and “industry 4.0” are heralding the implementation of an increasing number of “smart” machines. In order to encourage the necessary acceptance of automated systems, it is, however, important to integrate them as seamlessly as possible into the human work processes.
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How “funky” is the fax actually these days?
Lire la suiteThe Financial Times recently investigated this question in an article on the future of business communication. Pointing to numerous research examples, the newspaper shows impressively that there continue to be compelling use cases for fax as a communication medium. From the medical sector right through to the internet economy, companies around the globe are set…
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Banks in flux: Digital transformation requires new sales channels
Lire la suiteBanks and finance companies increasingly have to face the challenges of digital transformation. The way in which clients communicate with their banks has undergone a radical change. The institutes are taking up the trend and are in the process of becoming multichannel banks.
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Up and away into the cloud?
Lire la suiteIt’s hardly news that a growing number of companies are turning to cloud services. That this also largely applies to corporate email communication is less well known. After all, the issue here is the exchange of sensitive information, such as business-critical figures or personal details. This trend has now been highlighted by a recent study…
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Spam and other nuisances: Communication can be a pleasure, rather than a pain
Lire la suiteWhile the percentage of spam messages has slightly decreased for private users, the amount of unwanted messages at work has remained consistently high. But spam is not the only cause of dissatisfaction with corporate email communications.
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New phishing attacks using correct address details
Lire la suiteMalicious emails are becoming more and more sophisticated: recently our spam experts discovered a new form of message which integrates personal details – including the recipient’s correct address and telephone data. The layout of the emails was deceptively similar to real Amazon messages. To find out more about these new attacks and get useful tips…