Business Communication
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Service Wow! Send large volumes of automated emails from your ServiceNow platform
Read moreMany companies outsource their entire ServiceNow operations to system integrators and managed service providers. However, ServiceNow generates a huge amount of internal email traffic, which can pose a problem for cloud-based email infrastructures constrained by sending limits …
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Simplifying Fax Landscapes: Streamlining Workflows and Ensuring Security
Read moreFragmented fax server infrastructures can pose several issues for large enterprise IT teams or for customers’ system integration partners. The most critical challenges associated with the management of distributed messaging landscapes can be found in four areas.
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Satisfied customers are the best customers
Read moreNow this is what customer satisfaction looks like: Retarus is 100% recommended by their customers in Gartner Peer Insights and received a Net Promoter Score of 62 in a recent customer service survey.
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Every third German company still sends faxes frequently or very frequently
Read moreThe German digital association, Bitkom, recently released the latest figures for fax usage in Germany. According to the survey, 82 percent of the participating companies are still sending faxes – and 33 percent even characterize their fax usage as frequent or very frequent.
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Airline communication from the cloud
Read moreThe airline industry still has plenty of room for improvement when it comes to digitization – for example, regarding digital communication channels when switching to Microsoft 365 and All-IP. More and more airlines are therefore outsourcing their communication with crews, partners, and passengers to the cloud.
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A Strong Partnership: Paragon Customer Communications and Retarus
Read moreParagon Customer Communications DACH & CEE has completed the comprehensive and native integration of Retarus’ messaging portfolio into its services. This means that Paragon customers can now combine traditional dialog marketing components with professional Cloud Messaging Services provided by the Retarus Enterprise Cloud – all obtained from a single source.
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30 Years of SMS: About the origin of enterprise SMS services3
Read moreLast weekend, the internet was awash with the news that the cell phone messaging service SMS (short message service) has now reached the grand old age of 30 years. The actual date of birth was hotly contested, but one thing is certain – SMS remains a highly popular communication channel.
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Retail banking: Defend market share on the digital battlefield
Read moreIn Europe, North America, and parts of Asia, retail banks are looking to deploy new technology that boosts their digital-first business model and utilizes cloud-based platforms to streamline their business operations. All of this is in service of moving to a significantly lower cost curve. Retail banks widely regard this as crucial, as there is…
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Healthcare entering a new era
Read moreThe changes digitalization is ushering in at clinics, labs and doctor’s practices are providing added benefits. They can raise the quality of care and cost efficiency, optimize working procedures for healthcare staff and consequently improve the treatment of patients appreciably.