Business Communication
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SMS for banks: Enabling better (and compliant) customer communication
Read moreIn an era where instant messaging has become integral to both personal and professional communication, major banks like JP Morgan Chase, Bank of America, Goldman Sachs, and many others have faced substantial legal issues due to their employee’s use of WhatsApp and other messaging applications to communicate with customers.
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Fax Auto Reply: Confirming Receipts Keeps Communication Connected
Read moreFor your customers, partners, and suppliers which are sending time critical information, providing an immediate confirmation on fax receipt can be a game changer. It’s why Retarus offers its market leading fax services with an often underappreciated feature, Fax Auto Reply.
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Three takeaways from Salesforce World Tour 2024
Read moreAt Retarus, we value fostering the relationships with our strategic partners, integrating our cloud messaging solutions into major ecosystems, and keeping up with market developments on a global scale. We therefore decided to attend two simultaneous events of the Salesforce World Tour 2024: One in Manhattan, New York, and the other across the Atlantic in…
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Stricter sending limits for Exchange Online: What the new Microsoft rules mean for your high-volume emailing
Read moreTwo recent announcements from Microsoft have caused quite a stir in the community. But what do these changes mean for companies and what solutions can be used to provide an alternative?
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Global POTS line decommissioning: the end is near
Read moreSince we last wrote about the decommissioning of POTS lines in the US and across Europe, the deadlines continue to draw near, making it increasingly urgent for companies to migrate their voice communications to over IP (as a result of all telephone exchanges soon to be inoperative). The switch-off affects both the US as well…
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Retarus’ internal monitoring ensures the most reliable service
Read moreRetarus has an extensive toolkit for providing customers with the most reliable services. Chief among these tools are our well-trained support personnel, robust service design, and internal monitoring operations.
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Modern SMS ensure customers and businesses stay connected without fail
Read moreSMS aka text message notifications are already ubiquitous across many industries and verticals. Whether it’s internal communications or external customer notifications, all manner of business-critical and time-sensitive information is sent in millions of texts, every day.
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Rendering fax documents: The secret sauce behind how digital faxing actually works
Read moreThe process of sending a fax today remains just as simple as it was two decades ago. So, how come the quality of faxes has greatly improved over the last several years? The answer is cloud faxing’s secret sauce, rendering.
