Digitizing Forms and Automating Orders Cosmetics Company Relies on Retarus
The global market-leading cosmetics company employs around 85,000 workers in 150 countries and achieves roughly 27 billion Euros in turnover with over 30 brands in the luxury, consumer and professional products sectors. For digital communications which are not subject to media disruption, the company has opted for Retarus’ Intelligent Capture Services.
Media Disruption in the Ordering Process
Seamless Full Digitalization to Reduce Burden on Staff
“Retarus supports the global market-leading cosmetics company in automating its customer ordering processes as fully as possible. Retarus’ Intelligent Document Recognition, which goes well beyond pure text recognition, enables near error-free text recognition even of hand-written orders, which Retarus digitizes and transfers directly into our customer’s SAP systems. The customer care employees now have the opportunity to care for their customers more intensively, resulting in increased satisfaction amongst both staff and customers.”
Nathalie Mann, Account Director – Business Integration, retarus GmbH
Validate Unstructured Data
Unburdening Staff, Improving the Cash Flow
- Digitalizing and automating incoming orders
- Reducing manual post-processing efforts
- Enhancing the customer experience
- Accelerating processes and improving cash flow
Digitalization of Other Inbound Documents
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