Rely on Cloud Fax for Salesforce for Critical Document Workflows

Q: How do we install the Cloud Fax for Salesforce Connector?

Please refer to our Product Documentation Center .

Q: Where can I find more information about the Cloud Fax App for Salesforce

Visit our Cloud Fax overview page, resources , analyst reports , corporate blog , or get in touch .

Discover faxing built for Salesforce. Benefit from reliable, hassle-free document transmissions in compliance with HIPAA and other regulations.

Salesforce Core, Meet Cloud Fax

Use our native App to send faxes from Sales Cloud, Service Cloud or Health Cloud. Set up fax transmissions directly in Salesforce using account, contact or campaign data.
Find it in the Salesforce AppExchange

Flexible Transmission Options

Send individual documents and fax campaigns directly from Salesforce or use our ready-to-go Flows to set up automated transmissions. Add multiple documents to the same job and attach various file types.

Knowledge is Power

Keep a detailed overview of all your faxes. Get detailed status notifications for every fax job, access reporting directly in Salesforce or use our self-service web UI for deeper insights.

Manage fax campaigns in Salesforce

The Retarus Advantage

Seamless Integration

Easily integrate Cloud Fax into Salesforce Core applications with our native App, available on the AppExchange.

Complete Portfolio

Rest easy with a HITRUST and SOC1 and SOC2 certified, HIPAA-compliant fax solution.

The Fax Experts

Rely on Retarus for critical document processes. We’ve been helping businesses optimize their faxing for over 30 years.

Customer Ratings and Reviews

“We send more than a million faxes every year, so we were looking for a service provider who could reliably handle our high fax volumes, even at peak times such as the run-up to Mother’s Day. Retarus met every single one of these requirements.”
Read customer story Marc Ober, IT Director, Interflora France

“We will eliminate all of Austrian Post’s remaining fax servers step by step replacing them with the appropriate Retarus services.”
Read customer story Reinhard Knie, Head of Solution Management CEE , Atos

“Retarus is named a Leader in the IDC MarketScape Worldwide Digital Fax 2024 Vendor Assessment.”
Read the full report IDC MarketScape: Worldwide Digital Fax 2024 Vendor Assessment

“Smooth document transmission via fax is crucial in our operation with dealers.”
Read customer story Christoph Bungert, SAP Customer Service Center, Honda Motor Europe (North) GmbH

“Email-to-Fax has not only saved us valuable time, but it also provides us with a fast and reliable way to communicate with our partners and insurance companies”
Read customer story Stefan Bode, Director Information Technology, Avis SAP Customer Service Center

Features

Individual transmissions

Fax Campaigns

Automation and personalization

Full transparency

Send faxes easily and quickly to contacts. Access the “Send Fax” window directly in your Salesforce application and transmit documents with just a few clicks. Use fax as a reliable channel to engage with contacts that couldn’t be reached via email.

Set up fax campaigns using Accounts, Contacts and existing Salesforce campaigns. Easily send documents to hundreds or thousands of recipients without any throughput limitations or throttling mechanisms. The app automatically recognizes which entries have fax numbers and ignores the ones that don’t.

Set up automated fax jobs and document personalization using the pre-configured Salesforce Flows that come with the Cloud Fax App.

Keep a detailed overview of all fax transmissions and their status. Easily edit and re-send failed faxes, for example to correct an invalid number.

Why Choose Retarus Cloud Fax?

Reliable Infrastructure

All the components in our infrastructure are built for maximum reliability, supported by seven data centers worldwide plus a redundant network infrastructure, connections, and carriers.

Security and Compliance

We operate under a comprehensive, annually audited security framework. Our certifications include SOC1, SOC2, ISO27001, HITRUST and PCI DSS. We provide fax solutions in compliance with major regulations including HIPAA, FERPA, and GDPR.

Find out more

Premium Performance

Carrier-grade Ribbon equipment in every data center, multiple Tier 1 premium network carriers, active carrier management, and innovations and expertise from decades of experience ensure high transmission success rates on a global scale.

Reporting and Administration

Our easy-to-use web portal lets IT teams operate and configure services efficiently and precisely. Track the status of individual faxes with in-depth, real-time reporting.

Migration and Implementation

Your designated project manager and team are with you from the first days of scoping to implementation and scaling to production. Custom application integrations are supported by a professional services team or our proven partner network.

Customer Experience

We take customer support seriously. Talk to our experts instead of call centers or chatbots and see why we have a 95% first call resolution rate. Analysts recognize us, customers rate us highly, and many of the world’s largest enterprises rely on us.

What's next?

Get in touch

Want to learn more or see Cloud Fax for Salesforce in action? Contact us and we will work with you directly or introduce you to one of our trusted partners.

Contact us

Learn more

Find a detailed overview of Retarus Cloud Fax for Salesforce in the Salesforce AppExchange.

Go to Salesforce AppExchange

Want to find out more about what we have to offer?

Cloud Fax

Discover what makes Retarus Cloud Fax the solution of choice for market leaders in many industries

More Integrations

We also offer Cloud Fax APIs and Gateways for integration into business applications and email clients.

Analyst Reports

Find out what leading international analyst firms such as Gartner and IDC have to say about us.

Product Documentation Center

Find technical details and user manuals for Cloud Fax for Salesforce in our product documentation center

Retarus Doc Center

Frequently Asked Questions

How do we install the Cloud Fax for Salesforce Connector?

Please refer to our Product Documentation Center.

Is Retarus Cloud Fax HIPAA compliant?

Yes. We’re HIPAA compliant and HITRUST certified, protecting data within our services in accordance with the contractual terms covered by a BAA (Business Associate Agreement).

Can Retarus Cloud Fax integrate with other business applications?

Easily. We provide developer-friendly fax APIs that integrate with almost any business application, including EHR and other healthcare applications.

Can we see Cloud Fax for Salesforce in action?

We’re happy to demo our products, provide test accounts, or set up PoCs. Just reach out and our team will follow up with you.

Where can I find more information about the Cloud Fax App for Salesforce

Visit our Cloud Fax overview page, resources, analyst reports, corporate blog, or get in touch.