Enterprise SMS for Microsoft 365 and Outlook

Easily integrate SMS text messaging with your Microsoft 365 and Outlook instances. Globally reliable and secure. No in-house SMS infrastructure needed.

Powerful SMS from Microsoft Outlook

Seamlessly integrated into Microsoft Outlook to consolidate customer communication. Supports Microsoft Exchange Active Directory synchronization.

Easily Send and Receive SMS in your Outlook-Client

Integrate incoming SMS messages into your existing workflows. Receive text messages directly to a predefined recipient by email in your Outlook app.

Flexible Transmission Configurations

Reply to SMS from Microsoft Outlook. Easily set up number provisioning for message receipts. Messages can be distributed according to definable keywords.

The Retarus Advantage

Cloud SMS Made for Microsoft 365

A dedicated interface for sending messages. Integrate Retarus Email-to-SMS into Exchange Online and Outlook via SMTP.

Uninterrupted Workflows

Accelerate processes, enhance UX, and easily add SMS functionality through native Microsoft Outlook integration. Optional status reply in various languages available. Compatible with Microsoft Exchange.

Full Connectivity and Management

Use subject line commands for control. Set user authorizations and profiles. Address book sync for Active Directory and LDAP.

Customer Ratings and Reviews

“Like samedi, Retarus places great importance on data protection and compliance. Modern programming interfaces made it easy to integrate the services into our platform and they were up and running quickly and reliably.”
Read customer story Michael Siebert, Chief Principal Engineer (CPE), samedi GmbH

“The Retarus Cloud Fax Services, in combination with the Datanet CTO tool, enable the automated provisioning and billing of our fax users. At the same time, we have been able to reduce our monthly fax costs considerably in comparison to our previous, server-based solution – especially with respect to maintenance, operation and licenses.”
Read Customer Story Siegfried Ocklenburg, Cluster IS Infrastructure Manager, ABB

“The exemplary technical support and high service quality impressed us right from the very beginning of the project. Very little effort was required to incorporate the Retarus SMS services into our infrastructure.”
Read Customer Story Helmut Haunerdinger, Network Manager, Sixt AG

Features

Receipt Options

Sending Prioritization

Delivery Features

Message Splitting and Limits

Comprehensive Reporting

You decide what happens to the incoming texts. Regardless of whether an incoming text message is to be sent directly to a system or forwarded to a specific employee. Or whether keywords should trigger predefined scenarios. The sending status is returned directly to the sending application (upstream application) to provide a convenient overview.

Rely on the fastest delivery possible when situations are urgent. For example, when sending mTANs or time-sensitive access data for two-factor authentication. With Retarus Enterprise SMS, your texts are delivered to the mobile carrier within milliseconds.

Choose from numerous setting options that match your processes. Lower costs using functions such as smart replacement of invalid characters or ensure recipient’s total satisfaction with off-period at night as well as automatic allowlists and blocklists for undesired marketing.

Ability to send/receive longer, interlinked SMS. Texts over 160 characters must be split up and sent as multiple-linked messages. Customers can set a max number of permitted message fragments. Each SMS can consist of up to 153 characters using GSM-7 coding and up to 67 characters using UCS-2 coding.

Keep a detailed overview of in- and outbound SMS across your entire organization.

SMS Inbound Reporting Parameters

SMS Outbound Reporting Parameters

Why Choose Retarus Cloud Fax?

Bring SMS to the Enterprise Level

We ensure maximum reliability and service availability (greater than 99.9%) by means of active data center management. Our active carrier management also ensures seamless connectivity and optimal performance. Easily send messages of up to 10,000 characters to best communicate with your customers with maximum transaction security, encrypted processing to protect sensitive data and no restrictions on the choice of mobile network.

Our Priority is Customer Success

Retarus SMS services are tailored to the specific worldwide communication requirements of your company. We provide a 10-DLC registration (10-digit long code) that ensures compliance with network operator requirements and optimizes message delivery. Thanks to Unicode support, we offer Arabic, Asian and Cyrillic character sets as well. For characters that are not included in the standard character set, we offer automatic substitutions to ensure seamless message transmission.
To help users reach the right recipient at the right time, we allow users to predefine transmission and blackout times with optional send prioritization and validity periods down to the minute. Our service also includes automatic blocklists, such as those for incoming STOP SMS, to ensure smooth communication and compliance.

Flexible and Highly Scalable

With Retarus, you can rely on bandwidth that is practically unlimited, ensuring that their communication needs are always met without limitations. We offer a unique combination of interfaces, functions, performance, transparency, and expert consulting from around the world making it a versatile solution for businesses. Whether through APIs, gateways, portals, or connectors, we ensure that SMS can be seamlessly integrated throughout, providing a robust and efficient communication system.

Transparency and Monitoring

Users automatically receive a status message for each text sent. This feature allows users to track exactly when their texts reach the mobile carrier and when they are received by the recipient. We also offer a user-friendly web portal for easy administration and reporting, providing detailed statistics and delivery confirmations. Native reporting is available from within third-party connected applications and ecosystems, enhancing the flexibility and integration of the service.

Comprehensive Service Management

Services can typically be activated within 24 to 48 hours, ensuring a fast and efficient setup. Our expert implementation support is available to handle even the most complex integrations quickly and easily, making the process seamless. Dedicated service management ensures that users get the most out of their SMS service, providing ongoing assistance and optimization to meet all their needs.

Real People, Real Support

No call centers or chatbots. You get experts who know what they are doing with personalized, hands-on support every step of the way. From scope and migration to production and Go-live.

Bolster Communication with Cloud SMS Add-Ons

Dynamic Dialogue

Have the incoming text response be delivered to the person who last communicated with that number. By email and directly into the inbox of the responsible employee. One central phone number and Retarus SMS2Mail are all you need to use this innovative dialogue without additional costs.

Fraud Prevention

Build trust and better customer engagement through branding your text messages. Sender ID verification through third parties like Google and our carriers means that you can rest assured no one is impersonating a sender’s company through text messages.

Stop SMS

“Stop” text responses that are received automatically place sender on blocklist to be opted out of future communication. Centrally managed and adheres to compliance guidelines.

International Sender ID

Send text messages to nearly every country around the world with an alphanumeric sender ID. For some countries, a pre-registered ID is required to send. Easily register and be up and running in 24 hours.

Short and Long Codes

Let Retarus do the work when it comes to long and short codes. Retarus helps you understand and manage the 10DLC and short code registration processes. These codes are required for receiving texts and also sending texts in some countries.

What's next?

Book a Demo

Want to learn more or see our solution in action? Contact us and we will work with you directly or introduce you to one of our trusted partners.

Contact us

Check out our documentation center to find technical information and product guides.

Want to Find Out More About Retarus Enterprise SMS?

Retarus Enterprise SMS in Action

See how flexible and reliable SMS connected with business workflows means better communication.

Cloud SMS in Detail

Interested in understanding our Cloud SMS products in more depth? Check out our Product Documentation Center.

Corporate Blog

Read about product developments, market news, and other updates from Retarus

Frequently Asked Questions

Where Can I Send Texts Using Alphanumeric Sender IDs, Short, and Long Codes?

Retarus has global coverage, connected to 99% of all mobile networks worldwide. View the complete list of countries where alphanumeric sender IDs and short and long codes can be used.

Is Retarus Enterprise SMS compatible with different systems?

Yes. Retarus Enterprise SMS supports all types of business applications. A complete list can be found here.

Is the migration to Cloud SMS complex?

Not with Retarus. Enterprises often have complicated requirements or critical processes that cannot be interrupted, but we have experience from thousands of successful migrations and onboardings with many of the world’s leading companies.

Where can I find out more?

Visit our Cloud Fax overview page. Read our case studies and analyst reports. Check out our corporate blog and upcoming webinars, and feel free to book a demo. We’re always happy to help.