Detect and Eliminate Threats Even After Emails are Delivered

Threat assessments change quickly. Recall high risk emails from user inboxes automatically within seconds with Retarus Patient Zero Detection.

After Delivery Is Before the Attack

Identify harmful contents, even after delivery. A hash comparison enables you to identify all recipients impacted. Your admins and users are immediately alerted.

Fully Automated Message Clawback

Save on manual efforts through the automatic clawback of infected emails without delay. Every second counts!

Seamless SIEM Events

Benefit from detailed security events feeding into your SIEM tool – for real-time AI analysis, easier IT forensics and accelerated handling of threats.

Outlook PZD Finding

The Retarus Advantage

Detection and Response

Cloud, hybrid or on-prem: Uniform protection for all users with the Secure Email Gateway

Promote User Awareness

Configure alert messages advising clear actions for users and making threats transparent.

Patented Expertise

Developed in-house, continually optimized. Retarus’ technology is made in Germany, patented and awarded several times.

Customer Ratings and Reviews

“Our mail users have no troubles with using the processes related to Retarus. Releasing spam, maintaining personal black- and whitelists and understanding the need of an antispam/antimalware protection.”
Read full review IT Services, Management / Business Consulting

“In Retarus we have found a dependable partner for our email communications. Thanks to their reliable and innovative solutions, we are very well protected against any threats, both now and in the future.”
Read customer story Stefan Hopf, Head of Messaging and Collaboration, Continental AG

“Retarus Email Security is highly reliable and provides excellent detection rates.”
Read customer story Kurt Walther, Director Global IT and Business Intelligence, Puma AG

“Retarus is now so established at medbo that we simply think of you first whenever it comes to email. We get the impression that you all know what you’re doing.”
Read customer story Jürgen Schmalzbauer, Data Center Manager, medbo

“In a few words : The service works fine. It's easy to maintain and nearly self explaining. Our users are very pleased with Retarus. ”
Read full review Consumer Goods, IT

Features

Patient Zero Detection

New malware is often invisible to traditional virus scanners at first, as their signatures are not yet known. Patient Zero Detection combines content analysis and our powerful AntiVirus Multiscan to identify emails containing malware or phishing links, even after they have been delivered, by way of digital fingerprints. When a threat is detected, the administrators and/or users impacted are alerted immediately.

Patient Zero Detection Real-Time Response

You define the rulesets; we run the engine.

Our Real-Time Response add-on fully automates the processing of all Patient Zero Detection findings and ensures that the messages in question are deleted or removed immediately from your users’ inboxes.

PZD Real-Time settings

PZD Real-Time rules

Why Choose Retarus’ Email Security and Management Solutions?

All-Encompassing, Flexible Cloud Offering

When it comes to email, we are the only provider on the market to take a truly comprehensive approach. Without setting artificial boundaries between workplace, infrastructure or application. At the same time, adaptable enough to allow you to book individual solutions to suit your needs and budget at any time.

Local Processing Guaranteed

Globally active, locally rooted. In all key markets, we run independent infrastructure through our self-sufficient subsidiaries. This ensures that your data remains within your specified region. Contractually guaranteed.

30+ Years of Enterprise Project Experience

Email is in our DNA: With over 30 years of experience, Retarus is an email security pioneer. Let our expertise solve your email infrastructure challenges. No matter how complex.

Real Experts, In-House Support

We value your business. You are consistently assisted by our own dedicated experts and qualified in-house support in the local language. No anonymous support forums or external call centers.

What's Next?

Secure Email Gateway or MS 365 Integration?

Let’s talk about your specific requirements.

Contact us

Interested in Facts & Figures?

In our Product Documentation Center, you can find more technical details and background information on Patient Zero Detection and Real-Time Response.

Frequently Asked Questions

Why conventional gateway screening is not sufficient?

Threat detection is a race against time. Novel malware, which is unknown at the time of delivery, may already be classified as harmful only seconds later through an update in one of our many data sources. Post-delivery solutions augment conventional scanning by adding another vital security layer.

Does Retarus need full access to our email servers?

No, we use secure, API-based access to the inboxes. Your existing email infrastructure remains unchanged – a crucial benefit in the context of compliance and control. With on-prem Exchange installations, communication takes place via the EWS API (Exchange Web Services), while the Microsoft Graph API is used for Exchange Online. The application requires the necessary rights to access user email accounts and administrate emails.

Can administrators define their own rules to govern your response to threats?

Yes, the PZD (Patient Zero Detection) Real-Time Response dashboard allows administrators to define specific rules to determine your response to the discovery of known threats, for instance moving or deleting emails.