Transactional Emails directly from your applications Customers Love Emails That Arrive Quickly.

From newsletters and order confirmations to password resets and status notifications – fast delivery of transactional emails plays an essential role in the customer journey. Experience how much your customers will love high performance emails with reliable deliverability.

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Achieve a Better Delivery Rate for Your Transactional Emails with Email Service Provider Retarus.

With Retarus’ transactional email service—which is part of the Retarus Secure Email Platform—you can send high volumes of emails directly from your business applications via the Retarus Enterprise Cloud.

Unburden your own infrastructure, become a trusted sender and send transactional emails in compliance with local data protection regulations. As email service provider, Retarus processes your data in its own data centers—contractually agreed in the United States, Germany, Switzerland, or Asia. Ensuring the security of your emails from applications.

Made in USA

Retarus E-Mail API

Speed up your communication with our high performance emails. With Retarus Transactional Email you can send up to 10 million emails per hour at peak times, contractually guaranteed by your Service Level Agreement. Business applications can be connected via a modern Transactional Email API (e.g. a REST/JSON API) or directly via SMTP.

Multi Interface Architecture
Data Validation
Queueing
CSA compliant Email Rendering
High Volume Delivery Platform
Setup and Configuration
Tracking and Reporting
Reputation Management

“Connecting to the service via standard interfaces such as SMTP und REST enables a virtually seamless technical transition, especially with such a large number of different applications.”

Manfred Eder, Group Head Messaging and Communication Services, BSH Hausgeräte GmbH

Read the BSH-Customer Story

It’s about Your Reputation

Transactional emails for customer communication often result into large email volumes. These can only make way into recipients’ inbox if you are a trusted sender. Retarus is a leader in reputation management with its Transactional Email. It logically separates emails sent from your application from user-based email traffic and offers allowlisting for large ISPs with certification by the Certified Senders Alliance (CSA).

Retarus Transactional Email keeps your sender score high and ensures that the delivery rate is high too (inbox placement) by sending emails from a domain that belongs to you and you control. The sender address that the recipient sees is identical to the technical address, so that the recipient’s SPF and DKIM checks are always authentic.

The sender address is also important for IP routing by sender domain. You can use multiple sender domains to send your traffic from different IP addresses, which drastically reduces the impact of possible blocklisting. Retarus Transactional Email Service ensures effective reputation management and ensures a highly efficient transactional email deliverability.

Retarus Transactional Email – transaktionale E-Mails direkt aus Ihren Anwendungen versenden.

Whitepaper Reputation Management

White Paper

Learn how you can protect your reputation with Retarus’ enterprise email service as a sender and consistently improve the delivery rate of your emails by reading our whitepaper “Reputation management, a key factor in your company’s success: How your emails are placed exactly where you want them to be”.

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Retarus Deliverability Guide

Prevent the Slowing of Online Business While It Continues to Grow.

The Retarus Deliverability Guide will show you how you can maintain your sender reputation as your email volume increases and ensure that transactional emails reach the inboxes of your recipients quickly and reliably. The Retarus Deliverability Guide is available to you now as a PDF, free for download.

Download the free PDF now

Bounce Management Included

Another key element to protecting your reputation as a sender are Retarus Suppression Lists. They cache erroneous recipient email addresses when sending bulk emails and block resend attempts prior to sending. And you learn which recipients cannot be reached and why, so you can maintain your distribution list and ensure that you do not generate any unnecessary bounces.

In addition to comprehensive transactional email API functions, the Retarus EAS Portal (Enterprise Administration Services Portal) displays tracking and status information of messages at all times. These can be analyzed, so you can quickly clean up and optimize master data.

Advantages of the Retarus Transactional Email Service

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Professional support from the setup to the operation of your transactional emails

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Specially developed infrastructure for a high throughput and rate of delivery

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Adherence to international compliance requirements, optional local data processing

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Sophisticated reputation management including dynamic IP routings according to sender domain

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Emailing from all business applications

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CSA-certified with allowlisting for large ISPs

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Auditable data centers

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Multi-level SLAs available

Use Cases: Transactional Email Solutions for Real World Applications

aigle

Aigle optimizes its ordering processes

Sport and outdoor clothing specialist Aigle is consolidating its IT infrastructure by means of an intelligent output management service provided by Retarus and Symtrax. The smooth and speedy transmission of business documents accelerates workflows and reduces costs.

Solvay Integrates Customized Communication Service for SAP

The Solvay Group, one of Europe’s leading chemical companies, relies greatly on secure and dependable email communication directly from their SAP systems. Retarus Email for SAP provides Solvay with a customized solution that combines high performance with maximum process transparency.

Communication solutions for the Internet of Things (IoT)

Digitalization is finding its way into more and more factories and private households. Under the guise of keywords like “Industry 4.0” or “Internet of Things” (IoT) people are increasingly counting on “intelligent” machines and devices. To ensure that electronic communication is fit for this digital age, new and dependable messaging processes are required.

For Complex Email Infrastructures

With Retarus Transactional Email, campaigns sent from applications remain separated from business and user-based communications. Your reputation remains intact even when sending extremely large volumes of emails. With more than a quarter of a century of emailing experience, you can count on Retarus’ expertise to help you optimize the setup and operation of your system. This makes Retarus the ideal partner for sending emails from applications and marketing emails that effectively reach your recipients.

End-to-end and perfectly harmonized modules for complex email infrastructures complement Transactional Email with other useful add-ons, features, and services. The smart Trace & Recover short-term storage enables your employees in service or the contact center to easily find transactional customer emails at any time, even without access rights to the business application used in the workflow.

The Bounce and Response Manager is our answer to solving the challenges of your inbound channel, allowing you to organize and manage your inbox automatically using your own set of rules.

Be prepared in the face of an emergency: With Email Continuity your employees are covered at all times in the event your primary email infrastructure fails, thanks to a pre-provisioned and user-friendly cloud webmail service. And with the powerful options of Predelivery Logic, workflow automation for incoming emails is virtually unlimited. As you can expect, all of this is closely integrated with the other Retarus Secure Email Platform services.

Increase the Delivery Rate for Transactional Emails and Relieve Your Own Infrastructure

Learn more about how Retarus’ enterprise email service can help you reliably achieve your goals. Our experts are happy to consult with you. By phone, email, or on site.