It’s self-evident that in the age of digitalization, inbound fax documents also need to be available in digital form – whether they need to be forwarded efficiently to external stakeholders in line with company workflows, fed straight into business applications or made available for intelligent archiving of the faxes in a digital archive.
Tags: Cloud Fax // Inbound // Redundancy // Workflow Automation
Digital financial and insurance products pose a whole new set of challenges. Here, a perfect customer experience throughout the entire digital customer journey is essential. Companies in the financial sector have rethought and redefined their digital customer processes in the course of the pandemic.
Tags: Customer Care // Customer Experience // Customer Journey // Enterprise SMS // Financial Services // Messaging Platform // Transactional Email
Cloud solutions have grown even more important during the global pandemic as companies increasingly move applications and parts of their IT infrastructure to the cloud, with supply chain management in particular benefiting from this trend.
Tags: Cloud Services // Logistics // Retarus Enterprise Cloud // Supply Chain Cloudification // Supply Chain Disruptions
Retarus strongly advises companies that are using legacy long codes or shared short codes to switch to 10DLCs as soon as possible.
Tags: 10DLC // Carriers // Cloud Services // Enterprise SMS // long codes // USA
After the flood disaster in July, the federal and state governments had learned from the warning snafu in North Rhine-Westphalia and Rhineland-Palatinate and decided to introduce Cell Broadcast. Short messages, such as SMS or via Cell Broadcast, reach every cell phone and are therefore particularly well suited for sending messages reliably and quickly with pinpoint accuracy.
Tags: Cloud Services // Enterprise SMS // Messaging