Transform Collaboration with the Enterprise Fax Portal

Take team collaboration to the next level with our HIPAA-compliant online fax portal for enterprises. Easily fax from anywhere, to anywhere.

Book a demo

Fax Conveniently

Send, receive and process faxes in any browser, anytime, without additional hardware or software.

Sharing is Caring

Your digital mailroom for fax is here. Process documents collaboratively with shared numbers, inboxes or folders, as well as forwarding, archiving, and more.

One Portal for Everything

Some need a user-friendly way to fax. Some need to design document processing workflows. Everyone needs to ensure regulatory compliance. The Enterprise Fax Portal is the right fit for all.

All your faxboxes, folders and received documents at a glance

Sending a fax could not be easier

Push documents to your S3 buckets in just a few clicks

The Retarus Advantage

Modern and Intuitive UI

Minimal training needed thanks to a modern and intuitive user interface

Safety First

Highest security with two-factor authentication, single sign-on, encryption, activity logs and more. Complies with regulations such as HIPAA

S3 Archive Integration

Connect your S3 buckets to easily archive faxes with a few clicks

Customer Ratings and Reviews

“We send more than a million faxes every year, so we were looking for a service provider who could reliably handle our high fax volumes, even at peak times such as the run-up to Mother’s Day. Retarus met every single one of these requirements.”
Read customer story Marc Ober, IT Director, Interflora France

“We will eliminate all of Austrian Post’s remaining fax servers step by step replacing them with the appropriate Retarus services.”
Read customer story Reinhard Knie, Head of Solution Management CEE , Atos

“Smooth document transmission via fax is crucial in our operation with dealers.”
Read customer story Christoph Bungert, SAP Customer Service Center, Honda Motor Europe (North) GmbH

“Email-to-Fax has not only saved us valuable time, but it also provides us with a fast and reliable way to communicate with our partners and insurance companies”
Read customer story Stefan Bode, Director Information Technology, Avis SAP Customer Service Center

“We did not face any particular challenges when integrating Retarus Cloud Fax into our Outlook/Exchange with additional LDAP synchronization.”
Read customer story Stefan Cloidt, Application Manager, BIG direkt gesund

Features

Sending Faxes

Processing Faxes

Administration and Configuration

Dynamic Cover Pages

Status Reporting

Comprehensive Reporting

retarus_screen_fax_portal_sending_faxes_3

Choose sender number

Enter recipient number or choose a contact from the address book

Attach one or multiple files

Select a cover page from the cover page library

Add cover page content

Advanced transmission options

Choose sender number

Enter recipient number or choose a contact from the address book

Attach one or multiple files

Select a cover page from the cover page library

Add cover page content

Advanced transmission options

All your faxboxes and folders at a glance

Manual refresh prevents users from losing track of what’s important

Move faxes to folders or different faxboxes

Forward, delete or archive faxes

Download or open in new tab

All your faxboxes and folders at a glance

Manual refresh prevents users from losing track of what’s important

Move faxes to folders or different faxboxes

Forward, delete or archive faxes

Download or open in new tab

Mange users, fax boxes, numbers, S3 integrations and more easily right within the Enterprise Fax Portal. Intuitive and easy to use, with all the configuration options you require.

retarus_screen_fax_portal_administration_configuration_comp_2

User groups make administration a breeze

Manage fax numbers and assign them to faxboxes

Create and edit shared and individual folders

User groups make administration a breeze

Manage fax numbers and assign them to faxboxes

Create and edit shared and individual folders

Easily set up and manage your own cover page templates directly in the Enterprise Fax Portal. Use variables for customization, assign cover pages to different faxboxes, set up default options, and more!

Design your own cover page templates in Microsoft Word

Add static elements such as text or images

Use variables to automatically populate subject line, message, recipient information and more

Manage all your cover pages directly in the Enterprise Fax Portal

Choose your desired cover page when sending a fax

Design your own cover page templates in Microsoft Word

Add static elements such as text or images

Use variables to automatically populate subject line, message, recipient information and more

Manage all your cover pages directly in the Enterprise Fax Portal

Choose your desired cover page when sending a fax

Users keep an overview over all faxes sent from their fax boxes. Stay up to date about your critical document processes in real time.

All the relevant metadata

Real-time status

Resend, forward, download, archive and more

Preview of the rendered document

All the relevant metadata

Real-time status

Resend, forward, download, archive and more

Preview of the rendered document

Keep a detailed overview of in- and outbound faxing across your entire organization.

retarus_screen_inbound_detailed_reporting_comp_2

Use filters to generate your own reports

Detailed overview of all fax transmissions. Available for sent and received faxes

Download fax documents directly from reporting (optional)

Drilldown with detailed metadata for every single fax

Use filters to generate your own reports

Detailed overview of all fax transmissions. Available for sent and received faxes

Download fax documents directly from reporting (optional)

Drilldown with detailed metadata for every single fax

Why Choose Retarus Cloud Fax?

Reliable Infrastructure

Retarus Cloud Fax, powered by the HITRUST e1 certified Fax Backend, is engineered for maximum reliability. Its robust infrastructure includes six data centers worldwide, along with a redundant network infrastructure, connections and carriers.

Security and Compliance

We operate under a comprehensive, annually audited security framework. Our certifications include SOC1, SOC2, ISO27001, and HITRUST. We provide fax solutions in compliance with major regulations including HIPAA, FERPA, and GDPR.

Find out more

Premium Performance

Carrier-grade Ribbon equipment in every data center, multiple Tier 1 premium network carriers, active carrier management, and innovations and expertise from decades of experience ensure high transmission success rates on a global scale.

Reporting and Administration

Our easy-to-use web portal lets IT teams operate and configure services efficiently and precisely. Track the status of individual faxes with in-depth, real-time reporting.

Migration and Implementation

Your designated project manager and team are with you from the first days of scoping to implementation and scaling to production. Custom application integrations are supported by a professional services team or our proven partner network.

Customer Experience

We take customer support seriously. Talk to our experts instead of call centers or chatbots and see why we have a 95% first call resolution rate. Analysts recognize us, customers rate us highly, and many of the world’s largest enterprises rely on us.

What's Next?

Get in touch

Got questions? Want to see how your business can benefit? Contact us and we will work with you directly or introduce you to one of our trusted partners.

Contact us

Learn more

Check out our documentation center to find technical information and product guides.

Want to Know More About Retarus Cloud Fax?

Email Faxing

Email faxing via Outlook – even easier and more intuitive

Retarus Cloud Fax

See what makes Retarus Cloud Fax different here

Faxing Insights

Discover market trends, innovations, and news from our corporate blog

Is Retarus for You?

Want to know what Cloud Fax can do for your business? Get in touch

Frequently Asked Questions

Can I see the Retarus Enterprise Fax Portal in action?

Of course. Click here for a free demo.

Can we use single sign-on for user authentication?

Yes. This can easily be configured during the onboarding process.

Is Retarus Cloud Fax HIPAA compliant?

Retarus' products and services are designed and built to best support our customers in meeting their HIPAA compliance requirements. Retarus protects customer data as part of our services and in accordance with the contractual provisions covered by a BAA (Business Associate Agreement).

Can faxes be read or processed outside the Enterprise Fax Portal?

Yes. To ensure that you have full control over your documents and processes, the Enterprise Fax Portal gives you multiple ways to export documents into your own infrastructure. They can be downloaded, pushed into your S3 buckets, or forwarded via fax or email.

Where can I find out more?

Visit our Cloud Fax overview page. Read our case studies and analyst reports. Check out our corporate blog and upcoming webinars, and feel free to book a demo. We’re always happy to help.