Secure and Scalable EHR Fax Communications with Epic Integration
With a certified Epic integration for Retarus Fax Services, users of Electronic Health Records (EHR) can send faxes directly from the user interface of their Epic EHR system without needing any additional software or hardware. This allows the streamlined secure transmission of protected health information (PHI) which boosts employee productivity and substantially improves regulatory compliance.
Built for Highly Sensitive Environments
Retarus is HIPAA, HITECH, SOC 1, SOC 2, and PCI-DSS certified. Retarus Faxolution for Epic transmits securely via HTTPS transfer, with any Data at Rest completely secure via encryption.
Enterprise-Level Scalability and Flexibility
Regardless of whether users send 1,000 faxes today or one million tomorrow—the Retarus Enterprise Cloud provides the exact bandwidth users need at any time.
First-Class Service and Support
The Retarus Service and Support Team takes care of implementation and will have Retarus Faxolution for Epic operational within 48 hours. Future service updates are also covered.
“Retarus is transformational for the workflow. They offer a simple, elegant solution that works. Our manual workflows had constrained our ability to scale our business and grow. They understand our business patterns and needs and help us to utilize our capacity in an efficient way. We would be out of business if it wasn’t for Retarus’ solution.”
Business Owner at Leading Pharmacy
How to Fax from Epic with Retarus
The integrated Cloud Fax Service connects via the Epic Application and transmits data securely and fully encrypted to the Retarus Communications Platform which then sends a fax to the recipients through the Retarus Enterprise Cloud.
The Epic Fax integration ensures the highest availability and deliverability worldwide, by best in class routing through Multi Carrier Aggregation. The delivery can be verified by the Epic Status Update API – where the fax status is automatically and seamlessly transmitted.
Retarus Faxolution for Epic includes a variety of functionalities which further enables document handling automation. For example, Epic metadata can be applied directly to your cover sheets and personalized barcodes.
Learn more about how to fax from Epic in the graphic below:
Common Use Cases for Epic EHR Fax Integration
Pharmacy A needs to transfer a prescription to pharmacy B. Pharmacy A is using Epic as their EHR, but pharmacy B has only legacy software and a fax machine. Pharmacy A can use their Epic EHR fax integration to transmit the document via Retarus to pharmacy B.
Medical practices keep track of patient records in electronic form, helping them to be more organized and save paper. Epic will automatically store faxes attached to patient records, so that there is no confusion about what was sent and to whom.
A hospital needs to send a blood work order to a laboratory. The doctor inputs all the relevant information into a form, which generates an electronic lab order. The hospital staff now have the option to send an Epic fax including the order to the lab. All records are saved automatically and sent securely under HIPAA compliance.
A physician needs to refer one of their patients to a specialist. Instead of faxing the entire patient record – which could be thousands of pages long – to the specialized physician, they can fax just the relevant information or pages. Within the EHR, the doctor can select specific data, such as information about the patient’s latest visit, simply generate an Epic fax, and immediately send it directly to where it needs to go.
Release of Information (ROI) is a process found in most hospitals. Various organizations can request patient information or history from a hospital. Epic has an automated process to generate these ROI requests, and then fax them via the Epic EHR fax integration.
Utilization management (UM) is a process that evaluates the efficiency, appropriateness, and medical necessity of the treatments, services, and procedures provided to patients. Epic has automated processes to generate these evaluation forms, which can be faxed via the Epic EHR Fax Integration.
Automatic fax status delivery via Epic fax job status update API
Included support for EPS fax resolution settling
Easily support Epic cover sheet selection
Personalized bar codes for simplified and automated processing
High availability and business continuity across multiple redundant data centers
Streamline and simplify costs with a monthly itemized bill
Improve delivery rates with Never-Busy Technology and active multi-carrier management
Eliminate bottlenecks during batch processing and periodic peak volumes
Cloud Fax Services Resources
Cloud Fax Services for Healthcare
Retarus Cloud Fax Services for healthcare improve reliability and security for end-to-end HIPAA compliance. Digitize and scale business communications with compliant, accurate, and efficient workflows. Improve customer experience by avoiding process interruptions.
Enterprise Fax API
Find the right interface for your development environment with the Retarus Fax API
Retarus Cloud Fax Services provide secure and seamless faxing directly from your business application, at your workstation, or from your mobile device—always flexible and tailored to your needs. No need for costly investments to install a specific infrastructure.
Use Cases for Cloud Fax Services
One quarter of the 100 largest companies in the world already use the Retarus Enterprise Cloud. For optimized process digitization, increased agility, simplified IT, improved customer experience, minimized costs and maximized security. What do you want to achieve with Retarus?