Fax and SMS Services: Airline Corporation Relies on Retarus for Text Notifications
The globally operating airline corporation employs over 135,000 workers and flies to over 230 destinations. The company has the most demanding requirements for its communication with flight crews, suppliers and partners. To fulfill them, the air transport corporation relies on the fax and business SMS services provided by Retarus.
A Wide Range of Requirements for Fax and Business SMS Services
Seamless Integration into Microsoft 365
“Retarus has supported the airline’s IT service provider in smoothly setting up and operating a scalable, cloud-based solution for fax and SMS communication via Microsoft 365 and SAP. In the process, we implemented aviation-specific requirements such as the “crew fax” and complied fully with stringent quality standards.”
Alex Dosch, Senior Vice President Sales & Marketing, retarus GmbH
Operating Flexibly Worldwide
Adapting to Specific Processes at the Airline
Reliable in All IP Environments
- Seamless integration into Microsoft 365
- Integration into Outlook and SAP
- Fulfills the most stringent quality standards
- Dependable communication around the globe
- Flexibel scalability, future-proof
Future-Proof Fax and SMS Services
In collaboration with Retarus, the airline corporation’s IT service provider has made it possible for 10,000 employees and 15 SAP systems to receive and send both fax documents and text notifications at one of the two central hubs in Germany. To this end, Retarus has provided around half of the employees with their own inbound fax numbers. The SAP systems can be reached via more than 300 fax numbers set up by Retarus. The services can be operated with a minimum of effort, integrate seamlessly into Microsoft 365, are connected to SAP via an SAP-certified interface and function free of error or trouble in the All IP environment. Retarus enables the airline’s IT service provider to meet the stringent requirements of the aviation industry, provide reliable fax and SMS services and to extend the services to other sites.
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