Gartner Hype Cycle: When a trend is really a trend

For more than 20 years the analysts at Gartner have been using their “Hype Cycle” to throw light on the development of technological trends. But what do Gartner’s experts say about cloud fax services? Have they already arrived at the “Plateau of Productivity” or is the “Trough of Disillusionment” just around the corner?

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