How insurance group Henner facilitates and secures its fax communication

Fax messaging plays a central role in the communication between the Henner Group, its brokers and healthcare partners, especially when it comes to the transmission of official documents. In preparation for the move to digital transmission and with the goal of reducing costs, Henner Group began consolidating its IT systems a few months ago. They also chose to rely on Retarus for virtualized incoming and outgoing fax services. By virtualizing its fax servers, Henner Group has been able to reduce the costs associated with server maintenance, regular updates and the telecommunication lines connected to the servers (VoIP). Human resources have also been freed up for more projects directly related to the Henner Group’s core activities. By migrating its fax services to the cloud, Henner has managed to cut costs by around 25%.

Improved fax communication with Retarus Cloud Fax Services

Thanks to Retarus’ Cloud Fax Services, the French insurance group can now send and receive faxes either by email or by means of any business application. Thanks to cloud fax services, official documents can now be transmitted securely and reliably without requiring fax servers or having to invest in additional computer software or hardware. “The documents we send by fax are usually business critical and must be exchanged securely and in compliance with the various directives and regulations governing our business activity. As a result, it is crucial that we call on experts such as Retarus, who are thoroughly aware of the importance of fax communications and can take charge of the entire platform, end to end,” explains André Bigot, Head of the Infrastructure and Production Division of the Henner Group. Discover more details about Retarus’ Cloud Fax Services here or from your local Retarus contact person.