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Our Status Page now also provides information about certificate changes

by Thomas Cloer | 07/16/2024 | News

Our Status Page now also provides information about certificate changes

The Retarus Status Page is set to be enhanced through a handy new feature. In future, all certificate changes affecting public services will automatically be announced in the course of our change management process.

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Everything you’ve always wanted to know about Retarus’ products …

by Thomas Cloer | 07/04/2024 | News

Everything you’ve always wanted to know about Retarus’ products …

In our brand new Product Documentation Center we have gathered together all technical product information, which was previously scattered across different sections of the website in a variety of formats and sometimes only available to customers.

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Tags: Cloud Fax // Enterprise SMS // Technical Documentation // Transactional Email

myEAS portal enhancements improve form and functionality

by James Pepe | 06/12/2024 | News

myEAS portal enhancements improve form and functionality

Exciting news for our customers: updates to our new administration portal have gone live! The new myEAS has undergone a lot of improvements both aesthetically as well as under the hood.

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Tags: Administration // Cloud Fax // myEAS

SMS for banks: Enabling better (and compliant) customer communication

by James Pepe | 06/11/2024 | News

SMS for banks: Enabling better (and compliant) customer communication

In an era where instant messaging has become integral to both personal and professional communication, major banks like JP Morgan Chase, Bank of America, Goldman Sachs, and many others have faced substantial legal issues due to their employee’s use of WhatsApp and other messaging applications to communicate with customers.

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Tags: Enterprise SMS

Fax Auto Reply: Confirming Receipts Keeps Communication Connected

by James Pepe | 06/03/2024 | News

Fax Auto Reply: Confirming Receipts Keeps Communication Connected

For your customers, partners, and suppliers which are sending time critical information, providing an immediate confirmation on fax receipt can be a game changer. It’s why Retarus offers its market leading fax services with an often underappreciated feature, Fax Auto Reply.

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Tags: Cloud Fax

Three takeaways from Salesforce World Tour 2024

by Nicolas Hinz | 05/07/2024 | News

Three takeaways from Salesforce World Tour 2024

At Retarus, we value fostering the relationships with our strategic partners, integrating our cloud messaging solutions into major ecosystems, and keeping up with market developments on a global scale. We therefore decided to attend two simultaneous events of the Salesforce World Tour 2024: One in Manhattan, New York, and the other across the Atlantic in Munich, Germany.

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Tags: Messaging Platform // Partnership // Transactional Email

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