As a technology vendor committed to customer-centricity, Retarus recognizes the value of truly listening to our customers. That’s one reason we have turned to Gartner Peer Insights.
Tags: Gartner Peer Insights
Now this is what customer satisfaction looks like: Retarus is 100% recommended by their customers in Gartner Peer Insights and received a Net Promoter Score of 62 in a recent customer service survey.
Tags: Cloud Fax // Messaging Platform
The German digital association, Bitkom, recently released the latest figures for fax usage in Germany. According to the survey, 82 percent of the participating companies are still sending faxes – and 33 percent even characterize their fax usage as frequent or very frequent.
Tags: Cloud Fax
The airline industry still has plenty of room for improvement when it comes to digitization – for example, regarding digital communication channels when switching to Microsoft 365 and All-IP. More and more airlines are therefore outsourcing their communication with crews, partners, and passengers to the cloud.
Tags: Cloud Fax // Enterprise SMS
On average, 42 emails are placed into every German business inbox each day. In fact, every 12th user is swamped by 100 or more emails. This was determined by the German digital association Bitkom through a representative survey, and we can assume that the situation is rather similar in other countries.
Tags: Email Security
Retarus’ development center in Portugal continues its impressive growth. In April, the number of employees working in Lisbon will reach a dozen, and in May a new colleague will join to make it thirteen.
Tags: Portugal