Modernize Communications with Enterprise Cloud Fax

Retarus Cloud Fax

Put an end to lost faxes, delays, and costly hardware. Set your productivity free with Retarus Enterprise Cloud Fax.

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Reta's Pro Tip

Choose a fax solution that keeps your data safe and compliant.

Our certifications

Every Fax Arrives

No lost pages. No wasted time searching, resending, or troubleshooting.
No extra calls. Increase efficiency with a fax solution you can count on.

No Business Disruption

Forget outages and slow communication. Disruption to your operation is a risk you can’t afford. Establish a defining standard of excellence.

Your House, Your Rules

Enterprise Cloud Fax adapts to your IT landscape and matches your needs, allowing you to scale as required.

Real People, Real Support

No call centers or chatbots. You get experts who know what they are doing. From scope and migration to production and the future of communications.

How Enterprise Cloud Fax Connects Businesses

HTTPS, VPN,
TLS, MPLS,
ENX, SAP SNC

HTTPS, API

HTTPS, VPN,
TLS, MPLS,
ENX, SAP SNC

HTTPS, API

Who is Enterprise Cloud Fax for?

Businesses search for highly capable fax solutions for various reasons. Whether it’s because of size, fax volume, process criticality, compliance regulations, or specialized requirements, Retarus Cloud Fax is the preferred choice for enterprise faxing needs.

Large Enterprises

Large or highly fluctuating fax volumes, hundreds or even thousands of users, complex corporate structures, and geographically dispersed subsidiaries can quickly put traditional fax solutions under pressure. Enterprises need a solution capable of handling high volumes that is flexible enough to handle changing demand.

Critical Processes

Organizations sending or receiving critical information such as lab results, patient files, invoices or contracts cannot afford to lose any faxes in transmission. Strict compliance regulations in sectors such as healthcare, finance and legal force businesses to find a reliable, secure fax solution.

Complex Requirements

Complex Requirements

When businesses have very specific requirements for a new fax solution such as SIP Trunking, integration into legacy applications, or dedicated service managers, they require an enterprise-level cloud fax provider that can adequately fulfill these needs.

Customer Ratings and Reviews

“Smooth document transmission via fax is crucial in our operation with dealers.”

Read customer story Christoph Bungert, SAP Customer Service Center, Honda Motor Europe (North) GmbH

“Email-to-Fax has not only saved us valuable time, but it also provides us with a fast and reliable way to communicate with our partners and insurance companies”

Read customer story Stefan Bode, Director Information Technology, Avis SAP Customer Service Center

“We did not face any particular challenges when integrating Retarus Cloud Fax into our Outlook/Exchange with additional LDAP synchronization.”

Read customer story Stefan Cloidt, Application Manager, BIG direkt gesund

“Integration of the Cloud Fax solution from Telekom partner Retarus was smooth and easy. We are relieved to have finally replaced our analog servers and devices so we can say goodbye to our paper-based processes.”

Read customer story Markus Moltenbrey, Director Architecture and Infrastructure, IFCO

“Retarus offers an exemplary level of service transparency. The shift to Faxolution for Exchange provides us with additional security and control over our fax communication.”

Read customer story Hanns-Gunter Weber, Head of Infrastructure, RI-Solution GmbH, a company of the BayWa AG and RWA AG Group

Why Choose Retarus Cloud Fax?

Reliable Infrastructure

Retarus Cloud Fax, powered by the HITRUST e1 certified Fax Backend, is engineered for maximum reliability. Its robust infrastructure includes six data centers worldwide, along with a redundant network infrastructure, connections and carriers.
Retarus Data Centers

Security and Compliance

We operate under a comprehensive, annually audited security framework. Our certifications include SOC1, SOC2, ISO27001, and HITRUST. We provide fax solutions in compliance with major regulations including HIPAA, FERPA, and GDPR.

Premium Performance

Carrier-grade Ribbon equipment in every data center, multiple Tier 1 premium network carriers, active carrier management, and innovations and expertise from decades of experience ensure high transmission success rates on a global scale.

Reporting and Administration

Our easy-to-use web portal lets IT teams operate and configure services efficiently and precisely. Track the status of individual faxes with in-depth, real-time reporting.

Migration and Implementation

Your designated project manager and team are with you from the first days of scoping to implementation and scaling to production. Custom application integrations are supported by a professional services team or our proven partner network.

Customer Experience

We take customer support seriously. Talk to our experts instead of call centers or chatbots and see why we have a 95% first call resolution rate. Analysts recognize us, customers rate us highly, and many of the world’s largest enterprises rely on us.

How We Make Cloud Fax Work for You

Reta Cloud Fax

Cloud Fax for Digital Workplaces

Integrate faxing seamlessly into your workplaces, whether via web browser, Outlook, multi-function printers, or Windows application.

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Cloud Fax for Business Applications

Use pre-built, certified connectors to integrate Cloud Fax into applications such as Epic or SAP.

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Native APIs and Gateways

Leverage standard APIs and protocols, such as REST or SMTP, to integrate Cloud Fax into emailing and business applications on your own terms.

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Frequently Asked Questions

Is the migration from fax servers to enterprise cloud fax difficult?

Not with us. Enterprises often have complicated requirements or critical processes that cannot be interrupted, but we have experience from thousands of successful cloud-based fax migrations with many of the world’s leading companies.

Can we keep our fax numbers?

Yes, for example by porting your numbers to us. Get in touch with us and we’ll help you find out which option works best for you.

Is Cloud Fax secure?

Yes. We operate under a strict data security framework, and our processes and data centers are audited annually. We hold certifications such as SOC2, ISO27001, HITRUST, and TX-RAMP. Our products are compliant with HIPAA, GDPR, NIST, FERPA, CCPA, and more. We can process all data locally and in coordination with your compliance requirements if necessary.

Where can I find out more?

Read our case studies and analyst reports. Check out our corporate blog and upcoming webinars, and feel free to book a demo. We’re always happy to help.