Coop, one of Switzerland’s leading retail and wholesale companies, has successfully modernized its fax communication with Bechtle and Retarus. Based on Retarus Cloud Fax, the new fax infrastructure ensures high levels of high levels of reliability, all-encompassing process integration, maximum transparency and reduced operating costs.
Fax technology plays a key role at Coop. For instance, when it comes to communicating with suppliers or sending out time-critical product recalls. The company’s previous fax infrastructure was based on multiple on-premise servers, bound to specific hardware, prone to error, and cost intensive to run.
Retarus Cloud Fax provides Coop with a high degree of flexibility and efficiency. The solution was implemented in close collaboration between Coop, Bechtle and Retarus – from the conceptualization stage to the proof of concept, right through to the phased migration and into live operations. It is especially noteworthy that seamless integration into Coop’s existing SAP system architecture and Microsoft 365 was achieved without any disruption to ongoing operations..
Since the service came into operation, it has impressed the company with its remarkable stability. Constant delivery errors and retried sends are a thing of the past.. “We are highly satisfied with the solution Bechtle and Retarus are providing. It has replaced our outdated infrastructure, leading to a significant increase in reliability and an appreciable decrease in operating costs,” explains Christoph Egloff, head of the M365 Competence Center at Coop.
For further details please refer to our latest press release.
