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Satisfied customers are the best customers

by James Pepe | 08.05.2023 | Business Trends, Fax, News, Product News

Satisfied customers are the best customers

Now this is what customer satisfaction looks like: Retarus is 100% recommended by their customers in Gartner Peer Insights and received a Net Promoter Score of 62 in a recent customer service survey.

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Tags: Cloud Fax // Messaging Platform

Every third German company still sends faxes frequently or very frequently

by Thomas Cloer | 05.05.2023 | Business Trends, Fax, News, Security

Every third German company still sends faxes frequently or very frequently

The German digital association, Bitkom, recently released the latest figures for fax usage in Germany. According to the survey, 82 percent of the participating companies are still sending faxes – and 33 percent even characterize their fax usage as frequent or very frequent.

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Tags: Cloud Fax

Airline communication from the cloud

by Kai Pang | 26.04.2023 | Industry, News

Airline communication from the cloud

The airline industry still has plenty of room for improvement when it comes to digitization – for example, regarding digital communication channels when switching to Microsoft 365 and All-IP. More and more airlines are therefore outsourcing their communication with crews, partners, and passengers to the cloud.

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Tags: Cloud Fax // Enterprise SMS

Retail banking: Defend market share on the digital battlefield

by Kai Pang | 25.11.2022 | Business Trends, Cloud, Fax, Industry

Retail banking: Defend market share on the digital battlefield

In Europe, North America, and parts of Asia, retail banks are looking to deploy new technology that boosts their digital-first business model and utilizes cloud-based platforms to streamline their business operations. All of this is in service of moving to a significantly lower cost curve. Retail banks widely regard this as crucial, as there is only little margin left in today´s highly competitive banking landscape.

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Tags: Banking // Cloud Fax // Cost efficiency // Enterprise SMS // Financial Services // Transactional Email

Healthcare entering a new era

by Kai Pang | 26.10.2022 | Cloud, Fax, Industry

Healthcare entering a new era

The changes digitalization is ushering in at clinics, labs and doctor’s practices are providing added benefits. They can raise the quality of care and cost efficiency, optimize working procedures for healthcare staff and consequently improve the treatment of patients appreciably.

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Tags: Cloud Fax // Digitalisierung // Gesundheitswesen // Healthcare // Kosteneffizienz

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