In Europe, North America, and parts of Asia, retail banks are looking to deploy new technology that boosts their digital-first business model and utilizes cloud-based platforms to streamline their business operations. All of this is in service of moving to a significantly lower cost curve. Retail banks widely regard this as crucial, as there is only little margin left in today´s highly competitive banking landscape.
With Retarus Transactional Email, non-existing email addresses are automatically placed on a so-called suppression list. This effectively prevents multiple attempts to send emails to previously rejected recipient addresses – and that even across all customers.
Digital financial and insurance products pose a whole new set of challenges. Here, a perfect customer experience throughout the entire digital customer journey is essential. Companies in the financial sector have rethought and redefined their digital customer processes in the course of the pandemic.
Our Product Line Manager Marcus Ionker recently paid a visit to Lisbon. Not just because it’s such a beautiful city, but rather to hold a presentation and inspire new developers to join our organization in Portugal.
The modular Retarus Secure Email Platform now includes a further innovative service: Trace & Recover. The service complements Retarus Transactional Email by caching transactional emails securely in an intelligent short-term storage. Companies can save significant time and money – especially if they operate complex application landscapes with numerous workflows. Last but not least, customer satisfaction increases.