Easily Confirm Orders Online
Good news for you: Your customer has chosen Retarus WebConnect for Suppliers—and with it, a faster and simpler ordering process that benefits you as well.
WebConnect is that simple
With WebConnect, you can manage orders and order confirmations clearly and efficiently in one central location.
You’ll continue to receive your orders via email and can open them directly in your browser using a secure link. There, you can confirm, modify, or reject them with just a few clicks— no additional software, no costs, and no complicated registration required.
Our short video shows you the process at a glance.
WebConnect in 4 Steps
1.
Order Received
You will receive the order via email as usual. The email will include a link that allows you to open the order directly in your browser.
2.
Review Order
All order details and items are clearly displayed. Registration or a login is not required.
3.
Confirm, adjust, or reject
You can confirm or reject the order immediately. Depending on your customer's specifications, you can also adjust individual details such as quantity or delivery date. If necessary, you can also upload your own documents.
4.
Submit Response
Your response will be sent directly to your customer's system. No additional email or phone confirmation is required.
Try it for yourself
Try WebConnect in our live demo—it’s quick and free—and follow along with a sample order step by step.
Keep Track of Your Orders at Any Time
Retarus WebConnect provides you with an overview of your customer’s orders within the access period specified by your customer.
- See at a glance which orders are still pending, confirmed, rejected, or expired.
- Search specifically for an order instead of having to sift through old emails.
- Check at any time which details and delivery dates you have already confirmed.
Your proven process—simply enhanced with digital technology
Everything will continue as usual
- Your points of contact at your client’s company
- Your agreed-upon prices, terms, and contracts
- Your delivery and logistics processes
- Your invoicing via the current method
- Your own systems and applications
New with WebConnect
- You can open orders by clicking the link in the respective email and edit them directly in your browser.
- You can make changes directly to the respective order lines.
- Your customer receives your response directly in their system. No additional email or phone confirmation is required.
You don’t need to install any software, migrate any data, or enter into a contract with Retarus.
Your Benefits at a Glance
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Everything in One Place
You can find orders, processing statuses, and information you’ve already submitted all in one place in WebConnect, instead of having to search through various emails to gather the information.
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Fast and Error-Free
You can confirm or modify orders with just a few clicks. Your information is automatically transmitted to your customer’s system—eliminating the need for manual re-entry and reducing the number of follow-up inquiries.
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Scan Barcodes Directly
If order lines have barcodes, you can scan them directly from the screen. This means your usual warehouse procedures remain largely unchanged.
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No additional systems or costs
You don’t need an EDI connection, additional software, licenses, or a dedicated IT project. As a supplier, you can use the service free of charge.
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Less Coordination Effort
Your customer receives your feedback in a structured format directly in their system. This reduces the need for follow-up questions and avoids time-consuming coordination via email or phone.
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In Your Language
Order confirmation emails and the order summary are available in several languages (German, English, Spanish, Italian, French, and Thai). The appropriate language is automatically selected for you.
Frequently Asked Questions
No FAQs found in this category.
WebConnect for Your Own Supplier Communication
Would you like to easily coordinate orders with your own suppliers digitally? Discover the possibilities of Retarus WebConnect for Suppliers on our product page.
Connect small suppliers now